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Add Enterprise Starter SLA #948

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Feb 3, 2025
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Add Enterprise Starter SLA #948

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2 changes: 1 addition & 1 deletion docs/sla/index.mdx
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Expand Up @@ -22,7 +22,7 @@ The following policy applies to both our cloud-based (managed instance) and on-p
>NOTE: Premium support with enhanced SLAs can be added to your Enterprise plans as an add-on. Our business hours, defined as Sunday 2 PM PST to Friday 5 PM PST, align with our 24x5 support coverage.


### For Cody Pro plans
### For Enterprise Starter & Cody Pro plans

| **Severity level** | **Description** | **Response time** | **Support availability** |
| -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------- | -------------------- |
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