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Copy file name to clipboardExpand all lines: src/engage/audiences/index.md
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@@ -92,6 +92,9 @@ From the Overview page, you can view Audience details including the current comp
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> info ""
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> Engage only displays the progress bar and status updates when you create a new Audience or Trait.
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> warning ""
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> Engage syncs the Overview page for an individual audience more frequently than the Audiences page (**Engage > Audiences**). As a result, you may see temporary discrepancies in Audience details, such as user counts, between these two pages.
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### Refresh real-time Audiences and Traits
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For real-time computations, you can click **Refresh Audience** or **Refresh Trait** to update user counts, status, and compute progress.
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| Preparing | Engage is preparing the computation. |
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| Computing | Engage is computing the Audience or Trait. |
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| Live | The Audience or Trait is live. Users will enter in real-time as they meet entry criteria. |
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| Computing | Engage is computing the Audience or Trait. |
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| Live | The Audience or Trait is live. Users will enter in real-time as they meet entry criteria. |
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| Disabled | The Audience or Trait is disabled. |
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| Failed | The computation was cancelled or failed to compute. Please contact [Segment support](https://segment.com/help/contact/){:target="_blank"}. |
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| Failed | The computation was cancelled or failed to compute. Please contact [Segment support](https://segment.com/help/contact/){:target="_blank"}. |
| Preparing | Engage is preparing the computation. |
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| Preparing | Engage is preparing the computation. |
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| Computing | Engage is computing the Audience or Trait. |
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| Live | The Audience or Trait is up-to-date, based on the most recent sync cadence. |
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| Not Computing | Engage displays this status when there are no destinations connected or `Compute without connected destinations` isn't selected. |
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| Disabled | The Audience or Trait is disabled. |
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| Failed | The computation was cancelled or failed to compute. Please contact [Segment support](https://segment.com/help/contact/){:target="_blank"}. |
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| Live | The Audience or Trait is up-to-date, based on the most recent sync cadence. When you edit a batch Audience or Trait, Engage displays the compute status as `Live` and incorporates your edits in the next scheduled sync. |
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| Not Computing | Engage displays this status when there are no destinations connected or `Compute without connected destinations` isn't selected. |
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| Disabled | The Audience or Trait is disabled. |
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| Failed | The computation was cancelled or failed to compute. Please contact [Segment support](https://segment.com/help/contact/){:target="_blank"}. |
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## Real-time compute compared to batch
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3. Select destinations to connect, then review and create your Audience or Trait.
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Use the Audience Explorer to see users or accounts that enter the Audience. Segment displays the Audience as computing until at least one user or account enters.
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While Engage is computing, use the Audience Explorer to see users or accounts that enter your Audience in real-time. Engage displays the Audience as computing in the Explorer until at least one user or account enters.
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> warning ""
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> [Facebook Custom Audiences](/docs/connections/destinations/catalog/personas-facebook-custom-audiences/), [Marketo Lists](/docs/connections/destinations/catalog/marketo-static-lists/), and [Adwords Remarking Lists](/docs/connections/destinations/catalog/adwords-remarketing-lists) impose rate limits on how quickly Segment can update an Audience. Segment syncs at the highest frequency allowed by the tool, which is between one and six hours.
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