SendbirdAIAgentMessenger-v1.7.0

New Features

• Multiple Files Message (MFM) support

  • Users can now select and send multiple images at once as a MultipleFilesMessage
  • Documents are restricted to single-file sending only; only images support multi-selection
  • Add button is automatically disabled when a document is attached or the image limit is reached

• SBAMultipleFilesMessageCell — new cell for rendering MultipleFilesMessage

  • Customizable via SBAConversationModule.List.MultipleFilesMessageCell

• SBAQueryParamsSet.Conversation — now public

  • multipleFilesMessageParamsSendBuilder: a static builder closure to pre-configure MultipleFilesMessageCreateParams before sending

Improvements

• Conversation list last message display — MultipleFilesMessage now correctly renders last message previews:

  • Shows message text if present
  • Otherwise shows photo count (e.g., "3 photos") or file count (e.g., "2 files")

• Debounced table view reload in SBAConversationListViewController to prevent excessive UI updates during multi-file uploads

• SBA_Conversation_Input_Placeholder_noConversation localization key added

Localization

• Added new strings across 11 languages (en, ko, ja, de, es, fr, hi, it, nl, pt-PT, tr):
  • SBA_Common_ok
  • SBA_Common_Alert_maxImageSelection — shown when photo picker limit is reached
  • SBA_Common_Alert_someFilesExcluded — shown when files are excluded due to upload restrictions
  • SBA_Conversation_List_AttachmentIndicator_fileAttachedFormat / filesAttachedFormat
  • SBA_ConversationList_List_lastMessageFile / lastMessagePhotosFormat / lastMessageFilesFormat

SendbirdAIAgentCore-v1.7.0

New Features

• Multiple Files Message (MFM) support

  • Users can now select and send multiple images at once as a MultipleFilesMessage
  • Documents are restricted to single-file sending only; only images support multi-selection
  • Add button is automatically disabled when a document is attached or the image limit is reached

• SBAMultipleFilesMessageCell — new cell for rendering MultipleFilesMessage

  • Customizable via SBAConversationModule.List.MultipleFilesMessageCell

• SBAQueryParamsSet.Conversation — now public

  • multipleFilesMessageParamsSendBuilder: a static builder closure to pre-configure MultipleFilesMessageCreateParams before sending

Improvements

• Conversation list last message display — MultipleFilesMessage now correctly renders last message previews:

  • Shows message text if present
  • Otherwise shows photo count (e.g., "3 photos") or file count (e.g., "2 files")

• Debounced table view reload in SBAConversationListViewController to prevent excessive UI updates during multi-file uploads

• SBA_Conversation_Input_Placeholder_noConversation localization key added

Localization

• Added new strings across 11 languages (en, ko, ja, de, es, fr, hi, it, nl, pt-PT, tr):
  • SBA_Common_ok
  • SBA_Common_Alert_maxImageSelection — shown when photo picker limit is reached
  • SBA_Common_Alert_someFilesExcluded — shown when files are excluded due to upload restrictions
  • SBA_Conversation_List_AttachmentIndicator_fileAttachedFormat / filesAttachedFormat
  • SBA_ConversationList_List_lastMessageFile / lastMessagePhotosFormat / lastMessageFilesFormat

SendbirdAIAgentMessenger-v1.6.0

New Features

• Context-Based Conversation Search

  Added AIAgentMessenger.searchConversation(params:completionHandler:) to find existing conversations that match specific context criteria. This allows you to look up conversations associated with particular attributes (e.g., order ID, page URL) without manually tracking channel URLs.

  • Searches only open conversations for the specified AI Agent
  • Context matching uses AND condition — all provided key-value pairs must match
  • Returns an array of matching channel URLs

  let params = AIAgentMessenger.SearchConversationParams(
      aiAgentId: "AI_AGENT_ID",
      context: ["key": "value"]
  )
  
  AIAgentMessenger.searchConversation(params: params) { result in
      switch result {
      case .success(let channelURLs):
          // Use channelURLs to open or manage matched conversations
      case .failure(let error):
          // Handle error
      }
  }

Improvements

• Offline Mode Support: Automatically fallback to cached settings when Messenger Settings API fails

Deprecations

• Deprecated MessageForm.isValidVersion, MessageFormItem.LayoutType.keyboardType, MessageFormItem.LayoutType.returnKeyType, MessageFormItem.ResultCount.isUpdatable()

SendbirdAIAgentCore-v1.6.0

New Features

• Context-Based Conversation Search

  Added AIAgentMessenger.searchConversation(params:completionHandler:) to find existing conversations that match specific context criteria. This allows you to look up conversations associated with particular attributes (e.g., order ID, page URL) without manually tracking channel URLs.

  • Searches only open conversations for the specified AI Agent
  • Context matching uses AND condition — all provided key-value pairs must match
  • Returns an array of matching channel URLs

  let params = AIAgentMessenger.SearchConversationParams(
      aiAgentId: "AI_AGENT_ID",
      context: ["key": "value"]
  )
  
  AIAgentMessenger.searchConversation(params: params) { result in
      switch result {
      case .success(let channelURLs):
          // Use channelURLs to open or manage matched conversations
      case .failure(let error):
          // Handle error
      }
  }

Improvements

• Offline Mode Support: Automatically fallback to cached settings when Messenger Settings API fails

Deprecations

• Deprecated MessageForm.isValidVersion, MessageFormItem.LayoutType.keyboardType, MessageFormItem.LayoutType.returnKeyType, MessageFormItem.ResultCount.isUpdatable()

SendbirdAIAgentMessenger-v1.5.1

Improvements

• Optimized layout update cycle in conversation message list to prevent redundant UI refresh calls

