Customer-centered IT specialist, producer, and PMP with Apple-trained customer care, production-tested project discipline, and hands-on experience supporting endpoints, accounts, and networks, plus a creative portfolio spanning documentaries, online fashion content, e-commerce, and experiential campaigns.
I’ve contributed to the creative visions and digital operations handling projects for HBO, Sotheby’s, Google, Universal Music Group, Condé Nast, Yoox Net-A-Porter Group, Paper Magazine, the Hamptons International Film Festival, and several artists by blending creative strategy, practical IT know-how, and disciplined delivery on fast-moving projects.
I pair patient front-of-house support with solid planning, clean handoffs, and stakeholder alignment; in technical roles I’m known for accurate triage, calm troubleshooting, and plain-language updates that keep users and leaders aligned. I document fixes as clear step-by-step procedures to prevent repeat issues and reduce the average time it takes to resolve problems.
I’m committed to growing and continuously learning through labs, coursework, and real projects; current certifications include PMP, CompTIA A+, ITIL 4 Foundation, AWS Cloud Practitioner, Microsoft 365 Fundamentals, and LPI Linux Essentials.
Western Governors University, In Progress: Senior Year, Expected Graduation in May 2026
Seattle Central College, 2024
- Project Management Professional (PMP)
- ITIL 4 Foundation
- CompTIA A+
- AWS Certified Cloud Practitioner
- LPI Linux Essentials
- Microsoft 365 Fundamentals (MS-900)
- Atlassian : Jira Service Management Fundamentals
- Zendesk : Foundational Support
- PMI: Generative AI Overview for Project Managers
- PMI: Data Landscape of GenAI for Project Managers
Coming Soon...
- Portfolio + Reel
- HBO
- National Geographic
- Sotheby's
- W Magazine
- Vogue / Style.com
- Paper Magazine
- Yoox/Net-A-Porter Group
- The Hamptons International Film Festival
- Sizzle Reels + Pitches
| Software & OS | Technical & Networking | Cloud | Programming | Project Management |
|---|---|---|---|---|
| • Windows • OSx • iOS • Android • Linux • Microsoft 365 • Google Workspace • Microsoft Teams • Microsoft Project • ServiceNow • Salesforce • Jira • WordPress |
• Hardware troubleshooting • Software troubleshooting • Desktop setup • Printer/Peripheral support • LAN/WAN • DHCP/DNS • TCP/IP • Monitoring • Backup setup • VPN • Virtualization/Vmware |
• Azure • AWS |
• HTML • CSS • JavaScript • PHP • SQL • Python |
• Project planning • Task coordination • Documentation • Risk mitigation • Team oversight • Workflow optimization • Cross-functional support • Project life cycles |