docs(gen): update

Author: SamyOubouaziz

pages/object-storage/troubleshooting/request-rate-error.mdx

@@ -0,0 +1,56 @@
+---
+meta:
+  title: I am experiencing request rate errors
+  description: Solve issues linked to request rate limitations on Scaleway Object Storage.
+content:
+  h1: I am experiencing request rate errors
+  paragraph: Solve issues linked to request rate limitations on Scaleway Object Storage.
+tags: help troubleshooting rate limit throttle error bottleneck slowness slow low performance
+dates:
+  validation: 2025-03-24
+  posted: 2025-03-24
+categories:
+  - storage
+  - object-storage
+---
+
+<Macro id="requirements" />
+
+- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
+
+## Problem
+
+An error message similar to one of the following displays:
+
+- `Error: S3 error: Too Many Requests`
+- `Code: Too Many Requests`
+- `Shared memory connection was closed.`
+- `Agent failed to process method {DataTransfer.SyncDisk}.`
+
+## Cause
+
+Scaleway Object Storage applies a rate limit on PUT operations for safety reasons.
+
+## Solution
+
+Reduce the number of PUT operations sent by your deployment.
+
+<Message type="note">
+You may experience reduced throughput due to the limitation.
+</Message>
+
+### Going further
+
+Refer to the documentation on [optimizing your Object Storage deployment](/object-storage/reference-content/optimize-object-storage-performance/).
+
+If you did not manage to identify the error and solve it by yourself, [open a support ticket](/account/how-to/open-a-support-ticket/), and provide as many details as possible, along with the necessary information below:
+
+- Object Storage Endpoint (e.g. `s3.fr-par.scw.cloud`)
+- Bucket name
+- Object name (if the request concerns an object)
+- Request type (PUT, GET, etc.)
+- HTTP status code
+- Date and time (timestamp)
+- User-agent (SDK, client, console, etc.)
+- Transaction ID (if possible)
+- Log / trace of the error (if possible)