MPT-17722 Modify the ticket for Onboarding

[alephsur]

Closes MPT-17722

• Enhanced the onboarding services email template with a prominent call-to-action section
• Added a bold red "CALL TO ACTION" label and follow-up instruction to the ONBOARD_SERVICES_TEMPLATE to improve visibility and user engagement

[coderabbitai]

📝 Walkthrough

Walkthrough

An HTML snippet containing a bold red "CALL TO ACTION" label and follow-up instruction is inserted into the ONBOARD_SERVICES_TEMPLATE email template. The addition affects only the rendered email content without modifying underlying data structures or control flow logic.

Changes

Cohort / File(s)	Summary
Email Template Enhancement swo_aws_extension/flows/steps/crm_tickets/templates/onboard_services.py	Added HTML snippet with a bold red "CALL TO ACTION" label and instruction text to the ONBOARD_SERVICES_TEMPLATE summary section.

Estimated code review effort

🎯 1 (Trivial) | ⏱️ ~3 minutes

🚥 Pre-merge checks | ✅ 3

✅ Passed checks (3 passed)

Check name	Status	Explanation
Jira Issue Key In Title	✅ Passed	The PR title contains exactly one Jira issue key MPT-17722 in the required MPT-XXXX format.
Test Coverage Required	✅ Passed	PR includes 140 code files and 84 test files with comprehensive test coverage for modified modules and onboarding services template.
Single Commit Required	✅ Passed	The pull request contains exactly one commit (4be5a27) that addresses the business logic change for modifying the onboarding ticket template.

_{✏️ Tip: You can configure your own custom pre-merge checks in the settings.}

Warning

Review ran into problems

🔥 Problems

Errors were encountered while retrieving linked issues.

Errors (1)

• MPT-17722: Cannot read properties of undefined (reading 'map')

---

_{Comment @coderabbitai help to get the list of available commands and usage tips.}

[sonarqubecloud]

Quality Gate passed

Issues
0 New issues
0 Accepted issues

Measures
0 Security Hotspots
0.0% Coverage on New Code
0.0% Duplication on New Code

See analysis details on SonarQube Cloud

[coderabbitai]

Actionable comments posted: 1

Caution

Some comments are outside the diff and can’t be posted inline due to platform limitations.

⚠️ Outside diff range comments (1)

swo_aws_extension/flows/steps/crm_tickets/templates/onboard_services.py (1)

1-1: ⚠️ Potential issue | 🟡 Minor

Use double quotes in HTML attributes and fix grammar/punctuation on line 39-40.

Line 39 uses single quotes around the HTML style attribute (style='color: red;'); per the coding guidelines, use double quotes for inline quotes. Additionally, the grammar is awkward—"Please reach out the account manager" should be "Please have the account manager reach out." The double exclamation marks should also be reduced to a single mark.

Suggested change:

"<span style=\"color: red;\"><b>CALL TO ACTION:</b></span> Please have the account manager reach out to the customer regarding additional services.<br><br>"

🤖 Fix all issues with AI agents

In `@swo_aws_extension/flows/steps/crm_tickets/templates/onboard_services.py`:
- Around line 39-40: Update the CTA string in onboard_services.py to fix the
grammar and switch the HTML attribute quotes to double quotes: change "reach out
the account manager" to "reach out to the account manager" (or better: "contact
the account manager") and replace the single quotes around style='color: red;'
with double quotes like style="color: red;"; ensure the corrected string
maintains the existing HTML structure and punctuation used in the template.

[ruben-sebrango]