0.4.1

[0.4.1] - 2025-04-23

Added

• New groups, queued_visitors, queued_visitors_left, unique_visitors methods in reports-api v3.6.

Changed

• Corrected the surveys report to forms in reports-api v3.5 & v3.6.

0.4.0

[0.4.0] - 2025-02-14

Added

• New get_company_details, list_customer_bans and unban_customer methods in configuration-api v3.6.
• Added response_timeout parameter in open_connection methods.
• New get_license_info method in agent-api v3.5.
• New update_session method in agent-api v3.6 (rtm).
• Allow passing custom header for websocket handshake.

Changed

• Added missing top-level arguments to update_auto_access method in configuration-api.
• Updated outdated packages.
• Changed pre-commit flake8 URL

0.3.9

[0.3.9] - 2024-04-22

Added

• New methods in configuration-api v3.5, v3.6 for bot management: create_bot_template, delete_bot_template, update_bot_template, list_bot_templates, issue_bot_token, reset_bot_secret, reset_bot_template_secret.

Changed

• Updated outdated packages.
• Enhanced error logging for improved troubleshooting: Automatically includes response headers in the log for server errors, providing detailed information (such as x-debug-id) for more effective issue diagnosis.
• Enhanced timeouts for the RTM and WEB clients.
• Introduced AccessToken structure which allows keeping token type in separate field. Previous way of passing tokens as a string of format type: token remains supported for backwards compatibility.

Bugfixes

• Enabled instantiation for CustomerRtmV36 within the 3.6 version of the Customer RTM API.
• Adjusted the return types in get_client method across RTM and WEB clients.
• Fixed an issue where messages in the WebSocket client were incorrectly shared across all instances.
• Fixed upload_file method in agent-api v3.4/v3.5/v3.6 classes.

0.3.8

[0.3.8] - 2023-11-30

Added

• Support for logout method in agent-api v3.6 web class.
• Support for agent_id parameter in agent-api v3.6 logout method.

Changed

• Implemented truncation of request params in logging for large data.

Bugfixes

• Allow sending rtm events as a bot by adding author_id param.

0.3.7.1

[0.3.7.1] - 2023-09-28

• Re-release of 0.3.7 version.

0.3.7

[0.3.7] - 2023-09-26

Added

• reactivate_email and update_company_details actions in configuration-api v3.6 class.
• disable_logging flag for web based clients.

Changed

• Loguru used for logging.
• Required packages to currently newest versions.

Bugfixes

• Fix HTTP request type for get_product_source method in Configuration API v3.5 and v3.6.
• Fix an issue related to fetching responses in RTM.

0.3.6

[0.3.6] - 2023-03-09

Added

• Added support for billing-api.
• New highest_available option for customer_monitoring_level in agent-api login method.

Bugfixes

• Fix customer_monitoring_level parameter in login method in agent-api v3.3/v3.4/v3.5 classes.
• Fix httpx version in setup.cfg

Removed

• Support for list_customers method in agent-api v3.6 classes.

0.3.5

[0.3.5] - 2022-11-25

Added

• Support for new batch methods in configuration-api v3.5: batch_create_bots, batch_delete_bots, batch_update_bots.
• Support for new version 3.6.

Changed

• Config now points to v3.5 as stable and 3.6 as dev-preview version.

0.3.4

Added

• New methods in configuration-api v3.5: list_groups_properties, get_product_source.
• Support for default_group_priority parameter in create_bot and update_bot methods in configuration-api v3.3/v3.4/v3.5 classes.
• Support for job_title parameter in create_bot method in configuration-api v3.3/v3.4/v3.5 classes.
• Support for proxies and verify parameters for web base clients.

Changed

• Renamed method tag_chat_usage to chat_usage in reports-api v3.5.
• Internal documentation main page and structure.

Bugfixes

• Fix paths for response_time and first_response_time methods in reports-api v3.4/v3.5 classes.
• Fix upload_file method in agent-api v3.4/v3.5 classes.

Removed

• Support for list_group_properties, get_license_id and get_organization_id method in configuration-api v3.5 class.
• Support for webhook parameter in create_bot and update_bot methods in configuration-api v3.3/v3.4/v3.5 classes.

0.3.3

Added

• Support fo new batch methods in configuration-api v3.5: batch_create_agents, batch_delete_agents, batch_update_agents, batch_approve_agents, batch_suspend_agents, batch_unsuspend_agents.

Changed

• Updated requirements.txt.

Bugfixes

• Fix HTTP method in get_dynamic_configuration, get_configuration, get_localization, list_group_properties, list_license_properties and delete_event_properties.
• Fix upload_file method by changing the way of uploading files; using HTTP multipart encoding.