scaleway · jcirinosclwy · Aug 21, 2025 · Aug 21, 2025
diff --git a/changelog/june2025/2025-06-30-console-added-new-support-plans.mdx b/changelog/june2025/2025-06-30-console-added-new-support-plans.mdx
@@ -8,7 +8,7 @@ product: console
 
 The new Scaleway Support Plans are now available.
 
-Our French support team has been strengthened and trained to improve your service.
+Our French Support team has been strengthened and trained to improve your service.
 
 In line with this upgrade, we have refreshed our Support Plans with new pricing, clearer service levels, and expanded options.
 

diff --git a/...log/november2024/2024-11-26-containers-added-dns-query-rate-limiting-update.mdx b/...log/november2024/2024-11-26-containers-added-dns-query-rate-limiting-update.mdx
@@ -11,7 +11,7 @@ product: containers
 
 To ensure platform stability and performance, we have implemented a rate limit of 20 DNS queries per second for **full DNS resolutions** per Container instance. 
 
-This rate limit **only applies** to queries that require a full DNS resolution, and is enforced independently for each Container instance. This rate limit is set at a level that is well above typical usage, so most users should not be impacted. If you do encounter any issues, [reach out to our support team](https://console.scaleway.com/support/tickets/create) for assistance.
+This rate limit **only applies** to queries that require a full DNS resolution, and is enforced independently for each Container instance. This rate limit is set at a level that is well above typical usage, so most users should not be impacted. If you do encounter any issues, [reach out to our Support team](https://console.scaleway.com/support/tickets/create) for assistance.
 
 Refer to the [dedicated documentation](/serverless-containers/reference-content/dns-query-rate-limit/) for more information on DNS query rate limiting.
 
diff --git a/...elog/november2024/2024-11-26-functions-added-dns-query-rate-limiting-update.mdx b/...elog/november2024/2024-11-26-functions-added-dns-query-rate-limiting-update.mdx
@@ -11,6 +11,6 @@ product: functions
 
 To ensure platform stability and performance, we have implemented a rate limit of 20 DNS queries per second for **full DNS resolutions** per Function instance. 
 
-This rate limit **only applies** to queries that require a full DNS resolution, and is enforced independently for each Function instance. This rate limit is set at a level that is well above typical usage, so most users should not be impacted. If you encounter any issues, [reach out to our support team](https://console.scaleway.com/support/tickets/create) for assistance.
+This rate limit **only applies** to queries that require a full DNS resolution, and is enforced independently for each Function instance. This rate limit is set at a level that is well above typical usage, so most users should not be impacted. If you encounter any issues, [reach out to our Support team](https://console.scaleway.com/support/tickets/create) for assistance.
 
 Refer to the [dedicated documentation](/serverless-functions/reference-content/dns-query-rate-limit/) for more information on DNS query rate limiting.
diff --git a/macros/compute/how-to-migrate-to-sbs.mdx b/macros/compute/how-to-migrate-to-sbs.mdx
@@ -62,7 +62,7 @@ You can attach a maximum of 16 volumes (including the mandatory boot volume) to
 
 <Message type="tip">
   - The easiest way to migrate your Block Storage volumes and snapshots is by using the [Scaleway Command Line Interface (CLI)](/scaleway-cli/quickstart/) tool.
-  - If you encounter an error about quota limitations during the migration process, [contact our support team](https://console.scaleway.com/support/tickets/create) for assistance.
+  - If you encounter an error about quota limitations during the migration process, [contact our Support team](https://console.scaleway.com/support/tickets/create) for assistance.
 </Message>
 
 <Message type="important">
@@ -297,4 +297,4 @@ Follow the procedure below:
 
 To learn more about managing your migrated Block Storage volumes and snapshots from the Scaleway console, refer to the [Block Storage Quickstart Guide](/block-storage/quickstart/). Additionally, you can explore advanced features using the [Scaleway Block Storage API](https://www.scaleway.com/en/developers/api/block/).
 
-If you encounter any issues during migration, contact [Scaleway's support team](https://console.scaleway.com/support/tickets) for assistance.
+If you encounter any issues during migration, contact [Scaleway's Support team](https://console.scaleway.com/support/tickets) for assistance.
diff --git a/menu/navigation.json b/menu/navigation.json
@@ -5615,7 +5615,7 @@
                     "slug": "revoke-outsourcing"
                   },
                   {
-                    "label": "Contact the support team",
+                    "label": "Contact the Support team",
                     "slug": "contact-support"
                   },
                   {

@@ -113,7 +113,7 @@ You will be billed on a pro rata basis. For example, if you switch from the Adva
 Refer to the [Understanding support plans](/account/reference-content/understanding-support-plans) reference page for more details about how each plan works.
 
