Create guide.en-gb.md

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pages/account_and_service_management/reversibility/15-obs-data-visulation-reversbility/guide.en-gb.md

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+---
+title: "Reversibility Policy for Managed Data Visualization Product"
+updated: 2025-06-17
+---
+
+## Objective
+
+This document describes the reversibility policy for the product line Managed Data Visualization product covering OVHcloud offer Managed Grafana.
+
+This policy aims to implement the general reversibility principles and our compliance with the SWIPO IAAS Code of Conduct for cloud providers.
+
+## Feature List
+
+The features of the product line fall into three categories:
+
+1. **Core features** for which we guarantee migration capacity.
+1. **OVHcloud implementations** that require adaptation to a new migration environment.
+1. **Specific features** that cannot be guaranteed for migration as they are related to the OVHcloud environment or involve custom developments.
+
+### 1 - Core features
+
+| **Function** | **Description** | **Available formats** | **Migration model** | ** Available documentation ** |
+| --- | --- | --- | --- | --- |
+| Platform As A Service | Platform for implementing dynamic dashboards and graphics. | JSON, YAML | **Incoming**: Direct connection via API to import dashboards/configurations. <br> **Outbound**:Export resources via REST API to any compatible Grafana environment. | [Solution Brief](https://www.ovhcloud.com/en-gb/public-cloud/grafana/) |
+| Standard plugins | Open-source plugins (Prometheus, Loki, etc.) that can be activated. | Official Grafana plugins | **Incoming**: Enable plugins compatible with the target version. <br> **Outgoing**: Reusable plugins if supported by the new environment. |[Grafana Plugins](https://grafana.com/grafana/plugins/all-plugins/){.external}|
+| Dhasboards and alerts | Manual creation of dashboards and alert rules via the Grafana interface | JSON | **Inbound**:Import JSON files via API or interface. <br> **Outgoing**: Export dashboards/alerts to JSON for migration. | [Dashboards - Capabilities and limitations](/pages/public_cloud/public_cloud_databases/grafana_01_capabilities)|
+| Manual backups | Manual backup generation via external tools (e.g. grr) | JSON, SQLite | **Incoming**: Restoring from a JSON or SQLite file. <br> **Outgoing**: Manually exporting data for migration outside of an OVHcloud hosting environment. | [Grafana documentation](https://help.ovhcloud.com/csm/en-documentation-public-cloud-data-analytics-grafana?id=kb_browse_cat&kb_id=574a8325551974502d4c6e78b7421938&kb_category=804a1cf0b1e312981e118a744c410c=dfb&1e&1e|&1e)|
+
+### 2 - OVHcloud implementations
+
+| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** |
+| --- | --- | --- | --- | --- |
+| OVHcloud private network (vRack) | The vRack, or virtual rack, is a private VLAN technology that enables the connection between OVHcloud services | N/A | **Inbound**: Network Connection Configuration <br> **Outbound**: Note the network architecture and reproduce it with VLANs | [vRack](/pages/public_cloud/public_cloud_databases/databases_08_vrack) |
+| Logs traceability | Log storage in OVHcloud Managed OpenSearch | JSON (OpenSearch) | **Incoming**: NA <br> **Outgoing**: Manually export logs via OpenSearch API, then re-index into the target environment. | [Using Grafana with Logs Data Platform](/pages/manage_and_operate/observability/logs_data_platform/visualization_grafana)|
+| Automatic backups | Backups managed by OVHcloud, that cannot be exported directly outside the ecosystem. | Internal snapshots | **Incoming**: Not applicable for direct import. <br> **Outgoing**:: Requires a restore on an OVHcloud instance, then manual export (SQL dump) to migrate to another environment. | [Public Cloud Databases - Automatic backups](/pages/public_cloud/public_cloud_databases/databases_05_automated_backups)|
+
+
+### 3 - Specific features
+
+| **Function** | **Description** | **Available formats** | **Migration model** | **Available documentation** |
+| --- | --- | --- | --- | --- |
+| Infrastructure As a Code | Automated deployment via Terraform modules specific to OVHcloud | N/A | **Incoming**: Scripts to be adapted for other providers. <br> **Outbound**: Terraform configurations need to be rewritten. | [Terraform](https://registry.terraform.io/providers/ovh/ovh/latest/docs) |
+| Anti-DDoS | Anti-DDoS is a set of tools and mechanisms designed to absorb denial of service attacks. It includes traffic analysis, “clean-up” via a specialized network, and mitigation using VAC technology developed by OVHcloud. | N/A | **Incoming**: The anti-DDoS system is part of our infrastructure and is enabled by default. No action is required. <br> **Outgoing**: Order and configure an anti-DDoS solution from the new provider. | [OVHcloud DDoS Protection](/links/security/antiddos) |
+
+## List of architectures
+
+Managed Grafana service offer is deployed in single-node mode (plan essential). Integration with other OVHcloud services (OpenSearch, databases) is native via vRack. Architectures include: <br>
+-Vertical scalability: Increase resources (CPU/RAM) via the OVHcloud interface. <br>
+-Cross-service integration: Centralize logs and metrics in managed OpenSearch
+
+## Partner Services
+
+The OVHcloud partners concerned are listed in the [OVHcloud partners] directory (/links/partner) under the **“cloud migration”** keywords.
+
+OVHcloud also has a dedicated service: [OVHcloud Professional Services](/links/professional-services).
+
+## Costs and fees
+
+No termination fee: No extra billing linked to the default data migration. Billing stops as soon as the service is terminated.
+Features described in the tables are available at no cost, unless otherwise specified, and are freely usable by the customer.
+
+
+## Retention of data after termination of contract
+
+> [!warning]
+>
+> OVHcloud does not guarantee the use and availability of backups to restore customer data after termination of the service.
+
+OVHcloud does not store any data after deleting a Managed Data Visualization cluster.
+Automatic and manual snapshots are irreversibly deleted. A manual export is required to preserve the data.