Reorganize Endpoint Protector KB articles into categorized subfolders

docs/kb/endpointprotector/ad_admins_not_able_to_log_in.md → docs/kb/endpointprotector/administration-security-and-monitoring/ad_admins_not_able_to_log_in.md

@@ -6,7 +6,8 @@ keywords:
   - AD Authentication
   - Endpoint Protector
 sidebar_label: AD Admin Login Issues
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "AD Admins Not Able to Log In"
 knowledge_article_id: kA0Qk0000002B31KAE
 products:
@@ -25,4 +26,4 @@ This article explains how to resolve issues where Active Directory (AD) administ
 
 2. Navigate to **System Configuration** > **System Security** to ensure they match the configuration shown below.
 
-   ![Password settings in System Security section of Endpoint Protector](./images/servlet_image_40736f16d061.png)
+   ![Password settings in System Security section of Endpoint Protector](./../0-images/servlet_image_40736f16d061.png)

docs/kb/endpointprotector/configure-session-timeout-in-the-administration-interface.md → docs/kb/endpointprotector/administration-security-and-monitoring/configure-session-timeout-in-the-administration-interface.md

@@ -16,7 +16,8 @@ keywords:
 products:
   - endpoint-protector
 sidebar_label: Configure Session Timeout in the Administration In
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "Configure Session Timeout in the Administration Interface"
 knowledge_article_id: kA0Qk0000002B7WKAU
 ---

docs/kb/endpointprotector/configure-session-timeout-settings-for-the-administration-interface.md → docs/kb/endpointprotector/administration-security-and-monitoring/configure-session-timeout-settings-for-the-administration-interface.md

@@ -15,7 +15,8 @@ keywords:
 products:
   - endpoint-protector
 sidebar_label: Configure Session Timeout Settings for the Adminis
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "Configure Session Timeout Settings for the Administration Interface"
 knowledge_article_id: kA0Qk0000002BDxKAM
 ---
@@ -29,7 +30,7 @@ Netwrix Endpoint Protector Server includes a session timeout feature for the Adm
 ## Instructions
 
 1. Go to **System Configuration** > **System Settings** > **Session Settings** in the Netwrix Endpoint Protector Management Console.  
-   ![Session Settings in System Configuration of Endpoint Protector](./images/ka0Qk000000ESnd_0EMQk00000C7Bfn.png)
+   ![Session Settings in System Configuration of Endpoint Protector](./../0-images/ka0Qk000000ESnd_0EMQk00000C7Bfn.png)
 
 2. Modify the session timeout settings as needed:
    - **Session Timeout**: Set the amount of time (between `5` and `60` minutes) a user can be inactive before the session expires.
@@ -38,4 +39,4 @@ Netwrix Endpoint Protector Server includes a session timeout feature for the Adm
 > **NOTE:** If **Session Timeout** is set to `5` minutes and **Timeout Counter** is set to `60` seconds, after `4` minutes of inactivity a pop-up window will notify you that you will be logged out in `60` seconds.
 
 3. If no activity occurs during the countdown, Netwrix Endpoint Protector displays a message indicating the session will expire. You can choose to log out or continue your session, which resets the session timeout interval.  
-   ![Session expiration warning in Endpoint Protector Management Console](./images/ka0Qk000000ESnd_0EMQk00000C7LTp.png)
+   ![Session expiration warning in Endpoint Protector Management Console](./../0-images/ka0Qk000000ESnd_0EMQk00000C7LTp.png)

docs/kb/endpointprotector/enable_two-factor_authentication_for_system_admins_with_google_authenticator_app.md → docs/kb/endpointprotector/administration-security-and-monitoring/enable_two-factor_authentication_for_system_admins_with_google_authenticator_app.md

@@ -6,7 +6,8 @@ keywords:
   - Google Authenticator
   - Endpoint Protector
 sidebar_label: Enable 2FA for System Admins
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "Enable Two-Factor Authentication for System Admins with Google Authenticator App"
 knowledge_article_id: kA0Qk0000002B34KAE
 products:
@@ -24,7 +25,7 @@ This article explains how to enable two-factor authentication (2FA) for system a
 1. Navigate to **System Configuration > System Administrators** in Endpoint Protector.
 2. Find the system administrator and toggle the switch labeled **Two Factor Authenticator** to **On**.
 