 ### Which language does the Support team speak?
-Our support team can assist you in English and French, via ticket and/or phone, depending on your support plan level.
+Our Support team can assist you in English and French, via ticket and/or phone, depending on your support plan level.
 
 ### How do I create a support ticket?
 You can create and track your support tickets from the Scaleway console. [Follow this how to](/account/how-to/open-a-support-ticket/) for more details.
@@ -126,4 +126,4 @@ To report abuse or suspicion of abuse from our network, open a new abuse report
 </Message>
 
 ### How frequently can I benefit from an architecture review?
-You can benefit from an architecture review every 6 months (maximum). Architecture reviews are available only after the third month of subscription to the Enterprise Plan. If you would like to benefit from an architecture review immediately after subscribing, reach out to your Customer Success Manager or [contact the support team](/account/how-to/open-a-support-ticket/).
+You can benefit from an architecture review every 6 months (maximum). Architecture reviews are available only after the third month of subscription to the Enterprise Plan. If you would like to benefit from an architecture review immediately after subscribing, reach out to your Customer Success Manager or [contact the Support team](/account/how-to/open-a-support-ticket/).
@@ -9,7 +9,7 @@ dates:
 import Requirements from '@macros/iam/requirements.mdx'
 
 
-Scaleway provides 24/7 basic technical support by ticket for free. You can contact our support team directly from the console. You can also [upgrade your support level](/account/how-to/configure-support-plans/) to benefit from phone support and a dedicated account manager.
+Scaleway provides 24/7 basic technical support by ticket for free. You can contact our Support team directly from the console. You can also [upgrade your support level](/account/how-to/configure-support-plans/) to benefit from phone support and a dedicated account manager.
 
 <Requirements />
 

@@ -44,7 +44,7 @@ If you encounter any issue with the resolution of an abuse, ensure that you cont
 
 4. The case will be closed at the end of its lifetime by Scaleway’s abuse team, and so will the abuse tickets forming the case.
     If you receive more abuse reports on the same resource within the case lifetime, it means that you did not take the appropriate measures to prevent further abuse from happening.
-    Therefore, we recommend you take additional actions and contact our support team if you need assistance. Failure to take appropriate measures to solve the case may result in the locking of your service as per our [Terms of Services](https://www.scaleway.com/en/contracts/) and the legal framework in force.
+    Therefore, we recommend you take additional actions and contact our Support team if you need assistance. Failure to take appropriate measures to solve the case may result in the locking of your service as per our [Terms of Services](https://www.scaleway.com/en/contracts/) and the legal framework in force.
 
 In specific instances, the case will be closed automatically:
 * abuse reports submitted by Scaleway’s abuse partners may be closed automatically after the automated locking of your services, if several complaints were received within the same case, or if Scaleway considers that the type of abuse reported requires immediate locking of your services.

@@ -71,7 +71,7 @@ A Project is a grouping of Scaleway [resources](/iam/concepts/#resource). Each S
 
 ## Pro-rata billing
 
-You are billed pro-rata on certain products for the initial month of a subscription. This means the charge is adjusted to reflect the portion of the first month you used the product. Starting from the second month and onward, you are billed in full at the beginning of each month, covering the entire upcoming billing period in advance. This billing model ensures that you pay for the service based on your actual usage for the first month and then in advance for subsequent months.
+You are billed pro rata on certain products for the initial month of a subscription. This means the charge is adjusted to reflect the portion of the first month you used the product. Starting from the second month and onward, you are billed in full at the beginning of each month, covering the entire upcoming billing period in advance. This billing model ensures that you pay for the service based on your actual usage for the first month and then in advance for subsequent months.
 
 ## Voucher
 

@@ -26,5 +26,5 @@ import Requirements from '@macros/iam/requirements.mdx'
     Your new billing address is now used for your invoices.
 
 <Message type="note">
-  It is not possible to edit your country and region information directly from this form. Contact the [support team](https://console.scaleway.com/support/tickets/) if you need to modify this information.
+  It is not possible to edit your country and region information directly from this form. Contact the [Support team](https://console.scaleway.com/support/tickets/) if you need to modify this information.
 </Message>
@@ -58,5 +58,5 @@ You can choose between two payment methods: **credit card** or **SEPA mandate**.
     Your new billing address is now used for your invoices.
 
