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4 changes: 3 additions & 1 deletion apm/apm-spans-traces/download-traces.rst
Original file line number Diff line number Diff line change
Expand Up @@ -25,4 +25,6 @@ Follow these steps to download a trace:

4. Select the trace you want to download. Or, if you know the trace ID, enter it in the trace search bar.

5. Select :guilabel:`Trace Properties` then :guilabel:`Download Trace` to get a JSON file of the trace content. If the trace contains more than one trace segment, the button is a dropdown menu that provides a link to each segment.
5. Select :guilabel:`Trace Properties` then :guilabel:`Download Trace` to get a JSON file of the trace content. If the trace contains more than one trace segment, the button is a dropdown menu that provides a link to each segment.

.. note:: About how to view Downloaded JSON in UI, or how to import Download UI, should be mentioned here!
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@johnzheng1975 Hi there, I am the APM docs writer and will need to research whether this capability is available in APM. Thank you!

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Hi there @johnzheng1975, I chatted with the product management team and currently there is no capability available to view or import a downloaded JSON file in the UI. You can view the file using a text editor. For product enhancement suggestions, we suggest that you post the request on the Splunk Ideas portal. You can search the portal for similar suggestions and upvote them, or you can submit your idea as a new item for others to evaluate. You can access the portal at https://ideas.splunk.com and use your Splunk.com username and password to log in.

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