You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: changelog/june2025/2025-06-30-console-added-new-support-plans.mdx
+16-8Lines changed: 16 additions & 8 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -6,13 +6,21 @@ category: console
6
6
product: console
7
7
---
8
8
9
-
New Scaleway Support Plans
10
-
Our French support team has been strengthened and upskilled to serve you better. In line with this upgrade, we’ve refreshed our Support Plans—with new pricing, clearer service levels, and expanded options.
11
-
The new plans are now [here](https://console.scaleway.com/support/plans) visible in the Console:
12
-
Basic (Free): 24/7 ticket support, 8h IRT for P1 incidents
13
-
Advanced (€50/month or 5% net spend*): 2h IRT for P1s, Hotline 7/7 (9AM–6PM)
14
-
Business (€250/month or 10% net spend*): <30minIRTforP1s,24/7Hotline,DedicatedPremiumTeam
0 commit comments