 <Message type="note">
-  It is not possible to edit your country and region information directly from this form. Contact the [support team](https://console.scaleway.com/support/tickets/) if you need to modify this information.
+  It is not possible to edit your country and region information directly from this form. Contact the [Support team](https://console.scaleway.com/support/tickets/) if you need to modify this information.
 </Message>
@@ -105,4 +105,4 @@ When transitioning to the Block Storage API, you may notice changes in how volum
 
 ---
 
-This transition ensures Scaleway can continue to provide robust, scalable, and high-performance storage solutions tailored to your needs. If you have questions or need assistance, [contact our support team](https://console.scaleway.com/support/tickets/create).
+This transition ensures Scaleway can continue to provide robust, scalable, and high-performance storage solutions tailored to your needs. If you have questions or need assistance, [contact our Support team](https://console.scaleway.com/support/tickets/create).
@@ -62,6 +62,6 @@ You are unable to push images to Scaleway's Container Registry.
   docker pull alpine && docker tag alpine <your-registry>/test-image && docker push <your-registry>/test-image
   ```
 - Review Docker’s official [troubleshooting guides](https://docs.docker.com/tags/troubleshooting/) for further insights.
-- If the issue persists, [contact our support team](https://console.scaleway.com/support) with error logs and diagnostic details.
+- If the issue persists, [contact our Support team](https://console.scaleway.com/support) with error logs and diagnostic details.
 
 
@@ -1,6 +1,6 @@
 ---
-title: How to contact the Dedibox support team
-description: This page shows you how to contact the Scaleway Dedibox support team.
+title: How to contact the Dedibox Support team
+description: This page shows you how to contact the Scaleway Dedibox Support team.
 tags: contact support help assistance dedibox-console
 dates:
   validation: 2025-08-19
@@ -16,7 +16,7 @@ import Requirements from '@macros/iam/requirements.mdx'
 1. Log in to the [Dedibox console](https://console.online.net).
 2. Locate and click the **Support** link.
 3. From the drop-down menu, select **Technical assistance**. This opens a [support ticket form](https://console.online.net/en/assistance/ticket).
-4. Fill out the form with the required details, providing as much relevant information as possible to assist the support team.
+4. Fill out the form with the required details, providing as much relevant information as possible to assist the Support team.
 5. Once you have completed your ticket, submit it.
 
    After submitting the ticket, you will have access to your conversation history with the technical assistance team. This allows you to track your previous and current tickets.

@@ -45,7 +45,7 @@ If you encounter any issue with the resolution of an abuse, ensure that you cont
 
 4. The case will be closed at the end of its lifetime by Scaleway’s abuse team, and so will the abuse tickets forming the case.
    If you receive more abuse reports on the same resource within the case lifetime, it means that you did not take the appropriate measures to prevent further abuse from happening.
-   Therefore, we recommend that you take additional actions and contact our support team if you need assistance. Failure to take appropriate measures to solve the case may result in the locking of your service as per our [Terms of Services](https://www.scaleway.com/en/contracts/) and the legal framework in force.
+   Therefore, we recommend that you take additional actions and contact our Support team if you need assistance. Failure to take appropriate measures to solve the case may result in the locking of your service as per our [Terms of Services](https://www.scaleway.com/en/contracts/) and the legal framework in force.
 
 In specific instances, the case will be closed automatically:
 * abuse reports submitted by Scaleway’s abuse partners may be closed automatically after the automated locking of your services, if several complaints were received within the same case, or if Scaleway considers that the type of abuse reported requires immediate locking of your services.
@@ -89,7 +89,7 @@ If you encounter any issue with the resolution of your abuse tickets, please con
     If you do not know how to solve the problem, you can contact our [outsourcing partners(https://www.scaleway.com/en/dedibox/outsourcing/)] or reach out to Scaleway’s abuse team by opening a ticket directly from your Scaleway console account.
 4. The case will be closed at the end of its lifetime by Scaleway’s abuse team, and so will the abuse tickets forming the case.
    If you receive more abuse reports on the same resource within the case lifetime, it means that you did not take the appropriate measures to prevent further abuse from happening.
-   Therefore, we recommend you take additional actions and contact our support team if you need assistance. Failure to take appropriate measures to solve the case may result in the locking of your service as per our [Terms of Services](https://www.scaleway.com/en/contracts/) and the legal framework in force.
+   Therefore, we recommend you take additional actions and contact our Support team if you need assistance. Failure to take appropriate measures to solve the case may result in the locking of your service as per our [Terms of Services](https://www.scaleway.com/en/contracts/) and the legal framework in force.
 
