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Oct 13, 2025
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fix(webhosting): update order journey #5647

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cfcb3cc
docs(add): new subdomain flow
nerda-codes Oct 8, 2025
3877722
docs(add): fix web hosting
nerda-codes Oct 13, 2025
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98 changes: 64 additions & 34 deletions pages/webhosting/how-to/order-webhosting.mdx
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Original file line number Diff line number Diff line change
Expand Up @@ -3,7 +3,7 @@ title: How to order a Web Hosting plan
description: Learn how to order a Scaleway Web Hosting plan with our detailed step-by-step guide.
tags: webhosting order create
dates:
validation: 2025-07-09
validation: 2025-10-13
posted: 2023-01-17
---
import Requirements from '@macros/iam/requirements.mdx'
Expand All @@ -17,20 +17,21 @@ This page shows how to create a Scaleway Web Hosting plan. Web Hosting is a mana
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
- [Registered a domain name](/domains-and-dns/how-to/register-internal-domain/) at Scaleway or another registrar


## Web Hosting configuration

1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
1. Click **Web Hosting** in the **Domains & Web Hosting** section of the side menu.
2. Click **+ Order Web Hosting** to order a Web Hosting plan. The Web Hosting configuration screen displays.
3. Select the region in which to create your Web Hosting.
4. Choose a management interface for your website's content and settings:

- cPanel is a web-based control panel for managing web hosting accounts, emails, and websites through a graphical interface.

- WordPress is a user-friendly content management system (CMS) that allows you to create, edit, and manage your website without requiring any coding or technical skills.
- WordPress is a user-friendly content management system (CMS) that lets you create, edit, and manage your website without needing to code or technical skills.
<Message type="important">
**If you choose WordPress as your management interface:**

- You will receive a direct access link to your email inbox
- You will receive a direct access link to your email box
- Each WordPress hosting plan supports **only one website**
- You cannot create additional databases beyond the one that is automatically provided
Find out more about what the WordPress plan includes in the [Web Hosting FAQ](/webhosting/faq/)
Expand All @@ -39,42 +40,71 @@ This page shows how to create a Scaleway Web Hosting plan. Web Hosting is a mana
6. Configure options:
- Enable backup: for daily automated backups of your website, emails, and databases. Retains backups for three days, with a full weekly backup retained for two months.
- Dedicated IP: for improving email reputation and SSL setup.
7. Enter your email address. We will send **you your password to access your management interface to this email address**.
8. Click **Configure domain** to move on to the domain configuration screen.
7. Enter your email address. We will send you your password to access your management interface to this email address.
8. Click **Configure domain**.

## Domain configuration

**Choose one of the following option to define which domain you want to link to your Web Hosting.**


<Tabs>
<TabsTab label="Domain from another provider or not registered yet">
1. Tick **External domain or register later**.
2. Enter your **domain name** or the name of the domain you plan to register.
<Message type="note">
[Read our documentation](/domains-and-dns/how-to/register-internal-domain/) to find out how to register a domain name.
</Message>
3. Read the information banner about DNS records configuration.
4. Check the summary of your order and your estimated cost, then click **Order Web Hosting**.
</TabsTab>
<TabsTab label="Scaleway domain">
1. Tick **Scaleway domain**.
2. Select your Scaleway domain in the drop-down.
<Message type="tip">
If you just registered your Scaleway domain and cannot see it displayed in the drop-down, click **Reload list**.
</Message>
3. Tick **Use a subdomain** if you want to use an existing subdomain or to create a new one.
<Message type="tip">
You can use a subdomain if you want to create a separate section of your website, such as a blog or shop, if you are not using the main domain for this project.

For example, if your main website is `my-cookies.com`, you could use a subdomain like `recipes.my-cookies.com` to create a separate section for sharing cookie recipes, while keeping your main site focused on selling cookies.
</Message>
4. Enter the name of your existing subdomain or a new name to create a subdomain.
5. Choose between **Automatic DNS configuration** and **Advanced DNS configuration**
6. Check the summary of your order and your estimated cost, then click **Order Web Hosting**.
<TabsTab label="Use free Scaleway subdomain">
This option allows you to create and access your Web Hosting service immediately, without needing to add a custom domain. You can later configure a personalized domain via cPanel if you wish.

1. Enter a subdomain.
2. Click the search icon to confirm.
3. Click **Order Web Hosting**.
</TabsTab>
</Tabs>
<TabsTab label="Use my own domain">
This option allows you to use your own domain and skip the subdomain selection. A random subdomain will automatically be assigned in parallel to your custom domain. This ensures that your website remains accessible at all times via the assigned subdomain, even if your custom domain is not yet configured.

Choose between **External domain or register later**, and **Scaleway domain** to add your website domain.

<Message type="tip">
You will find the credentials to access your hosting dashboard (username/password) in your email inbox. You can also find your credentials in the **Overview** tab in the **Hosting information** section for the username (**Main user name**) and in the **Initial password** section for the password.
</Message>
<Message type="tip">
Click the arrow next to each option below to view the purchase journey according to your choice.
</Message>
<Accordion>
<h2 id="external-domain">
<span>
External domain or register later
</span>
</h2>
<p>

1. Tick **External domain or register later**.
2. Enter your **domain name** or the name of the domain you plan to register.
<Message type="note">
[Read our documentation](/domains-and-dns/how-to/register-internal-domain/) to find out how to register a domain name.
</Message>
3. Read the information banner about DNS records configuration.
4. Click **Order Web Hosting**.
</p>
</Accordion>
<Accordion>
<h2 id="scaleway-domain">
<span>
Scaleway domain
</span>
</h2>
<p>