-![Two Factor Authenticator toggle for system administrator in Endpoint Protector](./images/servlet_image_618265510504.png)
+![Two Factor Authenticator toggle for system administrator in Endpoint Protector](./../0-images/servlet_image_618265510504.png)
 
 3. Scan the **QR Code** with the **Google Authenticator app** or enter the provided code into the app to configure the authenticator app.
 4. Enter the authentication code from the app into the **Google 2FA Validation** field in Endpoint Protector after importing the account.

docs/kb/endpointprotector/error-computers-displayed-as-unlicensed-under-list-of-computers.md → docs/kb/endpointprotector/administration-security-and-monitoring/error-computers-displayed-as-unlicensed-under-list-of-computers.md

@@ -15,7 +15,8 @@ keywords:
 products:
   - endpoint-protector
 sidebar_label: 'Error: Computers Displayed as "Unlicensed" Under List of Computers'
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: 'Error: Computers Displayed as "Unlicensed" Under List of Computers'
 knowledge_article_id: kA0Qk0000002B6HKAU
 ---

docs/kb/endpointprotector/export-event-logs-from-reports-and-analysis.md → docs/kb/endpointprotector/administration-security-and-monitoring/export-event-logs-from-reports-and-analysis.md

@@ -14,7 +14,8 @@ keywords:
 products:
   - endpoint-protector
 sidebar_label: Export Event Logs from Reports and Analysis
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "Export Event Logs from Reports and Analysis"
 knowledge_article_id: kA0Qk0000002B13KAE
 ---
@@ -29,9 +30,9 @@ This article explains how to export selected event logs from the **Reports and A
 
 1. On the Endpoint Protector server, navigate to **Reports and Analysis**.
 2. Apply a filter for the desired event logs.  
-   ![Applying filter for Blocked events in Reports and Analysis](./images/ka0Qk000000Ea6r_0EMQk00000CAcMt.png)
+   ![Applying filter for Blocked events in Reports and Analysis](./../0-images/ka0Qk000000Ea6r_0EMQk00000CAcMt.png)
 3. Click the **Create Export** button at the bottom of the list to generate an export file.
 4. Download the generated `.csv` or `.xlsx` file from **View Export List**.  
-   ![View Export List in Reports and Analysis](./images/ka0Qk000000Ea6r_0EMQk00000CAkDx.png)
+   ![View Export List in Reports and Analysis](./../0-images/ka0Qk000000Ea6r_0EMQk00000CAkDx.png)
 5. Access and review the exported file as needed.  
-   ![Example of exported event log file](./images/ka0Qk000000Ea6r_0EMQk00000CAivK.png)
+   ![Example of exported event log file](./../0-images/ka0Qk000000Ea6r_0EMQk00000CAivK.png)

docs/kb/endpointprotector/how-to-check-the-history-and-email-status-of-alerts.md → docs/kb/endpointprotector/administration-security-and-monitoring/how-to-check-the-history-and-email-status-of-alerts.md

@@ -15,7 +15,8 @@ keywords:
 products:
   - endpoint-protector
 sidebar_label: How to Check the History and Email Status of Alert
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Check the History and Email Status of Alerts"
 knowledge_article_id: kA0Qk0000002B15KAE
 ---
@@ -30,8 +31,8 @@ This article explains how to check the alert history, log details, and the statu
 
