Addressed review comments

Author: Jerusheya

src/connections/sources/catalog/cloud-apps/freshchat-source/index.md

@@ -23,10 +23,10 @@ Before you start, make sure that you have admin rights in Freshchat and [Workspa
 7. In Freshchat, navigate to Admin → Marketplace Apps → Segment Integration.
 8. Paste the your Segment write key and click **Authenticate account** to connect.
 9. After your account is authenticated, select one or more of the following events to send to Segment:
-    - onAgentActivityCreate
-    - onConversationCreate
-    - onConversationUpdate
-    - onMessageCreate
+    - On Agent Activity Create
+    - On Conversation Create
+    - On Conversation Update
+    - On Message Create
 For more information about Product Events, see the [Freshchat Product Events](https://developers.freshchat.com/v2/docs/product-events/){:target="_blank”} documentation.
 10. There are [4 events](https://developers.freshchat.com/v2/docs/product-events/#) that can be pushed to Segment. You will be able to choose the events that you want to send to Segment
 11. You can add/remove the events that you want to send anytime after the app installation
@@ -37,10 +37,12 @@ The table below lists events that Freshchat sends to Segment. These events appea
 
 | Event Name | Description |
 | --- | --- |
-| onAgentActivityCreate | When the general availability or Intelliassign status changes |
-| onConversationCreate | When a conversation is initiated by a user |
-| onConversationUpdate  | When a conversation is:<br> - Assigned to an agent or group <br> - Reassigned to an agent <br> - Resolved or opened |
-| onMessageCreate | When a message is posted, either by the agent or user |
+| On Agent Activity Create | When the general availability or Intelliassign status changes |
+| On Conversation Create | When a conversation is initiated by a user |
+| On Conversation Update  | When a conversation is:<br> - Assigned to an agent or group <br> - Reassigned to an agent <br> - Resolved or opened |
+| On Message Create | When a message is posted, either by the agent or user |
+
+To find the list of properties associated with the events, please refer to the [Freshchat Developer Documentation](https://developers.freshchat.com/v2/docs/product-events/){:target="_blank"}.
 
 ## Adding Destinations