update

BrenKt · BrenKt · commit df9e847a6c45 · 2025-08-19T16:32:13.000+02:00
diff --git a/pages/web_cloud/email_and_collaborative_solutions/troubleshooting/email_manage_quota/guide.en-ie.md b/pages/web_cloud/email_and_collaborative_solutions/troubleshooting/email_manage_quota/guide.en-ie.md
@@ -1,7 +1,7 @@
 ---
 title: "Managing the storage space for an email account"
 excerpt: "Find out how to manage and optimise an email account storage space"
-updated: 2025-04-28
+updated: 2025-08-19
 ---
 
 ## Objective
@@ -12,8 +12,12 @@ Every OVHcloud email account has a dedicated storage space. By managing your sto
 
 ## Requirements
 
-- A preconfigured OVHcloud email solution, such as [**Hosted Exchange**](/links/web/emails-hosted-exchange), [**Email Pro**](/links/web/email-pro)) or **MX Plan** (available with a [web hosting plan](/links/web/hosting), a [100M free hosting](/links/web/domains-free-hosting), or ordered separately)
-- Access to the [OVHcloud Control Panel](/links/manager)
+- Access to the [OVHcloud Control Panel](/links/manager).
+- A preconfigured OVHcloud email solution:
+    - **MX Plan** available with a [web hosting plan](/links/web/hosting), or included in a [100M free hosting](/links/web/domains-free-hosting).
+    - [Exchange](/links/web/emails).
+    - [Email Pro](/links/web/email-pro).
+    - [Zimbra](/links/web/emails-zimbra).
 - Login credentials for the email account concerned
 
 > [!primary]
@@ -23,6 +27,16 @@ Every OVHcloud email account has a dedicated storage space. By managing your sto
 > - Regarding the 100M free hosting solution, you will need to activate it beforehand in order to create an email account. You can do this from your [OVHcloud Control Panel](/links/manager) by going to the domain name concerned.
 > - For [web hosting plans](/links/web/hosting), you will need to activate your MX Plan before continuing with this guide. To do this, please refer to our guide on [Activating the email addresses included in your web hosting plan](/pages/web_cloud/web_hosting/activate-email-hosting).
 
+> [!primary]
+>
+> **Identify the email technology for your MX Plan solution.**
+>
+> Depending on the activation date of your MX Plan solution, or on a recent migration, the email technology associated with it may differ. This version is characterized by its webmail interface. To identify it:
+>
+> - In the `General information`{.action} tab, note the technology used under the **Webmail** comment in the `Subscription`{.action} or `Connection`{.action} box.
+>
+> ![mx plan](images/technology-email.png){.thumbnail .w-500}
+
 ## Instructions <a name="instructions"></a>
 
 The storage space management for your email account will be broken down into 3 steps in this guide. They can be done in order or independently, depending on your need.
@@ -42,7 +56,7 @@ You can do this via the OVHcloud Control Panel if you are managing the email ser
 In the [OVHcloud Control Panel](/links/manager), go to the `Web Cloud`{.action} section, then follow the instructions for your solution:
 
 > [!tabs]
-> **Emails (MX Plan)**
+> **MX Plan**
 >>
 >> Click `MX Plan`{.action}, then choose the name of the MX Plan service concerned. Go to the `Email accounts`{.action} tab. The window that appears will display the existing email accounts. In the `Size` column, you can see your email account’s current storage consumption.<br><br>
 >>![email](images/email-quota-quotacontrolpanel01.png){.thumbnail}<br>
@@ -57,22 +71,32 @@ In the [OVHcloud Control Panel](/links/manager), go to the `Web Cloud`{.action}
 >> Click `Microsoft`{.action} / `Exchange`{.action}, then choose the name of the platform concerned. Go to the `Email accounts`{.action} tab. The window that appears will display the existing email accounts. In the `Size` column, you can see your email accounts’s current storage consumption.<br><br>
 >>![email](images/email-quota-quotacontrolpanel03.png){.thumbnail}<br>
 >>
+> **Zimbra**
+>>
+>> Click `Zimbra Mail`{.action}. Go to the `Email account`{.action} tab. The window that opens will display the existing email accounts. In the `Quota` column, you can see how much storage your email address is currently consuming.<br><br>
+>>![email](images/email-quota-quotacontrolpanel04.png){.thumbnail}<br>
+>>
 