1. Tick **Scaleway domain**.
2. Select your Scaleway domain in the drop-down.
<Message type="note">
[Read our documentation](/domains-and-dns/how-to/register-internal-domain/) to find out how to register a domain name.
</Message>
3. Read the information banner about DNS records configuration.
<Message type="tip">
You can use a subdomain if you want to create a separate section of your website, such as a blog, or shop, if you are not using the main domain for this project.
For example, if your main website is `my-cookies.com`, you could use a subdomain like `recipes.my-cookies.com` to create a separate section for sharing cookie recipes, while keeping your main site focused on selling cookies.
</Message>
4. Enter the name of your existing subdomain or a new name to create a subdomain.
5. Choose between **Automatic DNS configuration** and **Advanced DNS configuration**.
6. Click **Order Web Hosting**.
</p>
</Accordion>
</TabsTab>
</Tabs>

Proceed with the [DNS configuration](/webhosting/how-to/configure-dns-webhosting/) for your Web Hosting plan.
92 changes: 63 additions & 29 deletions pages/webhosting/quickstart.mdx
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Original file line number Diff line number Diff line change
Expand Up @@ -39,38 +39,72 @@ Scaleway provides Web Hosting plans with [cPanel](/webhosting/reference-content/
6. Configure options:
- Enable backup: for daily automated backups of your website, emails, and databases. Retains backups for three days, with a full weekly backup retained for two months.
- Dedicated IP: for improving email reputation and SSL setup.
7. Enter your email address. We will send **you your password to access your management interface to this email address**.
8. Click **Configure domain** to move on to the domain configuration screen.
7. Enter your email address. We will send you your password to access your management interface to this email address.
8. Click **Configure domain**.


### Domain configuration

<Tabs>
<TabsTab label="Domain from another provider or not registered yet">
1. Tick **External domain or register later**.
2. Enter your **domain name** or the name of the domain you plan to register.
<Message type="note">
[Read our documentation](/domains-and-dns/how-to/register-internal-domain/) to find out how to register a domain name.
</Message>
3. Read the information banner about DNS records configuration.
4. Check the summary of your order and your estimated cost, then click **Order Web Hosting**.
</TabsTab>
<TabsTab label="Scaleway domain">
1. Tick **Scaleway domain**.
2. Select your Scaleway domain in the drop-down.
<Message type="tip">
If you just registered your Scaleway domain and cannot see it displayed in the drop-down, click **Reload list**.
</Message>
3. Tick **Use a subdomain** if you want to use an existing subdomain or to create a new one.
<Message type="tip">
You can use a subdomain if you want to create a separate section of your website, such as a blog, or shop, if you are not using the main domain for this project.

For example, if your main website is `my-cookies.com`, you could use a subdomain like `recipes.my-cookies.com` to create a separate section for sharing cookie recipes, while keeping your main site focused on selling cookies.
</Message>
4. Enter the name of your existing subdomain or a new name to create a subdomain.
5. Choose between **Automatic DNS configuration** and **Advanced DNS configuration**
6. Check the summary of your order and your estimated cost, then click **Order Web Hosting**.
</TabsTab>
</Tabs>
**Choose one of the following option to define which domain you want to link to your Web Hosting.**

<Tabs>
<TabsTab label="Use free Scaleway subdomain">
This option allows you to create and access your Web Hosting service immediately, without needing to add a custom domain. You can later configure a personalized domain via cPanel if you wish.

1. Enter a subdomain.

2. Click the search icon to confirm.

3. Click **Order Web Hosting**.
</TabsTab>
<TabsTab label="Use my own domain">
This option allows you to use your own domain and skip the subdomain selection. A random subdomain will automatically be assigned in parallel to your custom domain. This ensures that your website remains accessible at all times via the assigned subdomain, even if your custom domain is not yet configured.

Choose between **External domain or register later**, and **Scaleway domain** to add your website domain.
<Message type="tip">
Click the arrow next to each option below to view the purchase journey according to your choice.
</Message>
<Accordion>
<h2 id="external-domain">
<span>
External domain or register later
</span>
</h2>
<p>
1. Tick **External domain or register later**.
2. Enter your **domain name** or the name of the domain you plan to register.
<Message type="note">
[Read our documentation](/domains-and-dns/how-to/register-internal-domain/) to find out how to register a domain name.
</Message>
3. Read the information banner about DNS records configuration.
4. Click **Order Web Hosting**.
</p>
</Accordion>
<Accordion>
<h2 id="scaleway-domain">
<span>
Scaleway domain
</span>
</h2>
<p>
1. Tick **Scaleway domain**.
2. Select your Scaleway domain in the drop-down.
<Message type="tip">
If you just registered your Scaleway domain and cannot see it displayed in the drop-down, click **Reload list**.
</Message>
3. Tick **Use a subdomain** if you want to use an existing subdomain or to create a new one.
<Message type="tip">
You can use a subdomain if you want to create a separate section of your website, such as a blog, or shop, if you are not using the main domain for this project.

For example, if your main website is `my-cookies.com`, you could use a subdomain like `recipes.my-cookies.com` to create a separate section for sharing cookie recipes, while keeping your main site focused on selling cookies.
</Message>
4. Enter the name of your existing subdomain or a new name to create a subdomain.
5. Choose between **Automatic DNS configuration** and **Advanced DNS configuration**.
6. Click **Order Web Hosting**.
</p>
</Accordion>
</TabsTab>
</Tabs>

## How to configure DNS for Web Hosting

Expand Down