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Clarify Debounce Middleware behavior in public docs #7132

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Oct 16, 2024
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Clarify Debounce Middleware behavior in public docs #7132

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Update index.md
joeynmq Oct 10, 2024
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forstisabella Oct 16, 2024
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forstisabella Oct 16, 2024
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12 changes: 12 additions & 0 deletions src/connections/destinations/catalog/actions-braze-web/index.md
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Expand Up @@ -172,3 +172,15 @@ When "Enable SDK Authentication" is enabled, Segment will set Braze's `enableSdk

Keep the following in mind if you plan to move to Braze (Actions) from the classic Braze destination.
{% include components/actions-map-table.html name="braze-web" %}


## FAQ

### How does the Debounce Middleware Action work?

The following [Debounce Middleware](/docs/connections/destinations/catalog/actions-braze-web/#debounce-middleware) logic is executed at the source-level:

When an Identify call is fired on a website, Segment first caches and compares the user traits object.

- If the user traits differ from what was previously cached, the data flows through destination filters, insert functions, and then through destination mappings.
- If user traits are the same as what's cached, Segment assumes that that data was already sent to Braze and a does not make a new request to Braze.
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