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Document update for the infra agent release 1.71.4, which includes a fix for NR-502872 #22634

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Document update for the infra agent release 1.71.4, which includes a fix for NR-502872 #22634

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Document update for the infra agent release 1.71.4, which includes a …
nravada Jan 7, 2026
fea5e4e
update release notes
nravada Jan 8, 2026
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62 changes: 62 additions & 0 deletions ...rastructure-agent/configuration/infrastructure-agent-configuration-settings.mdx
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Expand Up @@ -6583,6 +6583,68 @@ If you are having problems with proxy configuration, see [Proxy troubleshooting]
</table>
</Collapser>

<Collapser
className="freq-link"
id="win-network-interface-v2"
title="win_network_interface_v2"
>
When enabled, the Windows agent uses `GetIfEntry2` (64-bit counters) instead of `GetIfEntry` (32-bit counters) for network metrics. This provides more accurate network statistics for high-bandwidth interfaces where 32-bit counters may overflow.

<Callout variant="tip">
This flag is kept for backward compatibility and may be removed in a future release.
</Callout>

<table>
<thead>
<tr>
<th style={{ width: "200px" }}>
YML option name
</th>

<th style={{ width: "200px" }}>
Environment variable
</th>

<th>
Type
</th>

<th>
Default
</th>

<th>
Version
</th>
</tr>
</thead>

<tbody>
<tr>
<td>
`win_network_interface_v2`
</td>

<td>
`NRIA_WIN_NETWORK_INTERFACE_V2`
</td>

<td>
boolean
</td>

<td>
`false`
</td>

<td>
[1.71.4](/docs/release-notes/infrastructure-release-notes/infrastructure-agent-release-notes/new-relic-infrastructure-agent-1714)
</td>
</tr>
</tbody>
</table>
</Collapser>

<Collapser
className="freq-link"
id="wmi_proc_data"
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16 changes: 16 additions & 0 deletions ...otes/infrastructure-agent-release-notes/new-relic-infrastructure-agent-1714.mdx
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---
subject: Infrastructure agent
releaseDate: '2026-01-07'
version: 1.71.4
---

A new version of the agent has been released. Follow standard procedures to [update the Infrastructure agent](/docs/infrastructure/install-configure-manage-infrastructure/update-or-uninstall/update-infrastructure-agent).
New Relic recommends that you upgrade the agent regularly and at a minimum every 3 months. As of this release, the oldest supported version is [Infrastructure agent 1.58.1](/docs/release-notes/infrastructure-release-notes/infrastructure-agent-release-notes/new-relic-infrastructure-agent-1581/).

## Fixed

* Fixed `transmitBytesPerSecond` showing zero during high traffic on Windows (NR-502872) in [#2166](https://github.com/newrelic/infrastructure-agent/pull/2166)

<Callout variant="important">
To enable this fix, you must set the [`win_network_interface_v2`](/docs/infrastructure/infrastructure-agent/configuration/infrastructure-agent-configuration-settings#win-network-interface-v2) configuration option to `true`. This option uses 64-bit counters instead of 32-bit counters for network metrics on Windows.
</Callout>
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