mintlify · mintlify · May 23, 2025 · May 23, 2025
diff --git a/api-reference/faq.mdx b/api-reference/faq.mdx
@@ -0,0 +1,376 @@
+# Frequently Asked Questions
+
+Find answers to the most common questions about our API. If you can't find what you're looking for, feel free to [contact our support team](mailto:[email protected]).
+
+## Getting Started
+
+<details>
+<summary>How do I get started with the API?</summary>
+
+To get started with our API:
+
+1. Sign up for an account at [our developer portal](https://developer.example.com)
+2. Create an API key in your dashboard
+3. Review our [Quick Start Guide](/getting-started/quickstart)
+4. Make your first API call using our [interactive examples](/api-reference/examples)
+
+For detailed instructions, see our [Getting Started documentation](/getting-started).
+
+</details>
+
+<details>
+<summary>Do you offer a sandbox or testing environment?</summary>
+
+Yes, we provide a sandbox environment for testing your integrations. The sandbox uses the same API endpoints but with test data and doesn't affect your production environment.
+
+- Sandbox Base URL: `https://sandbox-api.example.com`
+- Production Base URL: `https://api.example.com`
+
+Learn more about our [testing environments](/getting-started/environments).
+
+</details>
+
+<details>
+<summary>What programming languages do you support?</summary>
+
+Our API is RESTful and can be used with any programming language that supports HTTP requests. We provide official SDKs for:
+
+- JavaScript/Node.js
+- Python
+- PHP
+- Ruby
+- Go
+- Java
+
+Community SDKs are also available for other languages. Check our [SDKs page](/sdks) for the complete list.
+
+</details>
+
+## Authentication
+
+<details>
+<summary>How do I authenticate my API requests?</summary>
+
+We use API key authentication. Include your API key in the request header:
+
+```bash
+Authorization: Bearer YOUR_API_KEY
+```
+
+You can generate and manage your API keys in the [developer dashboard](https://developer.example.com/dashboard).
+
+For detailed authentication information, see our [Authentication Guide](/api-reference/authentication).
+
+</details>
+
+<details>
+<summary>How do I keep my API key secure?</summary>
+
+To keep your API key secure:
+
+- Never expose your API key in client-side code
+- Store API keys as environment variables
+- Use different keys for different environments (development, staging, production)
+- Regularly rotate your API keys
+- Monitor your API key usage in the dashboard
+
+See our [Security Best Practices](/security/best-practices) for more information.
+
+</details>
+
+<details>
+<summary>Can I use multiple API keys for the same account?</summary>
+
+Yes, you can create multiple API keys for different purposes or environments. Each key can have different permissions and rate limits configured.
+
+To manage your API keys, visit your [developer dashboard](https://developer.example.com/dashboard/api-keys).
+
+</details>
+
+## Rate Limits
+
+<details>
+<summary>What are the rate limits for the API?</summary>
+
+Our rate limits vary by plan:
+
+- **Free Plan**: 1,000 requests per hour
+- **Pro Plan**: 10,000 requests per hour
+- **Enterprise Plan**: Custom limits available
+
+Rate limits are enforced per API key. When you exceed the limit, you'll receive a `429 Too Many Requests` response.
+
+For current rate limit information, see our [Rate Limits documentation](/api-reference/rate-limits).
+
+</details>
+
+<details>
+<summary>How can I check my current rate limit usage?</summary>
+
+Rate limit information is included in every API response header:
+
+- `X-RateLimit-Limit`: Your rate limit ceiling for that given request
+- `X-RateLimit-Remaining`: Number of requests left for the time window
+- `X-RateLimit-Reset`: UTC date/time when the rate limit resets
+
+You can also monitor usage in your [developer dashboard](https://developer.example.com/dashboard/usage).
+
+</details>
+
+<details>
+<summary>What happens when I hit the rate limit?</summary>
+
+When you exceed your rate limit, the API will return:
+
+- HTTP Status Code: `429 Too Many Requests`
+- Error message explaining the rate limit exceeded
+- `Retry-After` header indicating when you can make requests again
+
+Implement exponential backoff in your application to handle rate limit responses gracefully.
+
+</details>
+
+## Error Handling
+
+<details>
+<summary>What HTTP status codes does the API return?</summary>
+
+Our API uses standard HTTP status codes:
+
+- **200**: Success
+- **201**: Created
+- **400**: Bad Request
+- **401**: Unauthorized
+- **403**: Forbidden
+- **404**: Not Found
+- **429**: Too Many Requests
+- **500**: Internal Server Error
+
+Each error response includes a detailed error message and error code. See our [Error Handling Guide](/api-reference/errors) for complete details.
+
+</details>
+
+<details>
+<summary>How should I handle API errors in my application?</summary>
+
+Best practices for error handling:
+
+1. Always check the HTTP status code
+2. Parse the error response for detailed information
+3. Implement retry logic for temporary errors (5xx codes)
+4. Log errors for debugging purposes
+5. Provide meaningful error messages to your users
+
+Example error response structure:
+
+```json
+{
+  "error": {
+    "code": "invalid_parameter",
+    "message": "The 'email' parameter is required",
+    "details": "Please provide a valid email address"
+  }
+}
+```
+
+</details>
+
+<details>
+<summary>Are there any known issues or limitations?</summary>
+
+Current known limitations:
+
+- Maximum request payload size: 10MB
+- Maximum response size: 50MB
+- Request timeout: 30 seconds
+- Some endpoints have additional specific limitations
+
+Check our [Status Page](https://status.example.com) for current system status and any ongoing issues.
