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Original file line number Diff line number Diff line change
Expand Up @@ -12,8 +12,11 @@ SQLite Agent Queue option dumps the queue and all pending events are lost.

Follow the steps to clear the SQLite Agent queue for an Agent:

**CAUTION:** These events are permanently deleted and are not processed by the Enterprise Manager on
:::warning
These events are permanently deleted and are not processed by the Enterprise Manager on
reconnection. This option is for diagnostic and troubleshooting purposes only.
:::


**Step 1 –** Click Agents in the left pane to launch the Agents interface.

Expand All @@ -26,10 +29,13 @@ to connect to the target machine and query information about shares. A local Adm
on the target machine should have access to the system shares. Click **OK** after entering the
credentials.

**NOTE:** The wizard does not block access to the Administration Console and can be minimized while
:::note
The wizard does not block access to the Administration Console and can be minimized while
actions are in progress. If this wizard is hidden by clicking outside of the dialog box, a flashing
blue link displays on the upper right corner of the interface with the action name displayed. Click
this link to bring back the focus to the wizard.
:::


**Step 4 –** On the Access Verification window, the given credentials either succeed or fail during
a prerequisites or verification check.
Expand All @@ -38,8 +44,11 @@ a prerequisites or verification check.
of prior to the next attempt.
- Success – Click **Next** to begin clearing the SQLite Agent Queue

**NOTE:** Closing the Administration Console while this action is in process causes problems with
:::note
Closing the Administration Console while this action is in process causes problems with
data collection.
:::


**Step 5 –** The Clear Agent Queue window displays the task in progress and then its status as
either:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -22,10 +22,13 @@ to connect to the target machine and query information about shares. A local Adm
on the target machine should have access to the system shares. Click **OK** after entering the
credentials.

**NOTE:** The wizard does not block access to the Administration Console and can be minimized while
:::note
The wizard does not block access to the Administration Console and can be minimized while
actions are in progress. If this wizard is hidden by clicking outside of the dialog box, a flashing
blue link displays on the upper right corner of the interface with the action name displayed. Click
this link to bring back the focus to the wizard.
:::


**Step 4 –** On the Access Verification window, the given credentials either succeed or fail during
a prerequisites or verification check.
Expand All @@ -34,8 +37,11 @@ a prerequisites or verification check.
of prior to the next attempt.
- Success – Click **Next** to begin hardening the Agent.

**NOTE:** Closing the Administration Console while this action is in process causes problems with
:::note
Closing the Administration Console while this action is in process causes problems with
data collection.
:::


**Step 5 –** The Harden Agent window displays the task in progress and then its status as either:

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -10,8 +10,11 @@ The Agents Interface displays a list of servers where the Agent has been deploye
remove a server from this list for any reason, such as when the Agent is no longer required on the
server.

**NOTE:** If the server has a deployed Agent, it will be added back to the list the next time the
:::note
If the server has a deployed Agent, it will be added back to the list the next time the
Agent sends information to the Enterprise Manager.
:::


Follow the steps to remove a server from the list on the Agents Interface.

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -22,10 +22,13 @@ to connect to the target machine and query information about shares. A local Adm
on the target machine should have access to the system shares. Click **OK** after entering the
credentials.

**NOTE:** The wizard does not block access to the Administration Console and can be minimized while
:::note
The wizard does not block access to the Administration Console and can be minimized while
actions are in progress. If this wizard is hidden by clicking outside of the dialog box, a flashing
blue link displays on the upper right corner of the interface with the action name displayed. Click
this link to bring back the focus to the wizard.
:::


**Step 4 –** On the Access Verification window, the given credentials either succeed or fail during
a prerequisites or verification check.
Expand All @@ -34,8 +37,11 @@ a prerequisites or verification check.
of prior to the next attempt.
- Success – Click **Next** to begin softening the Agent.

**NOTE:** Closing the Administration Console while this action is in process causes problems with
:::note
Closing the Administration Console while this action is in process causes problems with
data collection.
:::


**Step 5 –** The Soften Agent window displays the task in progress and then its status as either:

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -22,10 +22,13 @@ to connect to the target machine and query information about shares. A local Adm
on the target machine should have access to the system shares. Click **OK** after entering the
credentials.

