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Update Library Tiers Description #6917

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Merged
merged 4 commits into from
Nov 18, 2024
Merged

Update Library Tiers Description #6917

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b6576a2
Update libraries tiers description
prigiattiperrut Aug 8, 2024
78dcad1
wording update [netlify-build]
pwseg Aug 8, 2024
5473f48
Add library tiers info to Sources overview page
pwseg Nov 18, 2024
1b27cc7
revert support type labels [netlify-build]
pwseg Nov 18, 2024
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12 changes: 9 additions & 3 deletions src/_data/support-types.yml
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@@ -1,10 +1,16 @@
types:
- display_name: Community
slug: community
support-note: "Segment doesn't manage or update community libraries. These libraries are available on GitHub under the MIT License for the open-source community to fork or contribute."
support-note: "To focus our resources effectively, we've established a Tiering definition for our catalog of libraries. These tiers Flagship, Maintenance, and Community inform the expected support, enhancements, and maintenance for these libraries going forward. The criteria for each tier are the overall usage of the library by customers and whether there is a newer version of the library.

Segment doesn't manage or update community libraries. These libraries are available on GitHub under the MIT License for the open-source community to fork or contribute."
- display_name: Maintenance
slug: maintenance
support-note: "Maintenance libraries send data as intended but receive no new feature support and only critical maintenance updates from Segment. When possible, Segment recommends using a Flagship version of these libraries."
support-note: "To focus our resources effectively, we've established a Tiering definition for our catalog of libraries. These tiers Flagship, Maintenance, and Community inform the expected support, enhancements, and maintenance for these libraries going forward. The criteria for each tier are the overall usage of the library by customers and whether there is a newer version of the library.

Maintenance libraries send data as intended but receive no new feature support and only critical maintenance updates from Segment. When possible, Segment recommends using a Flagship version of these libraries."
- display_name: Flagship
slug: flagship
support-note: "Flagship libraries offer the most up-to-date functionality on Segment’s most popular platforms. Segment actively maintains flagship libraries, which benefit from new feature releases and ongoing development and support."
support-note: "To focus our resources effectively, we've established a Tiering definition for our catalog of libraries. These tiers Flagship, Maintenance, and Community inform the expected support, enhancements, and maintenance for these libraries going forward. The criteria for each tier are the overall usage of the library by customers and whether there is a newer version of the library.

Flagship libraries offer the most up-to-date functionality on Segment’s most popular platforms. Segment actively maintains flagship libraries, which benefit from new feature releases and ongoing development and support."