 1. Navigate to the desired alert category, such as **System Alerts**, **Device Control Alerts**, **Content Aware Alerts**, or **EasyLock Alerts**.  
 2. Click **View History** to see the list of generated alerts. The alerts are listed under **Alerts History**. Each alert listed in **Alerts History** is also sent via email.  
-   ![Alerts History page showing list of generated alerts](./images/ka0Qk000000Dzth_0EMQk00000CJ9iD.png)
+   ![Alerts History page showing list of generated alerts](./../0-images/ka0Qk000000Dzth_0EMQk00000CJ9iD.png)
 3. In the **Actions** column for the desired alert, click the three-line menu, and then click **View**.  
-   ![Actions column with View option highlighted](./images/ka0Qk000000Dzth_0EMQk00000CJ1Co.png)
+   ![Actions column with View option highlighted](./../0-images/ka0Qk000000Dzth_0EMQk00000CJ1Co.png)
 4. The **Log Details** and **Alert Details** will be displayed, along with the **E-mail Status**. Here, you can see if the email was sent successfully from the Netwrix Endpoint Protector Server.  
-   ![Log Details and E-mail Status section showing email delivery status](./images/ka0Qk000000Dzth_0EMQk00000CJA4n.png)
+   ![Log Details and E-mail Status section showing email delivery status](./../0-images/ka0Qk000000Dzth_0EMQk00000CJA4n.png)

docs/kb/endpointprotector/how-to-identify-and-remove-duplicate-computers.md → docs/kb/endpointprotector/administration-security-and-monitoring/how-to-identify-and-remove-duplicate-computers.md

@@ -16,7 +16,8 @@ products:
   - endpoint-protector
 visibility: public
 sidebar_label: How to Identify and Remove Duplicate Computers
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Identify and Remove Duplicate Computers"
 knowledge_article_id: kA0Qk0000002B5xKAE
 ---
@@ -31,6 +32,6 @@ This article explains how to identify and remove duplicate computers in Netwrix
 
 1. In the Netwrix Endpoint Protector Console, navigate to the **Device Control** menu and select **Computers**.
 2. In the Filters section, select **Duplicates** > **Yes** > **Apply**.  
-   ![Filtering for duplicate computers in Netwrix Endpoint Protector](./images/ka0Qk000000ETN7_0EMQk00000C91kL.png)
+   ![Filtering for duplicate computers in Netwrix Endpoint Protector](./../0-images/ka0Qk000000ETN7_0EMQk00000C91kL.png)
 3. Review the list of duplicate computers. You can further filter for **Licensed** and **Offline** computers.
 4. Delete the unwanted duplicate entries to release the associated licenses.

docs/kb/endpointprotector/how-to-set-fqdn-in-server-certificate-subject.md → docs/kb/endpointprotector/administration-security-and-monitoring/how-to-set-fqdn-in-server-certificate-subject.md

@@ -15,7 +15,8 @@ keywords:
 products:
   - endpoint-protector
 sidebar_label: How to Set FQDN in Server Certificate Subject
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Set FQDN in Server Certificate Subject"
 knowledge_article_id: kA0Qk0000002BB7KAM
 ---
@@ -40,7 +41,7 @@ Yes, this is possible. Follow these steps to set the FQDN in the server certific
 8. A green banner will appear at the top of the screen stating that the server certificate will be regenerated in a few minutes. You will be logged out from the user interface and will need to log in again.
 9. Wait a few minutes until the certificate is regenerated.
 
-![Server Certificate Stack configuration page with FQDN field highlighted](./images/ka0Qk000000Dynx_0EMQk00000CKudS.png)
+![Server Certificate Stack configuration page with FQDN field highlighted](./../0-images/ka0Qk000000Dynx_0EMQk00000CKudS.png)
 
 ### Important Notes
 

docs/kb/endpointprotector/how-to-update-endpoint-protector-or-unify-server.md → docs/kb/endpointprotector/administration-security-and-monitoring/how-to-update-endpoint-protector-or-unify-server.md

@@ -15,7 +15,8 @@ keywords:
 products:
   - general
 sidebar_label: How to Update Endpoint Protector or Unify Server
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Update Endpoint Protector or Unify Server"
 knowledge_article_id: kA0Qk0000001EfFKAU
 ---
@@ -32,14 +33,14 @@ To find the version of the Netwrix Endpoint Protector server, follow the below s
 2. Log in.  
 3. View the bottom right of the screen to find the version information.
 
