Add three new Access Analyzer KB articles and update existing KB

[hilram7]

This PR adds three new KB articles for Access Analyzer and updates one existing KB article:

[claude]

Pull Request Review: Add Three New Access Analyzer KB Articles and Update Existing KB

Overall Assessment

✅ APPROVED - This PR adds valuable knowledge base content with good structure and clarity. The articles are well-written and follow established patterns. A few minor improvements would enhance consistency.

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Code Quality & Best Practices

✅ Strengths

1. Consistent frontmatter structure - All new articles follow the standard YAML frontmatter format with proper metadata
2. Clear documentation structure - Articles follow the standard KB pattern: Related Queries → Symptom → Cause → Resolution
3. Good use of markdown formatting - Code blocks, notes, and structured content are properly formatted
4. Appropriate keywords - Each article includes relevant, searchable keywords
5. Knowledge article IDs present - All articles include Salesforce KB article IDs for tracking

⚠️ Issues to Address

1. Product Array Inconsistency (Minor)

Files affected:

• ExchangePS-Error-WinRM-Shell-Client-Cannot-Process-Request.md:18
• ExchangePS-error-cannot-find-variable-with-name-enablesearchonlysession.md:18
• SEEK-warning-DLPEX-Database-Not-Exist.md:18
• error-invalid-local-storage-version.md:18

Issue: Mix of product naming conventions:

# Some files use:
products: [access-analyzer, enterprise-auditor]

# Others use:
products: [enterprise_auditor, access_analyzer]

Recommendation: Standardize to use hyphens consistently based on existing KB patterns:

products:
  - access-analyzer
  - enterprise-auditor

Or use the underscore format consistently. Check existing conventions in docs/kb/accessanalyzer/ to determine the preferred style.

2. Sidebar Label Truncation (Minor)

File: common-sharepoint-on-prem-scanning-permission-errors.md:17

Issue: The sidebar label is truncated:

sidebar_label: Common SharePoint On-Prem Scanning Permission Erro

Note: This appears to be a pre-existing issue in the codebase, not introduced by this PR. Consider fixing it while you're making updates.

3. Enhanced Error Message in Updated KB (Suggestion)

File: error-invalid-local-storage-version.md

Observation: The updated article combines two scenarios:

1. After upgrade (expected version mismatch like "11603 but found 11602")
2. Before initial scan (expected version but found "0")

The error message in the Symptom section shows Expected 11603 but found 0, which represents the second scenario. Consider whether both error patterns should be shown or clarify when each occurs.

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Content Quality Review

New Article: Error-invalid-local-SPAA-storage-version.md

✅ Excellent - Clear, concise, and actionable

• Simple, direct resolution steps
• Appropriate use of bold for scan names
• Good Related Queries section

New Article: ExchangePS-Error-WinRM-Shell-Client-Cannot-Process-Request.md

✅ Very Good - Comprehensive troubleshooting guide

• Excellent step-by-step instructions for both PowerShell and manual updates
• Good use of code blocks and examples
• Clear warnings and important notes
• Suggestion: Consider adding a "Prerequisites" section mentioning required permissions to install modules

New Article: ExchangePS-error-cannot-find-variable-with-name-enablesearchonlysession.md

✅ Good - Clear problem and solution

• Concise and focused
• Good connection profile configuration steps
• Minor: Consider adding a screenshot or more detail about where "Connection" tab is located in the UI

New Article: SEEK-warning-DLPEX-Database-Not-Exist.md

✅ Very Good - Well-structured with good troubleshooting flow

• Excellent distinction between warning vs. error conditions
• Clear explanation of multiple causes
• Good use of numbered resolution steps

Updated Article: error-invalid-local-storage-version.md

✅ Improved - Much better clarity and structure

• More detailed error context
• Improved resolution steps with proper job names in bold
• Better documentation links (updated to 12.0)
• Proper external link formatting with emojis

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Potential Issues

🔍 No Major Bugs Found

• No broken syntax detected
• Markdown structure is valid
• No security concerns
• Links appear properly formatted

⚡ Performance Considerations

N/A - These are static documentation files with no performance impact.

🔒 Security Concerns

None identified - No credentials, secrets, or sensitive information exposed.

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Test Coverage

N/A - Documentation changes don't require automated tests, but consider:

1. Manual validation that all links work (especially the docs.netwrix.com links)
2. Verify that the KB articles render correctly in the documentation site
3. Check that search indexing picks up the new keywords

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Recommendations

Priority: High

• Standardize product array format across all files (use either hyphens or underscores consistently)

Priority: Low

• Consider fixing the truncated sidebar label in the existing SharePoint article
• Verify all documentation links are accessible and point to the correct versions
• Consider adding more contextual information about UI navigation in the ExchangePS variable error article

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Summary

This is a solid contribution that adds valuable troubleshooting content for Access Analyzer users. The writing is clear, the structure is consistent, and the technical information is accurate. The only issues are minor inconsistencies in metadata formatting that should be standardized.

Recommendation: ✅ Approve with minor revisions to product array formatting for consistency.

Great work! 🎉