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1 | 1 | ---
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2 | 2 | title: "Getting started with the Zimbra solution"
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3 | 3 | excerpt: "Find out how to get started with your Zimbra solution via the OVHcloud Control Panel"
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4 |
| -updated: 2025-01-29 |
| 4 | +updated: 2025-01-30 |
5 | 5 | ---
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6 | 6 |
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7 | 7 | <style>
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@@ -41,6 +41,8 @@ With the Zimbra solution, OVHcloud offers an open-source collaborative messaging
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41 | 41 |
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42 | 42 | To access your Zimbra service, log in to your [OVHcloud Control Panel](/links/manager) and click on the `Web Cloud`{.action} tab. In the `Emails`{.action} section, click `Zimbra`{.action}.
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43 | 43 |
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| 44 | +{.thumbnail .w-400} |
| 45 | + |
44 | 46 | ### Configure your Zimbra service
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45 | 47 |
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46 | 48 | Before you start configuring your Zimbra email accounts, take note of the three elements that structure your Zimbra service hierarchically:
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@@ -96,11 +98,52 @@ The domain name table gives you two pieces of information:
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96 | 98 |
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97 | 99 | #### Add a domain name
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98 | 100 |
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99 |
| -To add a domain name to your Zimbra service, click on the `Domain`{.action} tab, then click `Add a domain`{.action}. |
| 101 | +> [!warning] |
| 102 | +> |
| 103 | +> You need to [create an organization](#organisations) in order to add a domain name to your Zimbra service. |
100 | 104 |
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101 |
| -Select an organization from the drop-down menu, and then select a domain name from the list (it is necessary that domain names are managed in your OVHcloud Control Panel). Then click `Confirm`{.action} to finish adding the domain name. |
| 105 | +To add a domain name to your Zimbra service, click on the `Domain`{.action} tab, then click `Add a domain`{.action}. |
102 | 106 |
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103 |
| -{.thumbnail .w-400 .h400} |
| 107 | +Select an organization from the drop-down menu, and then select one of the following two options: |
| 108 | + |
| 109 | +- **Select a domain from the list** (internal domain): In this list, you will find the domain names that you manage from the OVHcloud Control Panel. |
| 110 | +- **Enter a domain name that is not managed by your OVHcloud account** (external domain): Enter a domain name that is not managed in your OVHcloud Control Panel, or that is registered with a different registrar and managed by you. |
| 111 | + |
| 112 | +Select the tab that corresponds to your choice: |
| 113 | + |
| 114 | +> [!tabs] |
| 115 | +> **Internal domain** |
| 116 | +>> |
| 117 | +>> Select a managed domain name from the list in your OVHcloud Control Panel. |
| 118 | +>> |
| 119 | +>> {.thumbnail .w-400 .h400} |
| 120 | +>> |
| 121 | +>> To configure your DNS zone, select one of the following two options: |
| 122 | +>> |
| 123 | +>> - **Recommended configuration**: Your DNS zone will be configured automatically. This option is suitable if you have not configured an email solution on your domain name. |
| 124 | +>> - **Custom configuration**: If you have already configured an email solution on your domain name, you can choose the elements that interest you. |
| 125 | +>> - *Configure the MX record automatically*: This allows you to enter the OVHcloud incoming servers automatically (applies to all OVHcloud email solutions). |
| 126 | +>> - *Configure the SPF record automatically*: This allows you to enter the record automatically, authorizing the OVHcloud sending email servers to send your emails. This registration is valid for all OVHcloud email solutions. |
| 127 | +>> |
| 128 | +>> {.thumbnail .w-400 .h400} |
| 129 | +>> |
| 130 | +>> Click `Confirm`{.action} to finish adding your domain and start the configuration process. |
| 131 | +>> |
| 132 | +> **External domain** |
| 133 | +>> |
| 134 | +>> Enter a domain name that is not managed in your Control Panel. Make sure that you have the permissions to modify the DNS zone for the domain name concerned. |
| 135 | +>> |
| 136 | +>> Then click `Confirm`{.action} |
| 137 | +>> |
| 138 | +>> {.thumbnail .w-400 .h400} |
| 139 | +>> |
| 140 | +>> The window below will open. You will need to enter this CNAME record in the domain name’s DNS zone, so that it can be validated on your Zimbra platform. |
| 141 | +>> |
| 142 | +>> {.thumbnail .w-400 .h400} |
| 143 | +>> |
| 144 | +>> > [!warning] |
| 145 | +>>> |
| 146 | +>> > After 48 hours, if the CNAME record is not visible in the DNS zone, the operation is canceled. You will then need to retry the operation. |
104 | 147 |
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105 | 148 | ### Email accounts <a name="emails"></a>
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106 | 149 |
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@@ -129,7 +172,7 @@ Fill in the information displayed.
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129 | 172 | > - Minimum 2 characters
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130 | 173 | > - Maximum 32 characters
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131 | 174 | > - No accents
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132 |
| -> - No special characters, except for the following characters: `.`, `,`, `-` and `_` |
| 175 | +> - No special characters, except for the following characters: `.`, `+`, `-` and `_` |
133 | 176 |
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134 | 177 | - **First name**: Enter a first name.
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135 | 178 | - **Name**: Enter a name.
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