-![Netwrix Endpoint Protector version number](./images/ka0Qk0000004M3Z_0EMQk000005fb5Z.png)
+![Netwrix Endpoint Protector version number](./../0-images/ka0Qk0000004M3Z_0EMQk000005fb5Z.png)
 
 To find the version of the Unify server, follow the below steps:
 
 1. Log in to the Unify web console.  
 2. Check the top left for the version information.
 
-![Unify version number](./images/ka0Qk0000004M3Z_0EMQk000005fOGR.png)
+![Unify version number](./../0-images/ka0Qk0000004M3Z_0EMQk000005fOGR.png)
 
 ## Updating with Live Update
 
@@ -53,9 +54,9 @@ To install the latest updates with Live Update, follow the below steps:
 4. Check the box on the update(s) to be installed.  
 5. Select **Apply Updates.**
 
-![How to check Live Update](./images/ka0Qk0000004M3Z_0EMQk000005fTch.png)
+![How to check Live Update](./../0-images/ka0Qk0000004M3Z_0EMQk000005fTch.png)
 
-![How to configure Live Update](./images/ka0Qk0000004M3Z_0EMQk000005fbGr.png)
+![How to configure Live Update](./../0-images/ka0Qk0000004M3Z_0EMQk000005fbGr.png)
 
 ## Updating Using the Offline Patch Uploader
 
@@ -71,7 +72,7 @@ To apply an offline update, follow the below steps:
 6. Click **Ok.**  
 7. Wait for the system to apply the update.
 
-![The button to activate offline patching](./images/ka0Qk0000004M3Z_0EMQk000005fbNJ.png)
+![The button to activate offline patching](./../0-images/ka0Qk0000004M3Z_0EMQk000005fbNJ.png)
 
 ## Verifying an Update Installed
 
@@ -82,6 +83,6 @@ To verify an update was applied to the Netwrix Endpoint Protector server, follow
 3. Click on **View Applied EPP Software Updates.**  
 4. Look through the applied updates to see if the update was installed.
 
-![The button to open the view of all updates](./images/ka0Qk0000004M3Z_0EMQk000005fbTl.png)
+![The button to open the view of all updates](./../0-images/ka0Qk0000004M3Z_0EMQk000005fbTl.png)
 
-![The list of all updates](./images/ka0Qk0000004M3Z_0EMQk000005fbWz.png)
+![The list of all updates](./../0-images/ka0Qk0000004M3Z_0EMQk000005fbWz.png)

docs/kb/endpointprotector/how_to_block_specific_ip_addresses_from_accessing_the_console.md → docs/kb/endpointprotector/administration-security-and-monitoring/how_to_block_specific_ip_addresses_from_accessing_the_console.md

@@ -6,7 +6,8 @@ keywords:
   - console access
   - login IP restrictions
 sidebar_label: Block Specific IP Addresses
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Block Specific IP Addresses from Accessing the Console"
 knowledge_article_id: kA0Qk0000002B78KAE
 products:
@@ -27,7 +28,7 @@ To block specific IP addresses from accessing the console, configure login IP re
 2. Right-click the administrator account you want to restrict and select **Edit**.
 3. Turn on **Enforce login IP restrictions**.
 
-   ![Dialog box for enforcing login IP restrictions with the option enabled](./images/servlet_image_1e592ef62413.png)
+   ![Dialog box for enforcing login IP restrictions with the option enabled](./../0-images/servlet_image_1e592ef62413.png)
 
 4. Enter the IP addresses from which the user is not allowed to log in.
 5. Click **Save** to apply the changes.

docs/kb/endpointprotector/how_to_export_the_list_of_computers,_users,_or_devices.md → docs/kb/endpointprotector/administration-security-and-monitoring/how_to_export_the_list_of_computers,_users,_or_devices.md

