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Add Destination Actions 'Couldn't load page' error info #7327

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Merged
merged 2 commits into from
Dec 19, 2024
Merged

Add Destination Actions 'Couldn't load page' error info #7327

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Unable to view/edit the mapping as expected, and it is throwing a 'Co…
Panandhan22 Dec 16, 2024
1b126dc
cleanup
pwseg Dec 19, 2024
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4 changes: 4 additions & 0 deletions src/connections/destinations/actions.md
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Expand Up @@ -305,3 +305,7 @@ Threfore, if you see a 401 error in a sample response, it is likely that you’l
### Is it possible to map a field from one event to another?

Segment integrations process events through mappings individially. This means that no context is held that would allow you to map a value from one event to the field of a subsequent event. Each event itself must contain all of the data you'd like to send downstream in regards to it. For example, you cannot send `email` in on an Identify call and then access that same `email` field on a Track call that comes in later if that Track call doesn't also have `email` set on it.

### I'm getting a 'Couldn't load page' error when viewing or editing a mapping

This issue can occur due to a browser cache conflict or if an event property name includes a `/`. To resolve it, try clearing your browser cache or accessing the mapping page in an incognito window. Additionally, check if the mapped property name contains a `/`. If it does, rename the property to remove the `/` and update the mapping.
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