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6 changes: 4 additions & 2 deletions gdi/opentelemetry/splunk-collector-troubleshooting.rst
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Expand Up @@ -7,11 +7,13 @@ Troubleshoot the Splunk OpenTelemetry Collector
.. meta::
:description: Describes known issues when using the Splunk Distribution of OpenTelemetry Collector.

.. caution:: Splunk only provides best-effort support for the upstream OpenTelemetry Collector.

See the following issues and workarounds for the Splunk Distribution of the OpenTelemetry Collector.

.. note:: See also the :new-page:`OpenTelemetry Project troublehooting docs <https://opentelemetry.io/docs/collector/troubleshooting>`.
To understand how the Collector implements security see :ref:`otel-security`.

.. caution:: Splunk only provides best-effort support for the upstream OpenTelemetry Collector.
To learn about the Collector's internal logs and other telemetry refer to the OpenTelemetry project :new-page:`Internal telemetry <https://opentelemetry.io/docs/collector/internal-telemetry/>` documentation.

The Collector isn't behaving as expected
=================================================
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27 changes: 19 additions & 8 deletions gdi/opentelemetry/troubleshoot-logs.rst
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Expand Up @@ -9,16 +9,27 @@ Troubleshoot log collection

This document describes common issues related to log collection with the Collector.

.. note::

To collect logs see:

* :ref:`kubernetes-config-logs`
* :ref:`linux-config-logs`
* :ref:`windows-config-logs`

To troubleshoot the health and performance of the Collector see the :new-page:`OpenTelemetry Project troublehooting docs <https://opentelemetry.io/docs/collector/troubleshooting>`. It includes information about troubleshooting tools and debugging.

For more information on log collection see:

.. list-table::
:width: 100%
:widths: 25 75
:header-rows: 1

* - Platform
- Docs

* - Kubernetes
- :ref:`kubernetes-config-logs`

* - Linux
- :ref:`linux-config-logs`

* - Windows
- :ref:`windows-config-logs`

My source isn't generating logs
=========================================

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10 changes: 6 additions & 4 deletions gdi/opentelemetry/troubleshooting.rst
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Expand Up @@ -13,10 +13,10 @@ Troubleshoot the Collector
:hidden:

General troubleshooting <splunk-collector-troubleshooting.rst>
Logs troubleshooting <troubleshoot-logs.rst>
Troubleshoot log collection <troubleshoot-logs.rst>
Support checklist <support-checklist.rst>

.. note:: To activate the Collector's debug logging, see the :new-page:`OpenTelemetry project documentation in GitHub <https://github.com/open-telemetry/opentelemetry-collector/blob/main/docs/troubleshooting.md#logs>`.
.. note:: To learn about the Collector's internal logs and other telemetry refer to the OpenTelemetry project :new-page:`Internal telemetry <https://opentelemetry.io/docs/collector/internal-telemetry/>` documentation.

Here are some common issues that you might encounter when using the OpenTelemetry Collector and the Splunk Distribution of the OpenTelemetry Collector, and tips on how to address them.

Expand All @@ -25,9 +25,11 @@ Here are some common issues that you might encounter when using the OpenTelemetr
* :ref:`otel-support-checklist`
* :ref:`support`

To :ref:`troubleshoot-k8s-landing`, see:
For :ref:`troubleshooting specific to the Collector for Kubernetes <troubleshoot-k8s-landing>` see:

* :ref:`troubleshoot-k8s`
* :ref:`troubleshoot-k8s-sizing`
* :ref:`troubleshoot-k8s-missing-metrics`
* :ref:`troubleshoot-k8s-container`
* :ref:`troubleshoot-k8s-container`


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