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‎pages/web_cloud/web_hosting/activate-email-hosting/guide.de-de.md

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---
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title: "Webhosting - Inklusiv-E-Mail-Adressen aktivieren"
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excerpt: "Diese Anleitung erklärt, wie Sie die in Ihrem Webhosting inklusiven E-Mail-Adressen aktivieren können"
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updated: 2025-08-04
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updated: 2025-08-05
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---
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## Ziel

‎pages/web_cloud/web_hosting/activate-email-hosting/guide.en-asia.md

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---
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title: "Web Hosting - Activating email addresses included"
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excerpt: "Find out how to activate the email addresses included in your Web Hosting plan"
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updated: 2025-08-04
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updated: 2025-08-05
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---
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## Objective
@@ -14,54 +14,96 @@ If you have ordered a Web Hosting plan without directly linking it to a domain n
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## Requirements
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- a [domain name](/links/web/domains){.external} registered with OVHcloud
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- an [OVHcloud Web Hosting plan](/links/web/hosting)
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- access to the [OVHcloud Control Panel](/links/manager) with the necessary permissions to manage the Web Hosting plan
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- A [domain name](/links/web/domains){.external} registered with OVHcloud or a [DNS zone](https://www.ovhcloud.com/en-gb/domains/dns-subdomain/){.external} of a domain name not registered with OVHcloud
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- An [OVHcloud Web Hosting plan](/links/web/hosting) (excluding "100 MB free hosting" and "Start10m" offers)
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- Access to the [OVHcloud Control Panel](/links/manager) with the necessary permissions to manage the Web Hosting plan
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> [!warning]
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>
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> If your domain name is already registered with OVHcloud, or if a DNS zone already exists for it in another [OVHcloud account](/links/manager) than your own, please read our documentation “[Managing your service contacts](/pages/account_and_service_management/account_information/managing_contacts)” to find out how to manage it.
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> If you want to enable the "email address(es) included with your web hosting plan" option for an external domain name (not registered with OVHcloud) **which you must be the administrator of**, you must create (at least) a DNS zone at OVHcloud for your external domain name. Refer to our guide on [Creating a DNS zone at OVHcloud](/pages/web_cloud/domains/dns_zone_create), if required. This will allow your domain name to appear in the list of available domain names when you enable the option.
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>
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> Furthermore, if your domain name is already registered with OVHcloud, or if a DNS zone already exists for it in another [OVHcloud account](/links/manager) than your own, please read our documentation “[Managing your service contacts](/pages/account_and_service_management/account_information/managing_contacts)” to find out how to manage it.
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>
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> Finally, if your domain name is already linked to the "email address(es) included with your web hosting plan" option on another web hosting plan, you cannot link it to your own web hosting plan directly. Use this guide to check with the current web hosting manager.
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>
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## Instructions
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### Activating your email solution
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Log in to your [OVHcloud Control Panel](/links/manager) and select `Web Cloud`{.action} in the top navigation bar. Click `Hosting plans`{.action}, then choose the Web Hosting plan that has the email solution.
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In the `Configuration` box, you will see `Email addresses`. Click the `...`{.action} button on the right, then `Enable email solution`{.action}.
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![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/enable-email-included-webhosting.png){.thumbnail}
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### Activate your email addresses included with your web hosting plan
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The activation window appears. Choose the domain name you would like to link your email addresses to, then confirm your choice.
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> [!primary]
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>
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> For external domain names you need to activate the DNS zone first. Please read our documentation: [Creating an OVHcloud DNS zone for a domain name](/pages/web_cloud/domains/dns_zone_create){.external}.
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>
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![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/order-activate-email-included-webhosting-step-1.png){.thumbnail}
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Click on the tabs below to view each of the **4** steps.
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> [!tabs]
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> **Step 1**
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>>
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>> Log in to the [OVHcloud Control Panel](/links/manager), then go to the `Web Cloud`{.action} section.
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>>
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>> ![Web Cloud](/pages/assets/screens/control_panel/product-selection/web-cloud.png){.thumbnail}
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>>
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> **Step 2**
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>>
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>> Click the `Hosting plans`{.action} menu, then select the web hosting plan concerned.
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>>
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>> ![Web Hosting](/pages/assets/screens/control_panel/product-selection/web-cloud/hosting-plans.png){.thumbnail}
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>>
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> **Step 3**
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>>
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>> In the **Configuration** box, you will see **Email addresses**.
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>> Click the `...`{.action} button on the right, then `Enable email solution`{.action}.
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>>
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>> ![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/enable-email-included-webhosting.png){.thumbnail}
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>>
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> **Step 4**
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>>
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>> The activation window appears. Choose the domain name you would like to link your email addresses to, then confirm your choice.
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>>
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>> ![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/order-activate-email-included-webhosting-step-1.png){.thumbnail}
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>>
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> [!primary]
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> If you would like to have more included email accounts, please order a higher [web hosting plan](/links/web/hosting){.external} from our webpage.
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>
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> Please note: it may take a few minutes for the email option to be enabled. You will receive an email confirming that you have installed and enabled the MX Plan solution. This includes managing and configuring your email accounts.
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>
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### Deleting the email solution linked to your Web Hosting plan
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You can permanently delete the email solution linked to your Web Hosting plan.
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> [!warning]
5379
>
54-
>This action cannot be undone. You will not be able to reactivate the email solution after it has been cancelled.
55-
56-
Log in to your [OVHcloud Control Panel](/links/manager) and select `Web Cloud`{.action} in the top navigation bar. Click `Hosting plans`{.action}, then choose the Web Hosting plan that has the email solution.
57-
58-
In the `Configuration` box, click the `...`{.action} button to the right of the `Email addresses` entry, then click the `Cancel the email option`{.action} button.
59-
60-
![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/cancel-email-included-webhosting.png){.thumbnail}
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> [!warning]
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>
64-
> To confirm the deletion of the email solution linked to your web hosting plan, you will be sent a validation link via email. You must click this link for the delete operation to be launched.
80+
> This action cannot be undone. You will not be able to reactivate the email solution after it has been cancelled.
81+
82+
Click on the tabs below to view each of the **3** steps.
83+
84+
> [!tabs]
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> **Step 1**
86+
>>
87+
>> Log in to the [OVHcloud Control Panel](/links/manager), then go to the `Web Cloud`{.action} section.
88+
>>
89+
>> ![Web Cloud](/pages/assets/screens/control_panel/product-selection/web-cloud.png){.thumbnail}
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>>
91+
> **Step 2**
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>>
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>> Click the `Hosting plans`{.action} menu, then select the web hosting plan concerned.
94+
>>
95+
>> ![Web Hosting](/pages/assets/screens/control_panel/product-selection/web-cloud/hosting-plans.png){.thumbnail}
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>>
97+
> **Step 3**
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>>
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>> In the **Configuration** box, you will see **Email addresses**.
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>> Click the `...`{.action} button on the right, then `Cancel the email option`{.action}.
101+
>>
102+
>> ![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/cancel-email-included-webhosting.png){.thumbnail}
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>>
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>> > [!warning]
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>> >
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>> > To confirm the deletion of the email solution linked to your web hosting plan, you will be sent a validation link via email. You must click this link for the delete operation to be launched.
65107
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#### Special case - Deletion of the email solution linked to your web hosting plan (in order to link it to another domain name)
67109