@@ -8,7 +8,8 @@ keywords:
   - devices
   - Endpoint Protector
 sidebar_label: Exporting Lists
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Export the List of Computers, Users, or Devices"
 knowledge_article_id: kA0Qk0000002B6lKAE
 products:
@@ -28,7 +29,7 @@ This article explains how to export the list of computers, users, or devices fro
 1. Open the Endpoint Protector console and navigate to the **Device Control** section.
 2. Select **Computers**, **Users**, or **Devices**.
 3. Click **Choose action** and select **Export list of**...  
-   ![Export list action in Device Control](./images/servlet_image_df060b1c08ad.png)
+   ![Export list action in Device Control](./../0-images/servlet_image_df060b1c08ad.png)
 4. A banner appears at the top of the page indicating where the export file can be found.
 5. On the **List of exports** page, navigate to **System Maintenance** > **Exported Entities**.
 6. In the **Actions** menu, you can download or delete the exported list.
@@ -38,7 +39,7 @@ This article explains how to export the list of computers, users, or devices fro
 1. Open the Endpoint Protector console and navigate to the **Device Control** section.
 2. Select **Computers**, **Users**, or **Devices**.
 3. Click **Choose action** and select **Schedule export list**.  
-   ![Schedule export action in Device Control](./images/servlet_image_7abe59223977.png)
+   ![Schedule export action in Device Control](./../0-images/servlet_image_7abe59223977.png)
 4. Select the **frequency** and **start date** for the export. Click **Schedule**.
 5. A banner appears at the top of the page confirming that the export has been scheduled.
 6. On the **List of exports** page, navigate to **System Maintenance** > **Exported Entities**.

docs/kb/endpointprotector/how_to_increase_the_200_entries_display_limitation.md → docs/kb/endpointprotector/administration-security-and-monitoring/how_to_increase_the_200_entries_display_limitation.md

@@ -6,7 +6,8 @@ keywords:
   - display limit
   - report searches
 sidebar_label: Increase Display Limit
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Increase the 200 Entries Display Limitation"
 knowledge_article_id: kA0Qk0000002B76KAE
 products:
@@ -26,4 +27,4 @@ To increase the display limit, follow these steps:
 1. Log in to the **Endpoint Protector** console.
 2. Navigate to **Device Control** > **Global Settings** > **Maximum no. of records returned in a report search**.
 3. Increase this limit to your desired amount.  
-   ![Maximum number of records returned in a report search setting in Endpoint Protector](./images/servlet_image_1ec78e31c389.png)
+   ![Maximum number of records returned in a report search setting in Endpoint Protector](./../0-images/servlet_image_1ec78e31c389.png)

docs/kb/endpointprotector/how_to_locate_and_change_the_default_credentials_for_the_console.md → docs/kb/endpointprotector/administration-security-and-monitoring/how_to_locate_and_change_the_default_credentials_for_the_console.md

@@ -6,7 +6,8 @@ keywords:
   - default credentials
   - security
 sidebar_label: Change Default Credentials
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Locate and Change the Default Credentials for the Console"
 knowledge_article_id: kA0Qk0000002B6cKAE
 products:

docs/kb/endpointprotector/how_to_select_multiple_computers_and_users_within_groups.md → docs/kb/endpointprotector/administration-security-and-monitoring/how_to_select_multiple_computers_and_users_within_groups.md

@@ -6,7 +6,8 @@ keywords:
   - Endpoint Protector
   - group management
 sidebar_label: Select Multiple Computers and Users
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Select Multiple Computers and Users Within Groups"
 knowledge_article_id: kA0Qk0000002B6FKAU
 products:
@@ -25,7 +26,7 @@ This article explains how to select multiple computers and users within a group
 2. Create a new group or open an existing group in **Edit mode**.
 3. To select multiple computers/users, copy and paste the desired list of computers/users in the highlighted box on the right-hand side of the **Group Information** page.
 
-   ![Paste list of computers into left box for multiselection](./images/servlet_image_b9e7bd968d5d.png)
+   ![Paste list of computers into left box for multiselection](./../0-images/servlet_image_b9e7bd968d5d.png)
 
 4. Click **Select all matched Items** to select all computers listed in the left box.
 5. Selected computers are highlighted with blue check marks, and a green notification on the right side of the page shows how many items were matched.

docs/kb/endpointprotector/how_to_set_up_active_directory_administrator_synchronization.md → docs/kb/endpointprotector/administration-security-and-monitoring/how_to_set_up_active_directory_administrator_synchronization.md

