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Oct 8, 2024
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Added FAQ and troubleshooting section #7124

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Update index.md
prigiattiperrut Oct 8, 2024
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forstisabella Oct 8, 2024
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8 changes: 8 additions & 0 deletions src/connections/destinations/catalog/actions-amplitude/index.md
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Expand Up @@ -241,3 +241,11 @@ In the following example, the Amplitude User property `friendCount` equals 4.
"traits" : {"$add": {"friendCount": 3} }
"traits" : {"$add": {"friendCount": 1} }
```
## FAQ and troubleshooting

### Why isn't the Session_Id being automatically added to my WEB events?
For the Session_Id to be automatically added to events, your browser must allow the following request URL to load:

```https://cdn.segment.com/next-integrations/actions/amplitude-plugins/..```

To check if this request is being loaded, [inspect the network requests](https://developer.chrome.com/docs/devtools/network) on your website and look for 'Amplitude.' If the request is being blocked, please ensure it is allowed on your side.