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65 changes: 65 additions & 0 deletions api-playground/troubleshooting.mdx
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---
title: 'Troubleshooting'
description: 'Common issues with API References'
icon: 'triangle-exclamation'
---

API pages are complicated. As a result, there are a lot of things that can go wrong.
Here's a list of common issues we've seen customers run into:

<AccordionGroup>
<Accordion title="All of my OpenAPI pages are completely blank">
In this scenario, it's likely that either Mintlify cannot find your OpenAPI document,
or your OpenAPI document is invalid.

Running `mintlify dev` locally should reveal some of these issues.

To verify your OpenAPI document will pass validation:

1. Visit [this validator](https://apitools.dev/swagger-parser/online/)
2. Switch to the "Validate text" tab
3. Paste in your OpenAPI document
4. Click "Validate it!"

If the text box that appears below has a green border, your document has passed validation.
This is the exact validation package Mintlify uses to validate OpenAPI documents, so if your document
passes validation here, there's a great chance the problem is elsewhere.
</Accordion>

<Accordion title="One of my OpenAPI pages is completely blank">
This is usually caused by a misspelled `openapi` field in the page metadata. Make sure
the HTTP method and path match the HTTP method and path in the OpenAPI document exactly.
If you are specifying a particular OpenAPI file in the `openapi`, ensure the filepath
and file extension are correct.

Here's an example of how things might go wrong:
```md get-user.mdx
---
openapi: "GET /users/{id}/"
---
```

```yaml openapi.yaml
paths:
"/users/{id}":
get:
...
```

Notice that the path in the `openapi` field has a trailing slash, whereas the path in the OpenAPI
document does not.
</Accordion>

<Accordion title="Requests from the API Playground don't work">
This could be an issue with your DNS setup. By default, requests made via the API Playground
start with a `POST` request to the `/api/request` path on the docs site. If your DNS
provider is configured to only allow `GET` requests, then all of these requests will fail.
To fix this, configure your DNS provider to allow `POST` requests to the `/api/request` path.

Alternatively, if your DNS provider prevents you from accepting `POST` requests, you can configure
Mintlify to send requests directly to your backend with the `api.playground.disableProxy`
setting in the `mint.json`, as described [here](/settings/global#api-configurations). This will
likely require you to configure CORS on your server, as these requests will now come directly
from your users' browsers.
</Accordion>
</AccordionGroup>
3 changes: 2 additions & 1 deletion mint.json
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Expand Up @@ -95,7 +95,8 @@
"api-playground/mdx/configuration",
"api-playground/mdx/authentication"
]
}
},
"api-playground/troubleshooting"
]
},
{
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