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Copy file name to clipboardExpand all lines: pages/billing/additional-content/understanding-contractual-commitments.mdx
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@@ -18,7 +18,7 @@ When you sign a contractual commitment, the contract information, such as specif
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### Eligibility and Quotas
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These contracts are not available via self-service. If you have an active contractual commitment with Scaleway, you will see its monthly billing details in your invoice.
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These contracts can only be arranged by contacting a sales representative. They are not available through self-service. If you have an active contractual commitment with Scaleway, you will see its monthly billing details in your invoice.
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You can [reach out to our Sales teams](https://www.scaleway.com/en/contact-sales/) to learn more about contractual commitments.
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- Discounts are applied automatically to eligible services, within the scopes defined in the contract.
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- They can be either percentage-based (rate) or fixed-value (value).
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- If the committed amount is not reached, penalties may apply. Any agreed discounts will also apply to those penalties, but only if the product scope matches.
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- If you use less than you committed to, you will still be billed for the committed amount.
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### Cancellation
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Cancellation terms are strictly defined in your signed contract. Keep in mind that:
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- Early contract termination may result in penalties or full payment of the remaining commitment.
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- Early contract termination may result in the full payment of the remaining commitment.
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- We advise you to directly contact the Scaleway account manager in charge of your Organization when you have questions about the terms and conditions of your contract.
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### Taxes and currency
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The net discount is applied before tax calculations, and any penalties are taxed under the same rules. Taxes are displayed on a dedicated section of the invoice, under the summary of your Projects' total consumption.
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The net discount is applied before tax calculations. Taxes are displayed on a dedicated section of the invoice, under the summary of your Projects' total consumption.
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Currently, we invoice all customers in euros (EUR). If your primary currency is different, our Payment Service Providers (PSPs) apply the prevailing exchange rate.
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