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customer ID error #7395

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Merged
merged 2 commits into from
Jan 27, 2025
Merged

customer ID error #7395

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customer ID error
spencerattick Jan 20, 2025
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forstisabella Jan 27, 2025
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18 changes: 18 additions & 0 deletions src/connections/destinations/catalog/actions-google-enhanced-conversions/index.md
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Expand Up @@ -206,3 +206,21 @@ Events going to Google for this integration require a `GCLID` field, an `email`,

### What are the differences between the Upload Click Conversions and Click Conversion V2 Actions?
The only difference between the Upload Click Conversions and Click Conversion V2 Actions is that the Click Conversion V2 Action has [sync modes](/docs/connections/destinations/#sync-modes).

### Why am I getting a `USER_PERMISSION_DENIED` 403 error when my credentials are correct?

If you're getting the following error:

```
"errors": [
{
"errorCode": {
"authorizationError": "USER_PERMISSION_DENIED"
},
"message": "User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the 'login-customer-id' header. See https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid"
}
]
```

That generally means there is a conflict or problem between the account used for authorization through Segment and the Customer ID. You can read more about this in Google's [API Call Structure](https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid:~:text=in%20the%20request%3A-,Authorization,must%20be%20set%20to%20the%20customer%20ID%20of%20the%20manager%20account.,-Key%20Term%3A){:target="_blank”} documentation.

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