docs: Factory Reset - Windows guide (with screenshots)

content/docs/advanced-usage/factory-reset.mdx

@@ -26,3 +26,73 @@ To reset the device, you will use DFU Mode, which allows you to flash the firmwa
 ```sh
 sudo ./upgrade_tool uf update.img
 ```
+
+##  Windows Specific Instructions
+
+#### Prepare your computer for flashing
+
+1. Download and install the [RK Driver Assistant](https://files.luckfox.com/wiki/Luckfox-Pico/Software/DriverAssitant_v5.12.zip).
+<Card className="mb-2 inline-block max-w-[480px] overflow-hidden">
+  <img
+    src="/driverinstall.png"
+    alt="Driver Install"
+    style={{
+      margin: "0 auto",
+    }}
+  />
+</Card>
+
+2. Download and extract the [flashing tool](https://files.luckfox.com/wiki/Luckfox-Pico/Software/SocToolKit_v1.98_20240705_01_win.zip).
+3. Open the software (right-click and run as administrator) and select RV1106 when prompted for chip selection
+<Card className="mb-2 inline-block max-w-[480px] overflow-hidden">
+  <img
+    src="/rv1106.png"
+    alt="Chip Selection"
+    style={{
+      margin: "0 auto",
+    }}
+  />
+</Card>
+#### Flashing the Latest Firmware
+
+1. Boot JetKVM into DFU mode (instructions above), making sure you are using the USB from the computer you plan to flash with to power the JetKVM
+2. Make sure USB is selected and that "Maskrom 22" is in the field to the right. If not, you need to make sure the driver is successfully installed
+<Card className="mb-2 inline-block max-w-[480px] overflow-hidden">
+  <img
+    src="/maskrom.png"
+    alt="maskrom"
+    style={{
+      margin: "0 auto",
+    }}
+  />
+</Card>
+3. Click "Firmware" and select the [JetKVM Image](https://api.jetkvm.com/releases/system_recovery/latest) you previously downloaded
+<Card className="mb-2 inline-block max-w-[480px] overflow-hidden">
+  <img
+    src="/firmware.png"
+    alt="Firmware"
+    style={{
+      margin: "0 auto",
+    }}
+  />
+</Card>
+4. Click upgrade
+<Card className="mb-2 inline-block max-w-[480px] overflow-hidden">
+  <img
+    src="/upgrade.png"
+    alt="Upgrade"
+    style={{
+      margin: "0 auto",
+    }}
+  />
+</Card>
+5 Once the firmware update completed, remove power from the JetKVM and it will be factory reset.
+<Card className="mb-2 inline-block max-w-[480px] overflow-hidden">
+  <img
+    src="/upgradeok.png"
+    alt="Completed Upgrade"
+    style={{
+      margin: "0 auto",
+    }}
+  />
+</Card>