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docs(self-hosted): Troubleshooting guide to invalidate projectconfigs #15377

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15 changes: 15 additions & 0 deletions develop-docs/self-hosted/troubleshooting/sentry.mdx
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Expand Up @@ -69,3 +69,18 @@ Some known paths where you may see this error:
* _static/dist/sentry/entrypoints/app.js

To fix this, you can disable the auto optimization performed by your CDN.

## Relay rejects envelope events

If you're seeing the following error in your Relay logs:
```
ERROR relay_server::services::projects::cache::service: failed to fetch project from source: Fetch { project_key: ProjectKey("00000000000000000000000000000000"), previous_fetch: None, initiated: Instant { tv_sec: 16838910, tv_nsec: 923025932 }, when: Some(Instant { tv_sec: 16839069, tv_nsec: 382950946 }), revision: Revision(None) } tags.project_key="00000000000000000000000000000000" tags.has_revision=false error=upstream error failed to send message to service error.sources=[failed to send message to service]
```

This means Relay is unable to fetch the project configuration from Redis. This can happen if the worker (in the `taskworker` container) is lagging behind, making it unable to write new project configurations to Redis, which Relay then cannot fetch.

To fix this, you can trigger a manual project configuration invalidation by running the following command. Warning: This will temporarily halt event ingestion until the project configurations are written to Redis again.

```bash
docker compose exec web ./bin/invalidate-project-configs
```
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