Merge pull request #47225 from snarayan-redhat/BZ2094901_NotReady_state

BZ#2094901: Adding note for random master pick

Author: snarayan-redhat

modules/support-gather-data.adoc

@@ -16,27 +16,37 @@ You can gather debugging information about your cluster by using the `oc adm mus
 .Procedure
 
 . Navigate to the directory where you want to store the `must-gather` data.
++
+
+[NOTE]
+====
+If your cluster is using a restricted network, you must take additional steps. If your mirror registry has a trusted CA, you must first add the trusted CA to the cluster. For all clusters on restricted networks, you must import the default `must-gather` image as an image stream.
+
+[source,terminal]
+----
+$ oc import-image is/must-gather -n openshift
+----
+====
 
 . Run the `oc adm must-gather` command:
 +
 [source,terminal]
+
 ----
 $ oc adm must-gather
 ----
 +
+
 [NOTE]
 ====
-If this command fails, for example if you cannot schedule a pod on your cluster, then use the `oc adm inspect` command to gather information for particular resources. Contact Red Hat Support for the recommended resources to gather.
+Because this command picks a random control plane node by default, the pod might be scheduled to a control plane node that is in the `NotReady` and `SchedulingDisabled` state.
 ====
+
+.. If this command fails, for example, if you cannot schedule a pod on your cluster, then use the `oc adm inspect` command to gather information for particular resources. 
 +
 [NOTE]
 ====
-If your cluster is using a restricted network, you must take additional steps. If your mirror registry has a trusted CA, you must first add the trusted CA to the cluster. For all clusters on restricted networks, you must import the default `must-gather` image as an image stream before you use the `oc adm must-gather` command.
-
-[source,terminal]
-----
-$ oc import-image is/must-gather -n openshift
-----
+Contact Red Hat Support for the recommended resources to gather.
 ====
 
 . Create a compressed file from the `must-gather` directory that was just created in your working directory. For example, on a computer that uses a Linux