Welcome to the unofficial Rivian Service Guide!
If you use or enjoy this, please consider donating some cash via ko-fi!
Best viewed here: https://github.com/kallisti5/rivian-service-guide/blob/main/README.md
Warning: Under warranty still? It is strongly advised that all service occurs through Rivian Service centers while your vehicle is under comprehensive warranty coverage.
Rivian is a registered trademark of Rivian.
This guide is unofficial and has no direct relationship with Rivian. The authors will accept no responsibility if the steps in this guide break your vehicle or void your warranty.
Things you may be quickly searching for :-)
- R1T/R1S Wiper blades
- Cabin Air Filter
- OEM: MANN FP 23 024
- 3rd party 210mm x 227mm x 30mm
- rare. Won't be carried at O'Reilly, Auto Zone, etc.
- Amazon HEPA
- Lug Nuts
- Should be torqued to 190 Nm / 140 Ft Lb in a standard star pattern
- RiDE Service Menu - NOT A TOY.
- Settings -> Service -> Enable Service Mode
- Tap top bar 5 times. Tap on quote 5 times.
- Recent Firmware (5 digit): 33748
- Old Firmware (4 digit): 7433
- Soft Reset - Can fix screen glitches, hotspot glitches, navigation issues, etc.
- Hold the far left and right buttons on the steering wheel for around 15 seconds.
- Hard Reset - Full computer restart.
- Warning: Vehicle will be unavailable for up to 60 minutes.
- Warning: Do not perform another reboot for 1-2 hours after performing this.
- Hold the far left steering wheel button and the emergency flasher for 15 seconds
- ODB2 Port
- No CAN bus available (not required on Electric Vehicles)
- Generic ODB2 / Serial CAN / ELM327 diagnostic adapters will not work.
- DoIP / Unified Diagnostic Services over Ethernet only.
Rivian offers their official service manual and tools to 3rd party shops for a standard shop fee.
Unfortunately Rivian does NOT offer DIY / consumer-focused Service Manuals or Diagnostic tooling (which even GM provides) which may violate several US states "Right to Repair" laws.
Using Texas as an example, HB 2963 requires:
"manufacturers provide spare parts, manuals, and required tools for products sold or used in Texas", effective Sept, 1, 2026
- SUBSB2B201 - Part Catalog for Parts Purchase - NO CHARGE
- SUBSB2B202 - Part Catalog + Service Manual + Online Training = $2,500/year
- SUBSB2B203 - Part Catalog + Service Manual + Online Training + Rivian Diagnostic Tools (RiDE) = $5,500/year
- SUBSB2B301 - Online Training Only = $500/year
These can be subscribed to via a single-use Shopify link and password by contacting aftersalessupport@rivian.com directly for access.
The shopify store is at https://rivian-service-subscription.myshopify.com, however you will need the one-time link to login.
Rivian appears to be publicly offering official service tools as of 2024 🎉
