CommunityManagement20250210

Agenda

• streamlining new developer->maintainer pipeline, triage role/etc (Sophie)

• strategies to engage existing maintainers (Sophie)

• Improving communication channels / Discord private/public (Sophie)

• HIPs? Who can we contact to help activate hiero in hips (Sophie)

• more meetings can they be 30 mins? (Sophie)

• can we open repos to donations (Sophie)

• opportunities to get more funding or resources to hiero (Sophie)

• Video Tutorials for newcomers (Hendrik)

• What goals do the community (next to maintainers) want for 2026 (Angelina)

• key areas to focus management wise - creating better support for maintainers (Sophie)

• can hiero engage with more hash graph events (Sophie)

• Engagement of TSC outside of TSC meetings (Jessica)

Actions

• We need to define the role of a "Hiero Community Manager" (working title) and check if we can get funding for such a role

Minutes/Resources

• We need more committer and maintainer
• Becoming a committer takes time and skills
• Mentorship and training (of newcomers) is hard/difficult for many committer/maintainer (conflicts with work / not interessted)
• GitHub Triage role is a great way to give newcomers a step before becoming a committer
• "Junior Committer" is what it is called in some of our projects now
• But still much work of committer and maintainers needed
• How we can we streamline all that?
• Our automation processes (beginner can comment "/assignMe" to get assigned, ...) is a very good help here
• We need to think about more automation processes that can help
• Maybe we can even suggest people for the "Junior Committer" role by automation (like when somebody solved 3 issues in a given time)
• Maybe we can create metrics based on that. Would be great to see an overview of possible "Junior Committer"
• As a side hobby you do 1 or 2 issues a month. If people do that regularly they should be able to become "Junior Committer"
• Developing a personal relationship is very good to understand and support "Junior Committer" but that needs a lot of time
• It would be awesome if we would have people (community manager) for that topic
• A community manager could work together with newcomers, "Junior Committer" and maintain metrics on the community members
• Discord or even having a call would be a really good way to stay in contact with those people.
• Staying in touch (chat from time to time) is a real help to get the community together
• We could create a channel for "just chatting" between the newcomers and "Junior Committer" but that must be controlled for CoC
• We reached a point in Hiero on that we need more full-time people for community outreach and so on
• Suggestions from Angelina regarding the work of a community manager:
  • Engage with community members to offer support getting started with an Hiero project
  • Host a gathering for the community to attend and ask questions
  • Oversee community engagement
  • Define developer pathways
  • Provide guidelines and training for newcomers to get started quickly
  • Monitor newcomer discord channels
  • Provide analytics and insights into community engagement and progression
• We need to find a better name for the role than "Hiero Community Manager"