+
+</details>
+
+## Data and Responses
+
+<details>
+<summary>What data formats does the API support?</summary>
+
+Our API supports:
+
+- **Request format**: JSON (Content-Type: application/json)
+- **Response format**: JSON
+- **Date format**: ISO 8601 (YYYY-MM-DDTHH:MM:SSZ)
+- **Character encoding**: UTF-8
+
+All requests and responses use JSON format unless otherwise specified.
+
+</details>
+
+<details>
+<summary>How do I handle pagination in API responses?</summary>
+
+Large result sets are paginated using cursor-based pagination:
+
+```json
+{
+  "data": [...],
+  "pagination": {
+    "has_more": true,
+    "next_cursor": "eyJpZCI6MTIzfQ=="
+  }
+}
+```
+
+Use the `next_cursor` value in your next request to get the next page of results.
+
+See our [Pagination Guide](/api-reference/pagination) for detailed examples.
+
+</details>
+
+<details>
+<summary>Can I filter or sort API responses?</summary>
+
+Yes, many endpoints support filtering and sorting through query parameters:
+
+- **Filtering**: `?filter[status]=active&filter[type]=premium`
+- **Sorting**: `?sort=created_at&order=desc`
+- **Field selection**: `?fields=id,name,email`
+
+Available filters and sort options vary by endpoint. Check the specific endpoint documentation for supported parameters.
+
+</details>
+
+## Best Practices
+
+<details>
+<summary>What are the recommended best practices for using the API?</summary>
+
+Key best practices:
+
+1. **Use HTTPS**: Always use HTTPS for API requests
+2. **Handle errors gracefully**: Implement proper error handling and retry logic
+3. **Cache responses**: Cache API responses when appropriate to reduce requests
+4. **Use webhooks**: Use webhooks instead of polling for real-time updates
+5. **Validate data**: Always validate data before sending requests
+6. **Monitor usage**: Keep track of your API usage and performance
+
+For comprehensive guidelines, see our [Best Practices Guide](/best-practices).
+
+</details>
+
+<details>
+<summary>How can I optimize API performance?</summary>
+
+Performance optimization tips:
+
+- Use field selection to request only needed data
+- Implement client-side caching for frequently accessed data
+- Use batch endpoints when available
+- Compress request payloads when sending large amounts of data
+- Keep connections alive when making multiple requests
+- Monitor response times and optimize accordingly
+
+</details>
+
+<details>
+<summary>Should I use webhooks or polling?</summary>
+
+**Use webhooks when**:
+- You need real-time updates
+- You want to reduce API calls
+- You're building event-driven applications
+
+**Use polling when**:
+- Webhooks aren't available for your use case
+- You need to maintain control over request timing
+- Your infrastructure doesn't support receiving webhooks
+
+Learn more about [Webhooks](/webhooks) and when to use them.
+
+</details>
+
+## Billing and Limits
+
+<details>
+<summary>How is API usage billed?</summary>
+
+API usage is billed based on:
+
+- Number of API requests per month
+- Data transfer (for large responses)
+- Premium features used
+
+Billing details vary by plan. Check your [billing dashboard](https://developer.example.com/billing) for current usage and costs.
+
+</details>
+
+<details>
+<summary>Can I set usage alerts or limits?</summary>
+
+Yes, you can configure:
+
+- Usage alerts at percentage thresholds (50%, 80%, 95%)
+- Hard limits to prevent overage charges
+- Email notifications for usage milestones
+
+Configure these settings in your [account dashboard](https://developer.example.com/dashboard/alerts).
+
+</details>
+
+## Support and Resources
+
+<details>
+<summary>Where can I get help if I'm stuck?</summary>
+
+We offer several support channels:
+
+- **Documentation**: Comprehensive guides and references
+- **Community Forum**: Connect with other developers
+- **Support Tickets**: Direct support for technical issues
+- **Live Chat**: Real-time assistance during business hours
+- **Email Support**: [[email protected]](mailto:[email protected])
+
+Response times vary by plan level. Enterprise customers receive priority support.
+
+</details>
+
+<details>
+<summary>Do you provide code examples and tutorials?</summary>
+
+Yes, we provide:
+
+- Interactive API explorer in our documentation
+- Code examples in multiple programming languages
+- Step-by-step tutorials for common use cases
+- Sample applications and starter templates
+- Video tutorials and webinars
+
+Visit our [Examples](/examples) and [Tutorials](/tutorials) sections to get started.
+
+</details>
+
+<details>
+<summary>How do I stay updated on API changes?</summary>
+
+Stay informed about API updates:
+
+- Subscribe to our [developer newsletter](https://developer.example.com/newsletter)
+- Follow our [changelog](/changelog) for version updates
+- Join our [developer community](https://community.example.com)
+- Enable webhook notifications for breaking changes
+- Follow us on [Twitter @ExampleAPI](https://twitter.com/exampleapi)
+
+We follow semantic versioning and provide advance notice for breaking changes.
+
+</details>
+
+---
+
+## Still have questions?
+
+If you couldn't find the answer you're looking for, please don't hesitate to reach out:
+
+- [Contact Support](mailto:[email protected])
+- [Join our Community](https://community.example.com)
+- [Schedule a Demo](https://example.com/demo)
+
+Our team is here to help you succeed with our API!