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pages/web_cloud/web_hosting/how_to_know_cluster_and_filer/guide.en-gb.md

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## Objective
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Web Hosting plans work on a shared infrastructure called a *cluster*. OVHcloud has several clusters that host several web hosting plans.
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Web Hosting plans run on a shared infrastructure called a *cluster*. OVHcloud has several clusters that host several web hosting plans.
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Each cluster, for efficiency and security reasons, is also divided virtually into several segments called *filers*. The filers themselves contain several web hosting plans.
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When using your web hosting plan, you may need to know the cluster number and/or filer your web hosting plan is based on.
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When using your web hosting plan, you may need to know the cluster and filer your web hosting plan is located on.
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**Find out how to find the cluster number and filer number where your web hosting plan is located.**
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**Find out how to find the cluster and filer numbers of your web hosting.**
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## Requirements
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## Instructions
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### You can find the cluster number of a web hosting plan
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### Cluster number of a web hosting plan
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Click on the tabs below to view each of the **4** steps.
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> **Step 3**
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>> On the page that pops up, click on the `FTP - SSH`{.action} tab.
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>> On the new page, click on the `FTP - SSH`{.action} tab.
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>> ![FTP-SSH](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/ftp-ssh.png){.thumbnail}
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>> ![FTP-SSH find cluster](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh/find-cluster-ftp-ssh.png){.thumbnail}
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### You can find the filer number of a web hosting plan
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### Filer number of a web hosting plan
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Click on the tabs below to view each of the **3** steps.
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> **Step 3**
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>> In the **General information** box on the page that appears, retrieve the filer number with the comment `Filer`{.action}.
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>> In the **General information** box on the page that appears, retrieve the number under `Filer`{.action}.
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>> ![Filer number](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/general-information/filer.png){.thumbnail}
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## Go further
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[Web Hosting - List of IP addresses by cluster](/pages/web_cloud/web_hosting/clusters_and_shared_hosting_IP).
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[Web Hosting - List of IP addresses by cluster](/pages/web_cloud/web_hosting/clusters_and_shared_hosting_IP)
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For specialised services (SEO, development, etc.), contact [OVHcloud partners](/links/partner).
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If you would like assistance using and configuring your OVHcloud solutions, please refer to our [support offers](/links/support).
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Join our [community of users](/links/community).
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Join our [community of users](/links/community).

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