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markzegarelli
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Merge pull request #2227 from segmentio/tawe-segment-patch-1
Add note to track method for CleverTap
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src/connections/destinations/catalog/clevertap/index.md

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@@ -30,6 +30,9 @@ All other traits will be sent to CleverTap as custom attributes. Please also not
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When you `track` an event, we will send that event to CleverTap as a custom event. Note that CleverTap does not support arrays or nested objects for custom track event properties.
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> note ""
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> CleverTap requires `identify` traits such as `userId` or `email` to record and associate the Track event. Without these traits, the Track event does not appear in CleverTap.
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Please also note that the default logic for our cloud mode connection to CleverTap will lower case and snake_case any event properties passed from Segment's servers to CleverTap. Our device mode connection will not lower case or snake_case any event properties passed directly to CleverTap from the client.
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### Order Completed

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