@@ -6,7 +6,8 @@ keywords:
   - administrator synchronization
   - AD Authentication
 sidebar_label: Set Up AD Administrator Synchronization
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Set Up Active Directory Administrator Synchronization"
 knowledge_article_id: kA0Qk0000002B77KAE
 products:

docs/kb/endpointprotector/how_to_set_up_e-mail_alerts.md → docs/kb/endpointprotector/administration-security-and-monitoring/how_to_set_up_e-mail_alerts.md

@@ -6,7 +6,8 @@ keywords:
   - Endpoint Protector
   - system events
 sidebar_label: Set Up E-mail Alerts
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Set Up E-mail Alerts"
 knowledge_article_id: kA0Qk0000002B6UKAU
 products:

docs/kb/endpointprotector/how_to_set_up_external_storage.md → docs/kb/endpointprotector/administration-security-and-monitoring/how_to_set_up_external_storage.md

@@ -6,7 +6,8 @@ keywords:
   - server performance
   - storage management
 sidebar_label: Set Up External Storage
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Set Up External Storage"
 knowledge_article_id: kA0Qk0000002B7LKAU
 products:

docs/kb/endpointprotector/how_to_set_up_smtp_with_gmail.md → docs/kb/endpointprotector/administration-security-and-monitoring/how_to_set_up_smtp_with_gmail.md

@@ -6,7 +6,8 @@ keywords:
   - Gmail
   - Endpoint Protector
 sidebar_label: Set Up SMTP With Gmail
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "How to Set Up SMTP With Gmail"
 knowledge_article_id: kA0Qk0000002B4LKAU
 products:
@@ -37,7 +38,7 @@ This article explains how to configure SMTP settings in **Endpoint Protector** t
    - **Send test email to my account:** Enabled
    - **No-reply email address:** Default
 
-   ![SMTP configuration for Gmail in Endpoint Protector](./images/servlet_image_e9d389c827d7.png)
+   ![SMTP configuration for Gmail in Endpoint Protector](./../0-images/servlet_image_e9d389c827d7.png)
 
 5. To use a custom no-reply email address, select **Custom** and enter your preferred email address, or leave the default.
 

docs/kb/endpointprotector/managing-system-administrators-and-administrator-groups.md → docs/kb/endpointprotector/administration-security-and-monitoring/managing-system-administrators-and-administrator-groups.md

@@ -15,7 +15,8 @@ keywords:
 products:
   - endpoint-protector
 sidebar_label: Managing System Administrators and Administrator G
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "Managing System Administrators and Administrator Groups"
 knowledge_article_id: kA0Qk0000002BCTKA2
 ---

docs/kb/endpointprotector/resetting-an-administrator-password.md → docs/kb/endpointprotector/administration-security-and-monitoring/resetting-an-administrator-password.md

@@ -15,7 +15,8 @@ keywords:
 products:
   - endpoint-protector
 sidebar_label: Resetting an Administrator Password
-tags: []
+tags:
+  - administration-security-and-monitoring
 title: "Resetting an Administrator Password"
 knowledge_article_id: kA0Qk0000002B2eKAE
 ---
@@ -34,9 +35,9 @@ This article explains how to reset an administrator password on the Netwrix Endp
 4. Check **Require password change at next login** to allow the administrator to set a password of their choice upon their next login.  
 5. Save the modifications.  
 
-![Edit administrator password fields in Endpoint Protector](./images/ka0Qk000000EbSj_0EMQk00000CAmm2.png)
+![Edit administrator password fields in Endpoint Protector](./../0-images/ka0Qk000000EbSj_0EMQk00000CAmm2.png)
 
-![Require password change at next login option in Endpoint Protector](./images/ka0Qk000000EbSj_0EMQk00000CAaeP.png)
+![Require password change at next login option in Endpoint Protector](./../0-images/ka0Qk000000EbSj_0EMQk00000CAaeP.png)
 
 6. If you encounter any issues and are unable to reset the password, create a support ticket via the [Netwrix Support portal](https://www.netwrix.com/support.html) for assistance.
 7. If the server is hosted on your end, the support team will contact you to schedule a remote session for resetting the password in the server's backend.