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May 5, 2025
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feat(genapi): add json body invalid troubleshooting #4910

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feat(genapi): add json body invalid troubleshooting
fpagny Apr 30, 2025
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SamyOubouaziz May 5, 2025
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15 changes: 14 additions & 1 deletion pages/generative-apis/troubleshooting/fixing-common-issues.mdx
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Expand Up @@ -26,6 +26,19 @@ Below are common issues that you may encounter when using Generative APIs, their
- `15k` tokens context window on `H100` Instances
- `128k` tokens context window on `H100-2` Instances

## 400: Bad Request - Invalid JSON body

### Cause
- You provided a JSON body that does not follow the [standard JSON structure](https://datatracker.ietf.org/doc/html/rfc8259), therefore your request cannot be analyzed.

### Solution
- Verify the JSON body you send is valid:
- You can store your content in a file with the `.json` extension (eg. named `file.json`), and open it with an IDE such as VSCode or Zed. Syntax errors should display if there are any.
- You can copy your content in a JSON formatter tool or linter available online, that will identify errors.
- Usually, most common errors include:
- Missing or unecessary quotes `"`, `'` or commas `,` on properties name and string values.
- Special characters that are not escaped, such as line break `\n` or backslash `\\`

## 403: Forbidden - Insufficient permissions to access the resource

### Cause
Expand Down Expand Up @@ -234,4 +247,4 @@ This snippet will output the model response, which is `4`.
### Debugging silent errors
- For cases where no explicit error is returned:
- Verify all fields in the API request are correctly named and formatted.
- Test the request with smaller and simpler inputs to isolate potential issues.
- Test the request with smaller and simpler inputs to isolate potential issues.