18.8.0
·
9 commits
to master
since this release
Release Date: 03-06-2025
📱 New Feature: Conversational Fin
We’re making conversations more natural and reducing the need for escalations.
-
More human, less rigid: We’ve removed quick reply buttons so Fin can respond fluidly—no decision trees, just natural conversation.
-
Sources, now inline: Fin now includes source links directly in replies, so customers can verify info at a glance.