**NOTE:** The wizard does not block access to the Administration Console and can be minimized while
:::note
The wizard does not block access to the Administration Console and can be minimized while
actions are in progress. If this wizard is hidden by clicking outside of the dialog box, a flashing
blue link displays on the upper right corner of the interface with the action name displayed. Click
this link to bring back the focus to the wizard.
:::


**Step 4 –** On the Start Agent window, the Agent will be started. One of two status messages
display:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -13,11 +13,14 @@ Prevention administrator must start the Active Directory module. See the
[Agent Safe Mode](/docs/threatprevention/7.4/admin/agents/safemode.md)
topic for additional information.

**_RECOMMENDED:_** If multiple DCs are in the Start Pending Modules state, this means one of the
:::info
If multiple DCs are in the Start Pending Modules state, this means one of the
monitored system DLLs was changed from when the Agent was last run. This could impact the operation
of the Agent. It is recommended to enable the pending modules on one DC initially and verify that
Threat Prevention is collecting events as expected from this specific DC and that the DC appears to
be stable before starting the pending modules on additional DCs.
:::


Follow the steps to start pending modules on a server.

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -21,10 +21,13 @@ to connect to the target machine and query information about shares. A local Adm
on the target machine should have access to the system shares. Click **OK** after entering the
credentials.

**NOTE:** The wizard does not block access to the Administration Console and can be minimized while
:::note
The wizard does not block access to the Administration Console and can be minimized while
actions are in progress. If this wizard is hidden by clicking outside of the dialog box, a flashing
blue link displays on the upper right corner of the interface with the action name displayed. Click
this link to bring back the focus to the wizard.
:::


**Step 4 –** On the Stop Agent window, the Agent will be stopped. One of two status messages
display:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -39,6 +39,9 @@ currently in use to the installer downloaded.
- If the downloaded version is newer, the message displays both version numbers and provides an
option to apply the update. Click **Apply Update**.

**NOTE:** When the Agent installer is replaced with a newer version, all Agents’ versions in the
:::note
When the Agent installer is replaced with a newer version, all Agents’ versions in the
Agents interface are highlighted to indicate they are not the current version. Agents should then be
updated to the new version, using the Upgrade Agent option on the right-click menu.

:::
Original file line number Diff line number Diff line change
Expand Up @@ -46,4 +46,7 @@ manually deploy the Agent. It has the following fields:
- Click **Copy** to copy the enrollment secret and enter it in the Certificates window of the Agent
Setup wizard during manual Agent installation.

**NOTE:** Restarting the Enterprise Manager cancels the current enrollment secret.
:::note
Restarting the Enterprise Manager cancels the current enrollment secret.

:::
Original file line number Diff line number Diff line change
Expand Up @@ -9,10 +9,13 @@ sidebar_position: 40
The Log Level Configuration window displays the current log levels for the Agents, Enterprise
Manager, and Administration Console. It also enables you to set new log levels.

**NOTE:** Since Threat Prevention supports multiple instances of the Administration Console, each
:::note
Since Threat Prevention supports multiple instances of the Administration Console, each
instance has its own settings for log levels. Changing the settings only affect the respective
console instance. The Enterprise Manager and Agent log settings are global - the most recent changes
made from any console instance apply.
:::


Follow the steps to set log levels.

Expand Down Expand Up @@ -83,21 +86,24 @@ Console log files are stored on the machine where the respective console is inst

Log files are stored in the following locations:

Enterprise Manager Log Files
**Enterprise Manager Log Files**

![Enterprise Manager Log File Location](/img/product_docs/threatprevention/7.4/admin/agents/window/emlogs.webp)

The default location is:

…\Netwrix\Netwrix Threat Prevention\SIEnterpriseManager\logs\
**…\Netwrix\Netwrix Threat Prevention\SIEnterpriseManager\logs\**

Administration Console Log Files

![Administration Console Log File Location](/img/product_docs/threatprevention/7.4/admin/agents/window/consolelogs.webp)

The default location is:

…\Netwrix\Netwrix Threat Prevention\SIWinConsole\logs\
**…\Netwrix\Netwrix Threat Prevention\SIWinConsole\logs\**

**NOTE:** Log files for a remote instance of the Administration Console are available at the same
:::note
Log files for a remote instance of the Administration Console are available at the same
location on the respective machine.

