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Hi! I'm a Server & Infrastructure Architect with hands-on experience in ITSM, enterprise IT operations, and infrastructure engineering.
I design, deploy, and maintain systems across on-prem and cloud environments β and when I'm not behind a terminal, I'm underwater as a PADI certified Freediving Instructor.
Name: kernalix7
Role: ITSM Engineer @ Irisinfotech (Jun 2025 ~ Present)
Business: Independent Business Owner β SW/HW Supply, Development & Education (Jan 2022 ~ Present)
Education: B.S. @ Hanyang Cyber University (Feb 2021 ~ Graduating Aug 2026)
Instructor: PADI Freediving Instructor (Certified Sep 2025)
Currently: Learning Rust π¦ | Building Portfolio | Running Personal ServersJun 2025 ~ Present
Delivering enterprise IT service management and endpoint operations for a global pharmaceutical client, ensuring compliance-driven infrastructure and seamless service delivery at scale.
- ServiceNow β ITSM workflow design, incident/request management, and service catalog administration
- SAP ERP β Enterprise resource planning system support and operational coordination
- Microsoft Intune β Endpoint management, compliance policies, and device enrollment
- DEP (Device Enrollment Program) β Automated device provisioning and zero-touch deployment
- IT Asset Management β End-to-end asset lifecycle tracking, procurement coordination, and inventory control
Apr 2024 ~ May 2025
IT infrastructure operations and service management for an SK Group subsidiary, serving as ITSM Lead & IT Administrator.
- Atlassian Suite (Jira, Confluence) β Project tracking, knowledge base management, and ITSM workflows
- Douzone ERP β Enterprise resource planning and business process management
- Google Workspace β Organization-wide collaboration platform administration
- AWS β Cloud infrastructure operations and resource management
- Symantec Endpoint Protection β Enterprise endpoint security policy management and threat response
- DLP (Data Loss Prevention) β Sensitive data monitoring, policy enforcement, and compliance
- VPN & Network Security β Secure remote access architecture and access control
- Chakra Max β IT asset management, hardware/software inventory tracking, and audit reporting
- MDM (Mobile Device Management) β Corporate device policy enforcement and fleet management
- Slack β Workspace administration, integration management, and bot deployment
- IT Asset Management β Full lifecycle management of 500+ corporate devices, procurement, allocation, and disposal
Apr 2022 ~ Dec 2022
24/7 infrastructure reliability and incident response, ensuring continuous uptime for mission-critical server environments.
- Server Administration β Monitoring, maintenance, and performance optimization across production systems
- Incident Response β Real-time fault detection, root cause analysis, and service recovery
- System Maintenance β Scheduled patching, backup verification, and capacity planning
- IT Asset Management β Server hardware inventory tracking, lifecycle documentation, and resource allocation
| Project | Description |
|---|---|
| π₯οΈ Homelab Infrastructure | Designed and operate a full-stack personal infrastructure β Proxmox hypervisor, OPNsense firewall, Synology NAS, containerized services via Podman, Nginx reverse proxy, and Cloudflare DNS/CDN |
| π§ Enterprise ITSM Implementation | Participated in ServiceNow-based ITSM workflow design, including incident management, service request automation, and SLA monitoring |
| π‘οΈ Endpoint Security & Compliance | Deployed and managed Symantec endpoint protection, DLP policies, and MDM across 500+ corporate devices at Dreamus Company |
| βοΈ Cloud & On-Prem Hybrid Operations | Managed AWS cloud resources alongside on-premise infrastructure, ensuring seamless integration and high availability |
| π Global Pharma IT Service Delivery | Providing ITSM operations and endpoint management for a global pharmaceutical enterprise, meeting strict regulatory and compliance requirements |
| π¦ IT Asset Lifecycle Management | Built and maintained end-to-end asset tracking systems across multiple organizations β procurement, deployment, audit, and disposal |
| π Hardware Prototyping with FreeCAD | 3D parametric modeling for custom hardware enclosures and server rack components |
| π€Ώ PADI Freediving Instruction | Curriculum design, safety protocol development, and student training program management |
| βοΈ More projects | Currently organizing past work and documenting additional projects β this section will be updated over time |
| Domain | Description |
|---|---|
| π₯οΈ Server Development | Self-hosted services, REST APIs, and backend systems |
| ποΈ Infrastructure | Virtualization, containerization, bare-metal provisioning, and homelab design |
| π CAD / 3D Modeling | Parametric design and hardware prototyping with FreeCAD |
| π Networking | Firewall management, DNS, reverse proxy, VPN, and traffic analysis |
| π§ Hardware | Server builds, workstation tuning, and ThinkPad/ThinkStation customization |
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2025.09 Certified as PADI Freediving Instructor
2025.06 Joined Irisinfotech as ITSM Engineer β serving a global pharmaceutical client
2024.04 Joined Dreamus Company (SK Group) β Infra Dev Team, ITSM Lead & IT Admin
2022.04 Joined Majun Soft β Infrastructure Operations Engineer
2022.01 Founded independent business β SW/HW supply, development & education
2021.02 Enrolled in Hanyang Cyber University β B.S. program
"Talk is cheap. Show me the code." β Linus Torvalds
- π Open source first β if it can be FOSS, it should be
- π Self-host when possible β own your data, own your infrastructure
- π Keep learning β from the kernel to the ocean floor
- π οΈ Understand every layer β don't just use it, know how it works

