Remove Old Templates

.ai/pages/get-support-ai-ready-docs.md

@@ -17,7 +17,7 @@ Polkadot provides files to make documentation content available in a structure o
 
 These AI-ready files do not include any persona or system prompts. They are purely informational and can be used without conflicting with your existing agent or tool prompting. 
 
-## Download LLM Files
+## Access LLM Files
 
 | Category                   | Description                                                                                                                                         | File                                                           | Actions                                                                                                                                                                                                                                       |
 |----------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|

.ai/pages/get-support.md

@@ -4,42 +4,121 @@ description: Start here to get developer support for Polkadot. Connect with the
 url: https://docs.polkadot.com/get-support/
 ---
 
-# Need Help Fast?
+# Polkadot Developer Support
+
+You're already in the docs — solid start. But sometimes you need more: answers, real examples, someone to talk to. This support hub is here to help you move forward — faster.
+
+If something’s missing, unclear, or broken — **[tell us](https://github.com/polkadot-developers/polkadot-docs/issues/new?template=docs-issue.yml){target=\_blank}**. Your feedback makes the whole ecosystem better for everyone.
+
+## Support Channels
 
 Use one of the channels below to get live technical support or ask questions.
 
-<div class="button-wrapper" style="display: flex; justify-content: flex-start;">
-  <a href="https://t.me/substratedevs" class="md-button" style="margin-right: 1rem; text-decoration: none;">
-    Connect to Telegram
-  </a>
-  <a href="https://polkadot-discord.w3f.tools/" class="md-button" style="text-decoration: none;">
-    Connect to Discord
-  </a>
+<div class="grid cards support" markdown>
+
+-   :simple-telegram:{ .sub } **Telegram: Polkadot Developer Support**
+
+    <ul class="card-list">
+    <li> **Who’s there:** DevRel team and active developer community. </li>
+    <li> **Response time:** Within **2 business days (usually faster)**. </li>
+    <li> **Topics:** Any developer-related question is welcome. </li>
+    </ul>
+
+    👉 [Join Telegram](https://t.me/substratedevs){target=\_blank}
+
+-   :simple-discord:{ .sub } **Discord: Polkadot Official Server**
+
+    <ul class="card-list">
+    <li> **Smart contracts:** Ask in `#solidity-smart-contracts` and `#ink_smart-contracts`. </li>
+    <li> **General developer support:** Ask in `#solidity-smart-contracts`. </li>
+    <li> **Response time:** Within **1 business day (usually faster)**. </li>
+    </ul>
+
+    👉 [Join Discord](https://polkadot-discord.w3f.tools/){target=\_blank}
+
+-   :simple-matrix:{ .sub } **Matrix: Polkadot Developer Support**
+
+    <ul class="card-list">
+    <li> **Who’s there:** Parity, W3F, DevRel, and community contributors. </li>
+    <li> **Response time:** Within **1 business day (usually faster)**. </li>
+    <li> **Topics:** Full-spectrum developer support. </li>
+    <li> Bridged with Telegram (all messages synced). </li>
+    </ul>
+
+    👉 [Join Matrix](https://matrix.to/#/#substratedevs:matrix.org){target=\_blank}
+
 </div>
 
+## Community Resources
+
+<div class="grid cards support" markdown>
 
-## Need More than Just Documentation?
+-   :fontawesome-brands-stack-exchange:{ .sub } **Stack Exchange**
+
+    <ul class="card-list">
+    <li> Browse commonly asked technical questions. </li>
+    <li> Ask your own and get detailed responses from experienced devs. </li>
+    </ul>
 
-You're already in the docs — solid start.  
-But sometimes you need more: answers, real examples, someone to talk to.  
-This support hub is here to help you move forward — faster.
+    👉 [Visit Polkadot Stack Exchange](https://substrate.stackexchange.com/){target=\_blank}
 
-Whether you're building something new, integrating into the ecosystem, or running into blockers — **don't stay stuck**.
+-   :simple-reddit:{ .sub } **Reddit: r/Polkadot**
+
+    <ul class="card-list">
+    <li> General discussions and community perspectives. </li>
+    <li> Developer questions are welcome — just tag them appropriately. </li>
+    </ul>
 
-## What You Can Do Here
+    👉 [Visit r/Polkadot](https://www.reddit.com/r/Polkadot/){target=\_blank}
 
-- 📨 [**Get In Touch**](/get-support/get-in-touch/)  
-  Reach out to the Polkadot support team and community via Telegram, Matrix, or Discord.  
-  Ask technical questions, report blockers, or share feedback — and get a human response.
+-   :simple-youtube:{ .sub } **YouTube: @PolkadotNetwork**
+
+    <ul class="card-list">
+    <li> Developer tutorials. </li>
+    <li> Ecosystem interviews. </li>
+    <li> Event recordings and walkthroughs. </li>
+    </ul>
 
-- 🧠 [**Explore Available Resources**](/get-support/explore-resources/)  
-  Find answers beyond the documentation: developer forums, Stack Exchange, Reddit, YouTube, governance hubs, and more.
+    👉 [Watch on YouTube](https://www.youtube.com/@PolkadotNetwork){target=\_blank}
 
-This hub is evolving. More support tools and shortcuts are on the way, including enhanced onboarding, CLI helpers, development environments, and live feedback channels.
+-   :fontawesome-brands-x-twitter:{ .sub } **X (Twitter): Official Accounts**
+
+    - **[@PolkadotDevs](https://x.com/PolkadotDevs){target=\_blank}**: Updates for developers.
+    - **[@Polkadot](https://x.com/Polkadot){target=\_blank}**: Network-wide news.
+    - **[@Kusamanetwork](https://x.com/kusamanetwork){target=\_blank}**: Kusama-specific updates.
+    - **[@Web3Foundation](https://x.com/web3foundation){target=\_blank}**: Grants, research, and ecosystem programs.
 
-## Help Us Improve
+-   :fontawesome-brands-x-twitter:{ .sub } **X (Twitter): Community Accounts**
 
-If something’s missing, unclear, or broken — **tell us**.  
-Your feedback makes the whole ecosystem better for everyone.
+    - **[@PolkadotDeploy](https://x.com/PolkadotDeploy){target=\_blank}**: News from the deployment portal and tooling updates.
 
-👉 [**Get In Touch**](/get-support/get-in-touch/) and help shape the future of developer support.
+-   :material-forum:{ .sub } **Polkadot Forum**
+
+    <ul class="card-list">
+    <li> Join community discussions around the direction of the ecosystem. </li>
+    </ul>
+
+    👉 [Visit the Polkadot Forum](https://forum.polkadot.network/){target=\_blank}
+
+-   :material-vote:{ .sub } **Polkassembly: OpenGov**
+
+    <ul class="card-list">
+    <li> Explore and vote on governance proposals for Polkadot and Kusama. </li>
+    <li> Help shape the future of the network. </li>
+    </ul>
+
+    👉 [Explore on Polkassembly](https://polkadot.polkassembly.io/){target=\_blank}
+
+</div>
+
+## AI Resources
+
+<div class="grid cards support" markdown>
+
+-   :fontawesome-solid-robot:{ .sub } **AI Ready Documentation**
+
+    Access documentation structured and optimized for use with large language models (LLMs) and AI tools. These resources help build AI assistants, power code search, or enable custom tooling trained on Polkadot’s documentation.
+
+    👉 [Access LLM Files](/get-support/ai-ready-docs/){target=\_blank}
+
+</div>