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Original file line number Diff line number Diff line change
Expand Up @@ -5,15 +5,15 @@ meta:
content:
h1: No data showing up on Grafana dashboards
paragraph: Fix Grafana data synchronization issues and ensure data appears on Cockpit dashboards with this troubleshooting guide.
tags: grafana data-sources synchronization sync no-data dashboard
tags: no-data-sources no-data cockpit-unavailable dashboard datasource-not-found missing-data cannot-view access-cockpit
dates:
validation: 2025-02-06
validation: 2025-02-24
posted: 2025-02-06
categories:
- observability
---

This page shows you how to visualize your data again when it does not display on your Grafana dashboards, using the `SyncGrafanaDataSources` [endpoint](https://www.scaleway.com/en/developers/api/cockpit/v1/global-api/#path-grafana-synchronize-grafana-data-sources) of the [Cockpit Global API](https://www.scaleway.com/en/developers/api/cockpit/v1/global-api/#path-grafana-synchronize-grafana-data-sources).
This page shows you how to visualize your data again when it does not display on your Grafana dashboards, using the `SyncGrafanaDataSources` [endpoint](https://www.scaleway.com/en/developers/api/cockpit/v1/global-api/#path-grafana-synchronize-grafana-data-sources) of the [Cockpit Global API](https://www.scaleway.com/en/developers/api/cockpit/v1/global-api/#path-grafana-synchronize-grafana-data-sources) or the [Scaleway CLI](https://cli.scaleway.com/cockpit/#get-your-cockpits-grafana).

<Message type="important">
The [Cockpit Global API](https://www.scaleway.com/en/developers/api/cockpit/v1/global-api/#path-grafana-synchronize-grafana-data-sources) contains deprecated information that is being updated, you should not use it for any other purpose than the one described on this page.
Expand All @@ -24,25 +24,46 @@ This page shows you how to visualize your data again when it does not display on
- A Scaleway account logged into the [console](https://console.scaleway.com)
- [Created](/iam/how-to/create-api-keys/) an API key with sufficient [IAM permissions](/iam/reference-content/permission-sets/) to perform the actions described on this page
- [Installed](https://curl.se/download.html) curl
- [Configured your environment variables](https://github.com/scaleway/scaleway-cli/blob/master/docs/commands/config.md)


## Problem

Many Cockpit users often encounter issues with Grafana data sources not synchronizing properly, leading to missing data on dashboards when data should be available.
- Many Cockpit users often encounter issues with Grafana data sources not synchronizing properly, leading to missing data on dashboards when data should be available.

When users open their Grafana dashboards, they see a `No data` message along with an error banner stating: `Failed to upgrade legacy queries datasource was not found`.
When users open their Grafana dashboards, they see a `No data` message along with an error banner stating: `Failed to upgrade legacy queries datasource was not found`.

<Lightbox src="scaleway_cpt_grafana_datasources_troubleshooting.webp" alt="Grafana dashboard showing error messages and warning signs of no data found for the user's datasources" />
<Lightbox src="scaleway_cpt_grafana_datasources_troubleshooting.webp" alt="Grafana dashboard showing error messages and warning signs of no data found for the user's datasources" />

- Your Cockpit is unavailable.
- You cannot view your logs and/or metrics in Grafana.
- Your Cockpit data sources are not configured.
- You cannot view your dashboards in Grafana.

## Cause

These issues often occur due to synchronization failures between Cockpit and Grafana, preventing dashboards from displaying the latest logs and metrics as expected.

## Solution

### Using the Scaleway API

Open a terminal and run the following command to trigger the synchronization of your data sources:
```bash
curl -X POST \
-H "X-Auth-Token: $SCW_SECRET_KEY" \
-H "Content-Type: application/json" \
-d '{"project_id":"$SCALEWAY_PROJECT_ID"}' \
"https://api.scaleway.com/cockpit/v1/grafana/sync-data-sources"
```

Make sure that you replace `$SCW_SECRET_KEY` with your API secret key and `$SCALEWAY_PROJECT_ID` with the ID of the Scaleway Project affected by the issue.

### Using the Scaleway CLI

Open a terminal and run the following command:
```bash
scw cockpit grafana sync-data-sources project-id=<PROJECT-ID>
```

Make sure that you replace `$SCW_SECRET_KEY` with your API secret key and `$SCALEWAY_PROJECT_ID` with the ID of the Scaleway Project affected by the issue.
Make sure that you replace `<PROJECT-ID>` with the ID of the Scaleway Project affected by the issue.