:::
20 changes: 16 additions & 4 deletions docs/threatprevention/7.4/admin/agents/deploy/overview.md
Original file line number Diff line number Diff line change
Expand Up @@ -11,7 +11,10 @@ The Threat Prevention Agent can be deployed through any of the following methods
- Deploy the Agent to server(s) through the Administration Console – You can deploy the Agent to one
or multiple servers through the Administration Console

**_RECOMMENDED:_** This is the recommended method for deploying the Agent.
:::info
This is the recommended method for deploying the Agent.
:::


- Manually through the Windows Agent Setup Wizard – Run the Agent executable to launch this wizard

Expand All @@ -28,19 +31,25 @@ compatibility with other security products. See the
[Agent Server Requirements](/docs/threatprevention/7.4/requirements/agent/agent.md)
topic for additional information.

**NOTE:** The wizard does not block access to the Administration Console and can be minimized while
:::note
The wizard does not block access to the Administration Console and can be minimized while
actions are in progress. If this wizard is hidden by clicking outside of the dialog box, a flashing
blue link displays on the upper right corner of the interface with the action name displayed. Click
this link to bring back the focus to the wizard.
:::


The Deploy Agents wizard consists of four windows: Select Computers, Set Options, Prerequisites
Check, and Installing.

Follow the steps to deploy the Agent from the Administration Console to a new or existing machine
using the Deploy Agents wizard.

**CAUTION:** Closing the Administration Console while this action is in process causes problems with
:::warning
Closing the Administration Console while this action is in process causes problems with
data collection.
:::


**Step 1 –** Click Agents in the left pane to launch the Agents interface.

Expand Down Expand Up @@ -90,11 +99,14 @@ topic for additional information.

The Agent will be listed in the table on the Agents interface.

**NOTE:** If the server where the Agent is deployed has multiple network adapters (multi-homed),
:::note
If the server where the Agent is deployed has multiple network adapters (multi-homed),
then it is necessary to bind the Agent to an adapter that can communicate with the Enterprise
Manager. See the
[Bind To](/docs/threatprevention/7.4/troubleshooting/agentcommunication.md#bind-to)
topic for additional information.
:::


## Update Agent Settings

Expand Down
15 changes: 12 additions & 3 deletions docs/threatprevention/7.4/admin/agents/deploy/setoptions.md
Original file line number Diff line number Diff line change
Expand Up @@ -38,9 +38,12 @@ The Set Options window provides the following options:
Enterprise Manager to the Agent(s) as long as the Agent service is enabled.
- Start Agent Service – Starts the Threat Prevention Agent service on host after installation

**NOTE:** If the Agent Service is not started at the time of deployment, the Agent requires
:::note
If the Agent Service is not started at the time of deployment, the Agent requires
a manual start or will be started automatically after a server reboot. Until the Agent is
started, no activity is monitored or blocked.
:::


- Create Windows Firewall Rules – Creates firewall rules on the selected computers for Agent
communication
Expand Down Expand Up @@ -93,10 +96,13 @@ the window appears as follows:
This window displays the default selections in the Modules to Set and Additional Options areas; they
do not represent the actual current state of the Agent.

**NOTE:** To view the current state and configured options for an Agent, hover over the Version
:::note
To view the current state and configured options for an Agent, hover over the Version
String column on the
[Agents Interface](/docs/threatprevention/7.4/admin/agents/overview.md)
data grid for the tool tip. The AD Agent column indicates the Agent’s mode.
:::


This Set Options window is the same as discussed above, with the exception of the following:

Expand All @@ -110,6 +116,9 @@ This Set Options window is the same as discussed above, with the exception of th

This setting has no impact on the Use These Credentials and Enterprise Manager areas.

**CAUTION:** Make sure you select the desired settings for the Agent on this window, such as the
:::warning
Make sure you select the desired settings for the Agent on this window, such as the
Enable DNS Host Name Resolution and Safe Mode options, even when they are currently enabled for the
Agent. Leaving them unchecked will disable those settings when the wizard completes.

:::
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