‎pages/web_cloud/web_hosting/activate-email-hosting/guide.en-au.md

Lines changed: 68 additions & 26 deletions
Original file line numberDiff line numberDiff line change
@@ -1,7 +1,7 @@
11
---
22
title: "Web Hosting - Activating email addresses included"
33
excerpt: "Find out how to activate the email addresses included in your Web Hosting plan"
4-
updated: 2025-08-04
4+
updated: 2025-08-05
55
---
66

77
## Objective
@@ -14,54 +14,96 @@ If you have ordered a Web Hosting plan without directly linking it to a domain n
1414

1515
## Requirements
1616

17-
- a [domain name](/links/web/domains){.external} registered with OVHcloud
18-
- an [OVHcloud Web Hosting plan](/links/web/hosting)
19-
- access to the [OVHcloud Control Panel](/links/manager) with the necessary permissions to manage the Web Hosting plan
17+
- A [domain name](/links/web/domains){.external} registered with OVHcloud or a [DNS zone](https://www.ovhcloud.com/en-gb/domains/dns-subdomain/){.external} of a domain name not registered with OVHcloud
18+
- An [OVHcloud Web Hosting plan](/links/web/hosting) (excluding "100 MB free hosting" and "Start10m" offers)
19+
- Access to the [OVHcloud Control Panel](/links/manager) with the necessary permissions to manage the Web Hosting plan
2020

2121
> [!warning]
2222
>
23-
> If your domain name is already registered with OVHcloud, or if a DNS zone already exists for it in another [OVHcloud account](/links/manager) than your own, please read our documentation “[Managing your service contacts](/pages/account_and_service_management/account_information/managing_contacts)” to find out how to manage it.
23+
> If you want to enable the "email address(es) included with your web hosting plan" option for an external domain name (not registered with OVHcloud) **which you must be the administrator of**, you must create (at least) a DNS zone at OVHcloud for your external domain name. Refer to our guide on [Creating a DNS zone at OVHcloud](/pages/web_cloud/domains/dns_zone_create), if required. This will allow your domain name to appear in the list of available domain names when you enable the option.
24+
>
25+
> Furthermore, if your domain name is already registered with OVHcloud, or if a DNS zone already exists for it in another [OVHcloud account](/links/manager) than your own, please read our documentation “[Managing your service contacts](/pages/account_and_service_management/account_information/managing_contacts)” to find out how to manage it.
2426
>
2527
> Finally, if your domain name is already linked to the "email address(es) included with your web hosting plan" option on another web hosting plan, you cannot link it to your own web hosting plan directly. Use this guide to check with the current web hosting manager.
2628
>
2729
2830
## Instructions
2931

