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Original file line number Diff line number Diff line change
Expand Up @@ -79,7 +79,9 @@ At least one of the following identifier types is required when syncing members
- Phone Number ID (must be in [E.164](https://www.twilio.com/docs/glossary/what-e164){:target="_blank”} format)
- External ID

To sync Engage users to a list using Anonymous ID, Phone Number ID, and External ID identifier types, complete the following configuration steps:
Sending more than one identifier should only be done with caution: If you provide more than one identifier, SendGrid will require all of those identifiers for future updates to that Contact.

1. Configure [ID Sync](/docs/engage/trait-activation/id-sync/) to include Anonymous ID, Phone Number ID, or External ID identifiers when syncing users from an Engage Audience to the SendGrid List.
2. Map the Anonymous ID, Phone Number ID, and External ID identifiers using the [Sync Audience ](#sync-audience-action) Action's Anonymous ID, Phone Number ID, and External ID fields.
To sync Engage users to a SendGrid list using an identifier type other than email, additional steps may be required:

1. Configure [ID Sync](/docs/engage/trait-activation/id-sync/) to include a value for the identifier when syncing users from an Engage Audience to the SendGrid List.
2. Map the identifier using the correct [Sync Audience ](#sync-audience-action) Action's mapping field.