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merged 3 commits into from
Nov 27, 2024
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fix(bil): update doc on voucher scope #4037

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b56019e
fix(bil): update doc on voucher scope
jsudraud Nov 26, 2024
d779540
Update console/billing/how-to/redeem-voucher-code.mdx
jsudraud Nov 27, 2024
e6f31bd
Update console/billing/how-to/redeem-voucher-code.mdx
nerda-codes Nov 27, 2024
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22 changes: 20 additions & 2 deletions console/billing/how-to/redeem-voucher-code.mdx
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Expand Up @@ -7,7 +7,7 @@ content:
paragraph: Instructions for redeeming a voucher code in the Scaleway console.
tags: discount voucher billing redeem
dates:
validation: 2024-08-19
validation: 2024-11-26
posted: 2024-02-15
categories:
- billing
Expand All @@ -23,6 +23,8 @@ Voucher codes are unique and valid only for a defined period.
- [Owner](/identity-and-access-management/iam/concepts/#owner) status or [IAM permissions](/identity-and-access-management/iam/concepts/#permission) that allow you to perform actions in the intended Organization
- A valid payment method added to your account.


## How to apply a voucher
1. Click **Billing** in the Organization drop-down menu to go to the **Billing Overview** page.
<Message type="tip">
Alternatively, you can reach the [billing page](https://console.scaleway.com/billing/overview) from your [Organization Dashboard](https://console.scaleway.com/organization) by clicking **Go to Billing** above the **Current consumption** area.
Expand All @@ -37,4 +39,20 @@ Voucher codes are unique and valid only for a defined period.
The discount applied can either be a percentage of your monthly invoice or a fixed sum.
</Message>

Once the voucher is redeemed, it will appear in the list of your vouchers.
Once the voucher is redeemed, it will appear in the list of your vouchers.

## Understanding voucher scope
Vouchers provide discounts or credits to use on our services. However, certain conditions and exclusions apply to their usage.

### Inclusive and Exclusive vouchers
- **Incl. (Inclusive)**: The voucher applies only to the products or services listed after "Incl." (e.g., "Incl. PRO2," means that the voucher only applies to PRO2 Instances).

- **Excl. (Exclusive)**: The voucher cannot be applied to the products or services listed after "Excl." (e.g., "Excl. Apple Silicon" means that the voucher does not apply to Apple Silicon machines).


### Fees excluded from vouchers
Some fees are always excluded from voucher applicability:

- **Elastic Metal commitment fees**: These are fixed costs for reserving Elastic Metal servers and cannot be covered by vouchers.

- **Domain names**: Fees for registering, renewing, or managing domain names are not eligible for voucher use.