 #### From webmail <a name="quotawebmail"></a>
 
-To log in to webmail, go to the page [Webmail](/links/web/email) and enter the login information for your email account. Select the webmail client of your solution below:
+Go to the page [Webmail](/links/web/email) and enter the login information for your email account. Select the webmail client of your solution below:
 
 > [!tabs]
-> **OWA**: **Emails (MX Plan)** / **Email Pro** / **Exchange**
+> **OWA**: **MX Plan** / **Email Pro** / **Exchange**
 >>
 >> Click the gear icon on the top right and select `Options`{.action}. Click `My account`{.action} in the `General`{.action} section in the left-hand column. You can view your account’s current quota in the lower right-hand corner of the form.<br><br>
 >>![email](images/email-quota-webmail01.png){.thumbnail}<br>
 >>
-> **Roundcube**: **Emails (MX Plan)**
+> **Roundcube**: **MX Plan**
 >>
->> When you are logged in to Roundcube webmail, the quota is visible in the lower left-hand corner, displayed as a pie chart with the percentage used.<br><br>
+>> When you are logged in to the Roundcube webmail, the quota is visible on the lower left-hand side, represented by a circular diagram and the percentage used.<br><br>
 >>![email](images/email-quota-webmail02.png){.thumbnail}<br>
 >>
+> **Zimbra**: **MX Plan** / **Zimbra Starter** / **Zimbra Pro**
+>>
+>> When you are logged in to the Zimbra webmail, click on the cogwheel `&#9881;` in the top right-hand corner of your interface, then click `Settings`{.action}. In the `General`{.action} tab, you can view the quota used under the heading “Storage space”.<br><br>
+>>![email](images/email-quota-webmail03.png){.thumbnail}<br>When you are logged in to the Zimbra webmail, click on the cogwheel `&#9881;' in the top right-hand corner of your interface, then click `Settings`{.action}. In the `General`{.action} tab, you can view the quota used under the heading “Storage space”.
+>>
 
 ### 2. **Optimise** your email account <a name="optimise"></a>
 
@@ -96,7 +120,7 @@ Before you perform any other operation on your email account, you will need to f
 You can increase the storage capacity of your email account, if it has not reached its maximum capacity. Below, you will find the approach to follow, depending on your solution:
 
 > [!tabs]
-> **Emails (MX Plan)**
+> **MX Plan**
 >>
 >> The capacity of an MX Plan account can range from 2.5 MB to 5 GB. If it is full and its capacity is less than 5 GB, you can modify its capacity via the [OVHcloud Control Panel](/links/manager).<br>
 >> In the `Email accounts`{.action} tab, click the `...`{.action} button to the right of the account you want to change, and then click `Edit`{.action}.
@@ -115,6 +139,11 @@ You can increase the storage capacity of your email account, if it has not reach
 >>
 >> If your Exchange account has already filled up its 300 GB of storage on a **Hosted** or **Provider** offer, you will need to free up space on your Exchange account by deleting obsolete items or [archive your emails](#archiveorswitch) on your computer locally. This also applies to 50 GB Exchange accounts that are included in a **Private** solution.
 >>
+> **Zimbra**
+>>
+>> The Zimbra Starter solution includes 15 GB of storage. If you would like to increase its capacity, you can switch to the Zimbra Pro solution.
+>> In the `Email account`{.action} tab of your platform, click the `...`{.action} button to the right of the account you want to modify, then click `Upgrade`{.action}.
+>> If you have a Zimbra Pro or Business solution, you already have the maximum capacity of 50 GB. You will need to free up space on your Zimbra account by deleting unnecessary items, or [archive your emails](#archiveorswitch) on your computer locally.
 
