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Description
Describe the bug
Only 3 of all coaching templates show in the coach dropdown.
Additionally when I go to Call History > Templates, it shows more templates than the frontend 'Coach dropdown' but not the same ones/amount as in your x.com demo video. If I go to Create Template
then click Cancel
it takes me to a different 'Settings' page nested in the window with the breadcrumbs now Realtime Agent > Settings
which only shows three templates under the heading Sales Coach Templates
, the three templates shown are in dark mode and the titles are not visible.
tldr:
- 3 templates only showing in the Coach dropdown
- No easy way to get to Realtime Agent Settings
- In dark-mode, the Realtime Agent Settings > Templates template headings are not visible
- It's hard to "go back" after clicking
- There is two different setting sections.. a platform and realtime agent settings, sometimes some of the settings link to each other, others don't? Very confusing.
- In the platform settings, clicking the 'Realtime Agent' option in the nav takes me back to the main display view (live transcript, customer intelligence, etc) and not the Realtime Agent sub-settings page.
- It would be nice to atleast copy/edit the system prompts somehow
To Reproduce
- Install beta from repo
- Enter OpenAI key in
- Click Coach templates
- Go to 'Call History' > 'Templates' > 'Create Template' > 'Cancel'
Expected behavior
Expecting on click of 'Coach' templates to show/select, expected to show all available.
Actual behavior
Only three show: Pricing Negotiation
, Product Demo Meeting
, and Sales Discover Call
.
Environment Details
- Operating System: macOS Intel v15.5
- Application Version: 1-beta
- Desktop App (if using NativePHP): Yes

