Introduction
In the previous lab, your company used a server that runs a service called ticky, an internal ticketing system. The service logs events to syslog, both when it runs successfully and when it encounters errors.
The service's developers needed your help getting some information from those logs so that they could better understand how their software was used and how to improve it. So, for this lab, you wrote some automation scripts that processed the system log and generated reports based on the information extracted from the log files.
This exemplar is a walkthrough of the previous Qwiklab activity, including detailed instructions and solutions. You may use this exemplar if you were unable to complete the lab and/or you need extra guidance in competing lab tasks. You may also refer to this exemplar to prepare for the graded quiz in this module.
Objectives
- Process logs from the internal ticketing system ticky.
- Automatically generate reports from the logs, including:
- Error report – count occurrences of each error type, sorted from most to least.
- User report – track INFO and ERROR messages per user, sorted by username.