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11 changes: 6 additions & 5 deletions docs/ Building Agents/knowledge-base/importing-data-to-the-knowledge-base.md
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@@ -1,12 +1,9 @@
---
title: Importing data
excerpt: >-
Enhance agent capabilities by importing data into its knowledge base for
tailored and relevant responses.
excerpt: Add data into your agent's knowlege in minutes.
deprecated: false
hidden: false
metadata:
title: Importing data to Voiceflow's Knowledge Base
robots: index
---
Supercharge your Voiceflow agent by importing content from websites, documents, and support articles- giving it the context it needs to respond with real, reliable information.
Expand Down Expand Up @@ -46,6 +43,8 @@ When importing data from URLs or sitemaps, you can schedule a refresh rate to au
>
> When an LLM chunking strategy is **enabled**, every re-sync will consume credits. If your content doesn't change often, we'd recommend you reduce your refresh rate frequency. When LLM chunking strategies are **disabled**, re-syncs *don't* consume any credits.

<br />

## LLM chunking strategies

You can use LLM chunking strategies to optimize the data in your agent's knowledge base. The chunking strategies use AI to process your data in various ways, optimizing it for agent. The quality of your content directly impacts your agent's ability to answer user questions.
Expand Down Expand Up @@ -157,6 +156,8 @@ If something goes wrong when importing your data, hover over the❗ icon to lear

Import errors are handled gracefully. Failed files won’t break your project - the remaining files will be processed.

<br />

## Advanced: importing data using Voiceflow's API

Voiceflow's <Anchor label="Knowledge Base API" target="_blank" href="https://docs.voiceflow.com/reference/knowledge-overview#/">Knowledge Base API</Anchor> allows you to manage your Knowledge base programmatically. Common API use cases include:
Expand All @@ -165,4 +166,4 @@ Voiceflow's <Anchor label="Knowledge Base API" target="_blank" href="https://doc
* Managing KB entries dynamically across multiple workspaces, outside of the Voiceflow Creator
* Debugging & testing chunk processing behind the scenes

<LinkCard type="Doc" title="Document API reference" description="Upload files and content from websites using the Document API." href="https://docs.voiceflow.com/reference/post_v1-knowledge-base-docs-upload-url#/" />
<LinkCard type="Doc" title="Document API reference" description="Upload files and content from websites using the Document API." href="https://docs.voiceflow.com/reference/post_v1-knowledge-base-docs-upload-url#/" />