SendbirdAIAgentCore-v1.5.1

Improvements

• Optimized layout update cycle in conversation message list to prevent redundant UI refresh calls

SendbirdAIAgentMessenger-v1.5.0

New Features

• Scroll Mode: Added ChatGPT-style fixed scroll mode for conversation list
  • New SBAScrollMode enum with .auto (default) and .fixed options
  • Configure via AIAgentMessenger.config.conversation.list.scrollMode
  • In .fixed mode, sent messages stay positioned at the top of the collection view
• New Message Indicator: Added floating indicator for new incoming messages
  • Shows count of unread messages when scrolled away from bottom
  • Tap to scroll to the latest message
  • Enable/disable via AIAgentMessenger.config.conversation.list.isNewMessageIndicatorEnabled (default: true)
• Custom Message Template: Added support for custom message template rendering
  • New SBACustomMessageTemplateData model for template data structure
  • New SBACustomMessageTemplateView base class for custom template UI
  • Event handling system for custom template interactions via sendEvent(name:data:)
  • Register custom views via SBAModuleSet.ConversationModule.List.Cell.CustomMessageTemplateView
• CSAT Always Visible Option: Added always_visible support for CSAT follow-up questions
  • Follow-up questions can now be displayed without requiring CSAT score selection
  • New alwaysVisible property in SBAMessageCSATData.FollowUp

Public API Changes

• New enum: SBAScrollMode

public enum SBAScrollMode {
    case auto   // Default scroll behavior
    case fixed  // Fixed message positioning (ChatGPT-style)
}

• New configuration properties in SBAConfig.Conversation.List:
  • isNewMessageIndicatorEnabled: Bool - Controls new message indicator visibility
  • scrollMode: SBAScrollMode - Sets the conversation scroll behavior
• New localization class: SBALocalization.Conversation.NewMessageView
  • title: String - Customizable title for the new message indicator
• New struct: SBACustomMessageTemplateData

public struct SBACustomMessageTemplateData: Codable {
    public let templateId: String
    public let response: Response
    public let error: String?

    public struct Response: Codable {
        public let status: Int
        public let content: String?
    }
}

• New class: SBACustomMessageTemplateView - Base class for custom template UI rendering
• New delegate event: SBAConversationModule.List.DelegateEvent.didReceiveCustomMessageTemplateAction(name:data:message:)
• New property in SBAMessageCSATData.FollowUp:
  • alwaysVisible: Bool? - Controls whether follow-up is shown without CSAT score selection

Improvements

• Renamed SBANewMessageInfo to SBANewMessageView with enhanced functionality
• Improved collection view reload handling with context-based approach

SendbirdAIAgentCore-v1.5.0

New Features

• Scroll Mode: Added ChatGPT-style fixed scroll mode for conversation list
  • New SBAScrollMode enum with .auto (default) and .fixed options
  • Configure via AIAgentMessenger.config.conversation.list.scrollMode
  • In .fixed mode, sent messages stay positioned at the top of the collection view
• New Message Indicator: Added floating indicator for new incoming messages
  • Shows count of unread messages when scrolled away from bottom
  • Tap to scroll to the latest message
  • Enable/disable via AIAgentMessenger.config.conversation.list.isNewMessageIndicatorEnabled (default: true)
• Custom Message Template: Added support for custom message template rendering
  • New SBACustomMessageTemplateData model for template data structure
  • New SBACustomMessageTemplateView base class for custom template UI
  • Event handling system for custom template interactions via sendEvent(name:data:)
  • Register custom views via SBAModuleSet.ConversationModule.List.Cell.CustomMessageTemplateView
• CSAT Always Visible Option: Added always_visible support for CSAT follow-up questions
  • Follow-up questions can now be displayed without requiring CSAT score selection
  • New alwaysVisible property in SBAMessageCSATData.FollowUp

Public API Changes

• New enum: SBAScrollMode

public enum SBAScrollMode {
    case auto   // Default scroll behavior
    case fixed  // Fixed message positioning (ChatGPT-style)
}

• New configuration properties in SBAConfig.Conversation.List:
  • isNewMessageIndicatorEnabled: Bool - Controls new message indicator visibility
  • scrollMode: SBAScrollMode - Sets the conversation scroll behavior
• New localization class: SBALocalization.Conversation.NewMessageView
  • title: String - Customizable title for the new message indicator
• New struct: SBACustomMessageTemplateData

public struct SBACustomMessageTemplateData: Codable {
    public let templateId: String
    public let response: Response
    public let error: String?

    public struct Response: Codable {
        public let status: Int
        public let content: String?
    }
}

• New class: SBACustomMessageTemplateView - Base class for custom template UI rendering
• New delegate event: SBAConversationModule.List.DelegateEvent.didReceiveCustomMessageTemplateAction(name:data:message:)
• New property in SBAMessageCSATData.FollowUp:
  • alwaysVisible: Bool? - Controls whether follow-up is shown without CSAT score selection

Improvements

• Renamed SBANewMessageInfo to SBANewMessageView with enhanced functionality
• Improved collection view reload handling with context-based approach

SendbirdAIAgentMessenger-v1.4.3

Changes

• Updated dependency SDK versions to the latest stable releases
• SendbirdChatSDK: v4.35.0
• SendbirdMessageTemplate: v3.33.0

New Features

• User Input Blocking System: Implemented server-driven user input disabling

SendbirdAIAgentCore-v1.4.3

Changes

• Updated dependency SDK versions to the latest stable releases
• SendbirdChatSDK: v4.35.0
• SendbirdMessageTemplate: v3.33.0

New Features

• User Input Blocking System: Implemented server-driven user input disabling