30-
### Activating your email solution
31-
32-
Log in to your [OVHcloud Control Panel](/links/manager) and select `Web Cloud`{.action} in the top navigation bar. Click `Hosting plans`{.action}, then choose the Web Hosting plan that has the email solution.
33-
34-
In the `Configuration` box, you will see `Email addresses`. Click the `...`{.action} button on the right, then `Enable email solution`{.action}.
35-
36-
![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/enable-email-included-webhosting.png){.thumbnail}
32+
### Activate your email addresses included with your web hosting plan
3733

38-
The activation window appears. Choose the domain name you would like to link your email addresses to, then confirm your choice.
34+
> [!primary]
35+
>
36+
> For external domain names you need to activate the DNS zone first. Please read our documentation: [Creating an OVHcloud DNS zone for a domain name](/pages/web_cloud/domains/dns_zone_create){.external}.
37+
>
3938
40-
![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/order-activate-email-included-webhosting-step-1.png){.thumbnail}
39+
Click on the tabs below to view each of the **4** steps.
40+
41+
> [!tabs]
42+
> **Step 1**
43+
>>
44+
>> Log in to the [OVHcloud Control Panel](/links/manager), then go to the `Web Cloud`{.action} section.
45+
>>
46+
>> ![Web Cloud](/pages/assets/screens/control_panel/product-selection/web-cloud.png){.thumbnail}
47+
>>
48+
> **Step 2**
49+
>>
50+
>> Click the `Hosting plans`{.action} menu, then select the web hosting plan concerned.
51+
>>
52+
>> ![Web Hosting](/pages/assets/screens/control_panel/product-selection/web-cloud/hosting-plans.png){.thumbnail}
53+
>>
54+
> **Step 3**
55+
>>
56+
>> In the **Configuration** box, you will see **Email addresses**.
57+
>> Click the `...`{.action} button on the right, then `Enable email solution`{.action}.
58+
>>
59+
>> ![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/enable-email-included-webhosting.png){.thumbnail}
60+
>>
61+
> **Step 4**
62+
>>
63+
>> The activation window appears. Choose the domain name you would like to link your email addresses to, then confirm your choice.
64+
>>
65+
>> ![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/order-activate-email-included-webhosting-step-1.png){.thumbnail}
66+
>>
4167
4268
> [!primary]
4369
> If you would like to have more included email accounts, please order a higher [web hosting plan](/links/web/hosting){.external} from our webpage.
4470
>
4571
> Please note: it may take a few minutes for the email option to be enabled. You will receive an email confirming that you have installed and enabled the MX Plan solution. This includes managing and configuring your email accounts.
4672
>
47-
73+
4874
### Deleting the email solution linked to your Web Hosting plan
4975

5076
You can permanently delete the email solution linked to your Web Hosting plan.
5177

5278
> [!warning]
5379
>
54-
>This action cannot be undone. You will not be able to reactivate the email solution after it has been cancelled.
55-
56-
Log in to your [OVHcloud Control Panel](/links/manager) and select `Web Cloud`{.action} in the top navigation bar. Click `Hosting plans`{.action}, then choose the Web Hosting plan that has the email solution.
57-
58-
In the `Configuration` box, click the `...`{.action} button to the right of the `Email addresses` entry, then click the `Cancel the email option`{.action} button.
59-
60-
![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/cancel-email-included-webhosting.png){.thumbnail}
61-
62-
> [!warning]
63-
>
64-
> To confirm the deletion of the email solution linked to your web hosting plan, you will be sent a validation link via email. You must click this link for the delete operation to be launched.
80+
> This action cannot be undone. You will not be able to reactivate the email solution after it has been cancelled.
81+
82+
Click on the tabs below to view each of the **3** steps.
83+
84+
> [!tabs]
85+
> **Step 1**
86+
>>
87+
>> Log in to the [OVHcloud Control Panel](/links/manager), then go to the `Web Cloud`{.action} section.
88+
>>
89+
>> ![Web Cloud](/pages/assets/screens/control_panel/product-selection/web-cloud.png){.thumbnail}
90+
>>
91+
> **Step 2**
92+
>>
93+
>> Click the `Hosting plans`{.action} menu, then select the web hosting plan concerned.
94+
>>
95+
>> ![Web Hosting](/pages/assets/screens/control_panel/product-selection/web-cloud/hosting-plans.png){.thumbnail}
96+
>>
97+
> **Step 3**
98+
>>
99+
>> In the **Configuration** box, you will see **Email addresses**.
100+
>> Click the `...`{.action} button on the right, then `Cancel the email option`{.action}.
101+
>>
102+
>> ![email-activation](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/cancel-email-included-webhosting.png){.thumbnail}
103+
>>
104+
>> > [!warning]
105+
>> >
106+
>> > To confirm the deletion of the email solution linked to your web hosting plan, you will be sent a validation link via email. You must click this link for the delete operation to be launched.
65107
66108
#### Special case - Deletion of the email solution linked to your web hosting plan (in order to link it to another domain name)
67109

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