 ### 3. **Archive** emails or **change your email solution** <a name="archiveorswitch"></a>
 
@@ -139,7 +168,7 @@ Below is a nonexhaustive list of configuration guides for email clients on compu
 - EWS protocol on the **Exchange** offer for macOS Outlook
 
 > [!tabs]
-> **Emails (MX Plan)**
+> **MX Plan and Zimbra Starter**
 >>
 >> Configuring an MX Plan account on **Windows**:<br><br>
 >> - [Windows 10 Mail](/pages/web_cloud/email_and_collaborative_solutions/mx_plan/how_to_configure_windows_10) (included with Windows)<br>
@@ -172,6 +201,14 @@ Below is a nonexhaustive list of configuration guides for email clients on compu
 >> - [Outlook](/pages/web_cloud/email_and_collaborative_solutions/microsoft_exchange/how_to_configure_outlook_2016_mac)<br>
 >> - [Thunderbird](/pages/web_cloud/email_and_collaborative_solutions/microsoft_exchange/how_to_configure_thunderbird_mac) (free)<br>
 >>
+> **Zimbra Pro**
+>>
+>> Configuring a Zimbra account on **Windows**:<br><br>
+>> - [Outlook](/pages/web_cloud/email_and_collaborative_solutions/zimbra/zimbra_outlook_windows)<br>
+>> Configuring a Zimbra account on **macOS**:<br><br>
+>> - [Mail](/pages/web_cloud/email_and_collaborative_solutions/zimbra/zimbra_mail_macos)<br>
+>> - [Outlook](/pages/web_cloud/email_and_collaborative_solutions/zimbra/zimbra_outlook_macos)<br>
+>>
 
 Once you have installed your email software, follow the instructions below to prepare the archive folder.
 
@@ -198,9 +235,9 @@ Once you have installed your email software, follow the instructions below to pr
 Select the current solution for your email account from the menu below:
 
 > [!tabs]
-> **Emails (MX Plan)**
+> **MX Plan**
 >>
->> If your email account already has a maximum capacity of 5 GB, you can opt for a migration to a [10 GB **Email Pro** solution](/links/web/email-pro) or a 50 GB [**Hosted Exchange** offer](/links/web/emails-hosted-exchange). To do this, please order the solution that suits your needs, and follow our guide on [Migrating an MX Plan email account to Email Pro or Exchange](/pages/web_cloud/email_and_collaborative_solutions/migrating/migration_control_panel). 
+>> If your email account already has a maximum capacity of 5 GB, you can opt for a migration to a [10 GB **Email Pro** solution](/links/web/email-pro) or a 50 GB [**Hosted Exchange** offer](/links/web/emails-hosted-exchange). To do this, please order the solution that suits your needs, and follow our guide on [Migrating an MX Plan email account to Email Pro or Exchange](/pages/web_cloud/email_and_collaborative_solutions/migrating/migration_control_panel).
 >>
 > **Email Pro**
 >>
@@ -212,6 +249,10 @@ Select the current solution for your email account from the menu below:
 >> In the `Email accounts`{.action} tab on your Exchange platform, click the `...`{.action} button to the right of the account you want to modify, then click `Increase capacity to 300 GB`{.action}.<br><br>
 >> ![email](images/email-quota-more02.png){.thumbnail}<br>
 >>
+> **Zimbra**
+>> The Zimbra Starter solution includes 15 GB of storage. If you would like to increase capacity, you can switch to the Zimbra Pro solution.
+>> In the `Email account`{.action} tab of your platform, click the `...`{.action} button to the right of the account you want to modify, then click `Upgrade`{.action}.<br><br>
+>>![email](images/email-quota-more03.png){.thumbnail}<br>
 
 ## Go further
 
