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Copy file name to clipboardExpand all lines: docs/E_Sign/cancel-esign-document.md
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@@ -27,8 +27,8 @@ After selecting **Cancel eSign**, a pop-up confirmation appears.
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<summary><b>Steps to Confirm Cancellation</b></summary>
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1. Click **Cancel eSign** from the dropdown menu.
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2. A confirmation dialog appears â€â€
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**“Are you sure you want to cancel this eSign document?**
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2. A confirmation dialog appears
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**"Are you sure you want to cancel this eSign document?"**
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3. Optionally, enter a short reason for cancellation (helps in tracking).
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4. Click **Confirm**.
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5. The system updates the status to **Cancelled**.
@@ -45,7 +45,7 @@ When the document is cancelled:
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| Effect | Description |
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|--------|-------------|
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|**Status Update**| Status changes to **Cancelled** immediately in the dashboard |
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|**Recipient Access**| Any signer trying to open the old link will see: *“This document has been cancelled by the administrator and is no longer available.â€Â*|
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|**Recipient Access**| Any signer trying to open the old link will see: *"This document has been cancelled by the administrator and is no longer available."*|
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|**Email Notification**| All recipients receive an automatic email informing them of the cancellation |
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|**Audit Log**| A new entry is created in the **Order Trail** indicating cancellation time and user ID |
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@@ -58,12 +58,18 @@ When the document is cancelled:
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You can verify all cancellation events in the **Audit Trail**.
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1. Click the **Audit** button for the specific document.
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2. The audit page displays:
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2. The Audit page displays( all entries below with timestamp)
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Document creation time
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Sent time
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Opened by
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Signed by
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Cancelled by [User Name]
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<!-- 2. The audit page displays:
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- Document creation time
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- Sent time
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- Opened by
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- Signed by
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-**Cancelled by [User Name]** with timestamp
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- **Cancelled by [User Name]** with timestamp -->
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<!-- 3. You can **download the audit report** for internal compliance. -->
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<imgsrc=" screenshots\E-Sign_Images\Cancel_Audit.png"style="border:2pxsolidblack; border-radius:4px; width:100%; max-width:800px;"alt="Screenshot for Document">
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