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feat(obj): add new troubleshooting pages MTA-5488
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‎pages/object-storage/deleted-objects-still-billed.mdx‎

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---
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meta:
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title: &title
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description: &description
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content:
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h1: *title
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paragraph: *description
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tags:
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categories:
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- storage
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- object-storage
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dates:
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validation: 2025-07-03
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posted: 2025-07-03
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---
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<Macro id="requirements" />
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- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
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## Problem
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## Cause
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## Possible solutions
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## Going further
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- Refer to the [bucket policies overview](/object-storage/api-cli/bucket-policy/) for more information on the different elements of a bucket policy.
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- If you did not manage to identify the error and solve it by yourself, [open a support ticket](/account/how-to/open-a-support-ticket/), and provide as many details as possible, along with the necessary information below:
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- Object Storage Endpoint (e.g. `s3.fr-par.scw.cloud`)
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- Bucket name
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- Object name (if the request concerns an object)
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- Request type (PUT, GET, etc.)
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- HTTP status code
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- Date and time (timestamp)
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- User-agent (SDK, client, console, etc.)
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- Transaction ID (if possible)
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- Log / trace of the error (if possible)

‎pages/object-storage/object-deletion-issues.mdx‎

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---
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meta:
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title: &title
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description: &description
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content:
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h1: *title
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paragraph: *description
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tags:
9+
categories:
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- storage
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- object-storage
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dates:
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validation: 2025-07-03
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posted: 2025-07-03
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---
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<Macro id="requirements" />
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- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
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## Problem
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## Cause
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## Possible solutions
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## Going further
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- Refer to the [bucket policies overview](/object-storage/api-cli/bucket-policy/) for more information on the different elements of a bucket policy.
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- If you did not manage to identify the error and solve it by yourself, [open a support ticket](/account/how-to/open-a-support-ticket/), and provide as many details as possible, along with the necessary information below:
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- Object Storage Endpoint (e.g. `s3.fr-par.scw.cloud`)
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- Bucket name
34+
- Object name (if the request concerns an object)
35+
- Request type (PUT, GET, etc.)
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- HTTP status code
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- Date and time (timestamp)
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- User-agent (SDK, client, console, etc.)
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- Transaction ID (if possible)
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- Log / trace of the error (if possible)

‎pages/object-storage/object-versioning-issues.mdx‎

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---
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meta:
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title: &title
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description: &description
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content:
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h1: *title
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paragraph: *description
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tags:
9+
categories:
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- storage
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- object-storage
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dates:
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validation: 2025-07-03
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posted: 2025-07-03
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---
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<Macro id="requirements" />
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- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
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## Problem
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## Cause
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## Possible solutions
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## Going further
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- Refer to the [bucket policies overview](/object-storage/api-cli/bucket-policy/) for more information on the different elements of a bucket policy.
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31+
- If you did not manage to identify the error and solve it by yourself, [open a support ticket](/account/how-to/open-a-support-ticket/), and provide as many details as possible, along with the necessary information below:
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- Object Storage Endpoint (e.g. `s3.fr-par.scw.cloud`)
33+
- Bucket name
34+
- Object name (if the request concerns an object)
35+
- Request type (PUT, GET, etc.)
36+
- HTTP status code
37+
- Date and time (timestamp)
38+
- User-agent (SDK, client, console, etc.)
39+
- Transaction ID (if possible)
40+
- Log / trace of the error (if possible)

‎pages/object-storage/presigned-url-errors.mdx‎

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---
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meta:
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title: &title
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description: &description
5+
content:
6+
h1: *title
7+
paragraph: *description
8+
tags:
9+
categories:
10+
- storage
11+
- object-storage
12+
dates:
13+
validation: 2025-07-03
14+
posted: 2025-07-03
15+
---
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<Macro id="requirements" />
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- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
20+
21+
## Problem
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23+
## Cause
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25+
## Possible solutions
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27+
## Going further
28+
29+
- Refer to the [bucket policies overview](/object-storage/api-cli/bucket-policy/) for more information on the different elements of a bucket policy.
30+
31+
- If you did not manage to identify the error and solve it by yourself, [open a support ticket](/account/how-to/open-a-support-ticket/), and provide as many details as possible, along with the necessary information below:
32+
- Object Storage Endpoint (e.g. `s3.fr-par.scw.cloud`)
33+
- Bucket name
34+
- Object name (if the request concerns an object)
35+
- Request type (PUT, GET, etc.)
36+
- HTTP status code
37+
- Date and time (timestamp)
38+
- User-agent (SDK, client, console, etc.)
39+
- Transaction ID (if possible)
40+
- Log / trace of the error (if possible)

‎pages/object-storage/troubleshooting/lifecycle-rules-issues.mdx‎

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---
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meta:
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title: &title I am experiencing issues with lifecycle rules
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description: &description Resolve issues encountered while using lifecycle rules with Scaleway Object Storage
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content:
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h1: *title
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paragraph: *description
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tags: issues error problem lifecycle rules expire transfer class
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categories:
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- storage
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- object-storage
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dates:
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validation: 2025-07-03
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posted: 2025-07-03
15+
---
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17+
<Macro id="requirements" />
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19+
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
20+
21+
## Problem
22+
23+
## Cause
24+
25+
## Possible solutions
26+
27+
## Going further
28+
29+
- Refer to the [bucket policies overview](/object-storage/api-cli/bucket-policy/) for more information on the different elements of a bucket policy.
30+
31+
- If you did not manage to identify the error and solve it by yourself, [open a support ticket](/account/how-to/open-a-support-ticket/), and provide as many details as possible, along with the necessary information below:
32+
- Object Storage Endpoint (e.g. `s3.fr-par.scw.cloud`)
33+
- Bucket name
34+
- Object name (if the request concerns an object)
35+
- Request type (PUT, GET, etc.)
36+
- HTTP status code
37+
- Date and time (timestamp)
38+
- User-agent (SDK, client, console, etc.)
39+
- Transaction ID (if possible)
40+
- Log / trace of the error (if possible)

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