 In specific instances, the case will be closed automatically:
 * abuse reports submitted by Scaleway’s abuse partners may be closed automatically after the automated locking of your services, if several complaints were received within the same case, or if Scaleway considers that the type of abuse reported requires immediate locking of your services.

diff --git a/pages/dedibox-domains/quickstart.mdx b/pages/dedibox-domains/quickstart.mdx
@@ -97,5 +97,5 @@ WAPS, or **W**hois **A**ccuracy **P**rogram **S**pecification, is a system intro
   If you are expecting a validation email (e.g. if you have modified your domain owner's contact information) but cannot find the email, try the following steps:
     - Check your spam folder
     - Check and update, if necessary, the email address of your domain name contact from the [console](https://console.online.net/).
-    - [Open a ticket](https://console.online.net/en/assistance/ticket) or contact the support team directly. They will be able to check to which address the validation email has been sent and whether it has been validated.
+    - [Open a ticket](https://console.online.net/en/assistance/ticket) or contact the Support team directly. They will be able to check to which address the validation email has been sent and whether it has been validated.
 </Message>
@@ -40,7 +40,7 @@ Upon completion, the connection URL and your credentials will be displayed. Clic
 ## Accessing the iDRAC device
 
 <Message type="note">
-  If your server is configured to use Java, you may not be able to access the HTML5 interface. In this case, please contact our support team for assistance.
+  If your server is configured to use Java, you may not be able to access the HTML5 interface. In this case, please contact our Support team for assistance.
 </Message>
 
 1. Open the connection URL of your iDRAC in your web browser, then log in using the credentials provided during access creation.
@@ -53,15 +53,15 @@ Upon completion, the connection URL and your credentials will be displayed. Clic
    <Lightbox image={image3} alt="" />
    <Message type="tip">
      You can locate the image file path for your OS on our [NAS](http://virtualmedia.online.net). <br />
-     If your preferred OS is not available on the NAS, contact our support team for assistance.
+     If your preferred OS is not available on the NAS, contact our Support team for assistance.
    </Message>
 
 ### Accessing the remote console with an ISO mount
 
 1. Click on **Properties** (A), then **Launch** (B) to initiate the virtual console.
    <Lightbox image={image4} width="" />
    <Message type="note">
-   If your server is configured to use Java, you may not be able to access the HTML5 interface. In this case, please contact our support team for assistance.
+   If your server is configured to use Java, you may not be able to access the HTML5 interface. In this case, please contact our Support team for assistance.
    </Message>
 2. Reboot the server, then press **F11** during the boot process to access the boot manager.
 3. Select **BIOS Boot Menu**.

@@ -25,7 +25,7 @@ This page shows you how to use [KVM](/dedibox-kvm-over-ip/concepts/#kvm-over-ip)
 ## Accessing the KVM-over-IP device using HTML5
 
 <Message type="note">
-  If your server is configured to use Java, you may not be able to access the HTML5 interface. In this case, please contact our support team for assistance.
+  If your server is configured to use Java, you may not be able to access the HTML5 interface. In this case, please contact our Support team for assistance.
 </Message>
 
 To access the KVM-over-IP device using HTML5, follow these steps:

@@ -34,7 +34,7 @@ The connection URL and your credentials display. Click on the link to access the
 ## Accessing the KVM-over-IP device (HTML5)
 
 <Message type="note">
-  If your server is configured to use Java, you may not be able to access the HTML5 interface. In this case, please contact our support team for assistance.
+  If your server is configured to use Java, you may not be able to access the HTML5 interface. In this case, please contact our Support team for assistance.
 </Message>
 
 

@@ -52,7 +52,7 @@ Once completed, the connection URL and your credentials will be displayed. Click
 
     <Message type="tip">
     You can find the image file path for your OS on our [NAS](http://virtualmedia.online.net). <br />
-    If your preferred OS is not available on the NAS, contact our support team for assistance.
+    If your preferred OS is not available on the NAS, contact our Support team for assistance.
     </Message>
 4. Launch the Java remote console by clicking on the preview screen on the homepage of the KVM device.
     <Message type="tip">
Original file line number	Diff line number	Diff line change
Expand Up		@@ -105,4 +105,4 @@ When transitioning to the Block Storage API, you may notice changes in how volum

		---

		This transition ensures Scaleway can continue to provide robust, scalable, and high-performance storage solutions tailored to your needs. If you have questions or need assistance, [contact our support team](https://console.scaleway.com/support/tickets/create).
		This transition ensures Scaleway can continue to provide robust, scalable, and high-performance storage solutions tailored to your needs. If you have questions or need assistance, [contact our Support team](https://console.scaleway.com/support/tickets/create).