-
Notifications
You must be signed in to change notification settings - Fork 258
fix(bil): cc #5729
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Merged
Merged
fix(bil): cc #5729
Changes from 1 commit
Commits
Show all changes
4 commits
Select commit
Hold shift + click to select a range
File filter
Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
There are no files selected for viewing
59 changes: 59 additions & 0 deletions
59
pages/billing/additional-content/understanding-contractual-commitments.mdx
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,59 @@ | ||
| --- | ||
| title: Understanding contractual commitments with Scaleway | ||
| description: This page explains how Scaleway contractual commitments work. | ||
| tags: billing invoice payment savings plans | ||
| dates: | ||
| validation: 2028-10-28 | ||
| posted: 2028-10-28 | ||
| --- | ||
|
|
||
| Contractual commitments are custom agreements between Scaleway and Scaleway Organizations that define specific terms for usage, discounts, and financial commitments over a defined period. | ||
|
|
||
| ## How do Scaleway contractual commitments work? | ||
|
|
||
| Contractual commitments can define and apply tailored pricing models, including volume-based discounts, product-specific incentives, and minimum spend requirements. | ||
|
|
||
| When you sign a contractual commitment, the contract information, such as specific terms, including discounts, duration, and scope, are detailed in the contract you signed. The information is entered into the Scaleway system, ensuring that your contractual discounts are applied automatically and are clearly detailed in your invoices for the next month. | ||
|
|
||
|
|
||
| ### Eligibility and Quotas | ||
|
|
||
| These contracts are not available via self-service. If you have an active contractual commitment with Scaleway, you will see its monthly billing details in your invoice. | ||
ldecarvalho-doc marked this conversation as resolved.
Outdated
Show resolved
Hide resolved
|
||
|
|
||
| You can [reach out to our Sales teams](https://www.scaleway.com/en/contact-sales/) to learn more about contractual commitments. | ||
|
|
||
| ### Scope | ||
|
|
||
| The scope of coverage is fully customizable and defined in your contract. The products to which discounts will apply and for how long are defined between your Organization and Scaleway upon contract negotiation. | ||
ldecarvalho-doc marked this conversation as resolved.
Outdated
Show resolved
Hide resolved
|
||
|
|
||
| ### Commitment amount and duration | ||
|
|
||
| These are highly customizable and can vary by: | ||
|
|
||
| - Monthly or cumulative minimum spend. | ||
| - Tiered commitments (e.g., increasing discounts at higher thresholds). | ||
| - Multiple "steps" or phases within the same contract (e.g., different discounts per quarter). | ||
|
|
||
| ### Discounts | ||
|
|
||
| Contractual commitment discounts are applied automatically to the eligible services. | ||
|
|
||
| At Scaleway, contractual commitment discounts are applied according to the following principles. | ||
|
|
||
| - Discounts are applied automatically to eligible services, within the scopes defined in the contract. | ||
| - They can be either percentage-based (rate) or fixed-value (value). | ||
| - If the committed amount is not reached, penalties may apply — and any agreed discounts will also apply to those penalties, but only if the product scope matches. | ||
ldecarvalho-doc marked this conversation as resolved.
Outdated
Show resolved
Hide resolved
|
||
|
|
||
| ### Cancellation | ||
|
|
||
| Cancellation terms are strictly defined in your signed contract. Keep in mind that: | ||
| - Early contract termination may result in penalties or full payment of the remaining commitment. | ||
| - We advise you to directly contact the Scaleway account manager in charge of your Organization when you have questions about the terms and conditions of your contract. for details. | ||
ldecarvalho-doc marked this conversation as resolved.
Outdated
Show resolved
Hide resolved
|
||
|
|
||
| ### Taxes and currency | ||
|
|
||
| The net discount is applied before tax calculations, and any penalties are taxed under the same rules. Taxes are displayed on a dedicated section of the invoice, under the summary of your Projects' total consumption. | ||
|
|
||
| Currently, we invoice all customers in euros (EUR). If your primary currency is different, our Payment Service Providers (PSPs) apply the prevailing exchange rate. | ||
|
|
||
|
|
||
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Add this suggestion to a batch that can be applied as a single commit.
This suggestion is invalid because no changes were made to the code.
Suggestions cannot be applied while the pull request is closed.
Suggestions cannot be applied while viewing a subset of changes.
Only one suggestion per line can be applied in a batch.
Add this suggestion to a batch that can be applied as a single commit.
Applying suggestions on deleted lines is not supported.
You must change the existing code in this line in order to create a valid suggestion.
Outdated suggestions cannot be applied.
This suggestion has been applied or marked resolved.
Suggestions cannot be applied from pending reviews.
Suggestions cannot be applied on multi-line comments.
Suggestions cannot be applied while the pull request is queued to merge.
Suggestion cannot be applied right now. Please check back later.
Uh oh!
There was an error while loading. Please reload this page.