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feat(aps): add troubleshooting apple id #3877
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feat(aps): add troubleshooting apple id
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bare-metal/apple-silicon/troubleshooting/cant-create-apple-account.mdx
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| meta: | ||
| title: Troubleshooting account creation for hosted Mac mini's | ||
| description: This page suggests solutions for when you cannot create an Apple Account directly from your hosted Mac mini | ||
| content: | ||
| h1: Troubleshooting account creation for hosted Mac mini's | ||
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| paragraph: This page suggests solutions for when you cannot establish a remote desktop connection to your Mac mini | ||
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| tags: apple-id apple account creation issues | ||
| dates: | ||
| validation: 2024-10-24 | ||
| posted: 2024-10-24 | ||
| categories: | ||
| - bare-metal | ||
| --- | ||
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| An Apple Account is required for accessing Apple services such as the App Store, iCloud, iMessage, FaceTime, and more. | ||
| It serves as a unique account used to authenticate your identity and connect you to the Apple ecosystem. | ||
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| However, you might encounter issues creating an Apple Account directly from your hosted Mac mini, especially if too many Apple Accounts have already been created on it. | ||
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| Apple has implemented [a limit on the number of Apple Accounts](https://support.apple.com/en-us/101661) that can be created from a single device. If you are unable to create an Apple Account on your Mac mini due to this restriction, you can still create one through the Apple website and then sign in on your machine. | ||
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| ### Creating an Apple Account via the Apple website | ||
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| If you are unable to create an Apple Account on your hosted Mac mini, follow these steps to create one through the Apple website: | ||
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| 1. Open your web browser and navigate to the Apple Account creation page: [https://account.apple.com/account](https://account.apple.com/account). | ||
| 2. Click **Create Your Apple Account**. You will be redirected to a page where you can start the registration process. | ||
| 3. Fill in your personal information: | ||
| - First and Last Name: Enter your full name. | ||
| - Country/Region: Select your country or region from the dropdown menu. | ||
| - Birthdate: Enter your date of birth. | ||
| - Email Address: Enter your existing email address. This will be your new Apple Account. | ||
| - Password: Create a strong and secure password for your account. | ||
| - Phone number: Enter your phone number. It will be used for two factor authentication and account recovery. | ||
| Verify your information and click **Continue** to proceed. | ||
| 4. Apple will send a verification email to the address you provided. Open the email and follow the instructions to verify your account. | ||
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| 5. After verification, you will need to agree to Apple's terms and conditions to complete the process. Tick the checkbox and click on the corresponding button to agree. | ||
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| 6. After successfully creating your Apple Account, return to your hosted Mac mini and sign in using your new credentials. | ||
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| <Message type="note"> | ||
| The information provided above is for reference only. For detailed instructions or if you encounter any issues while creating your Apple Account, refer to [Apple's official documentation](https://support.apple.com/en-us/108647) on how to create a new Apple Account. | ||
| </Message> | ||
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| ### Further troubleshooting | ||
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| - If you encounter errors while creating an Apple Account on your hosted Mac mini (e.g., "Too many Apple Accounts created on this device"), use the method described above to create your Apple Account through the website. | ||
| - If the problem persists after creating your Apple Account on the website, try signing in from a different device or contact [Apple Support](https://support.apple.com/) for further assistance. | ||
| - For more details, you can visit [Apple's Support Page](https://support.apple.com/en-us/108647) on Apple Accounts. | ||
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